As a single grandmother, I find it difficult to trust auto repair shops…read more Matlock has gone the extra mile for me to gain my trust and repeat business. They are kind and welcoming. I leave feeling like a VIP. The quotes I've received are fair and comparable.

Been dealing with these folks for a few years. Always courteous and the work is done right the…read morefirst time. It's best to call and make an appointment.

Thank you! I was in…read moretown visiting my daughter and she picked up a nail in here tire. The great staff here was able to repair the tire at no cost. The place was super clean inside and the staff were so helpful and friendly. I'm a Discount Tire customer from now on!

The guys always go above and beyond. I honestly can't recommend this location enough. Always a…read more 12/10 experience.

I can't say enough good things about Dependable. They have much knowledge and expertise. Being a…read morewoman they didn't treat me any less as a man. They listen and actually take the time to explain and make sure you understand and THEY DONT RIP YOU OFF AND NO PRESSURE. Thank you to all the staff.

Took my sons truck in to have it fixed. I was told that it…read morewas the cam and crank shift sensors. $980 later it still isn't fixed. Then they said it was a catalytic converter and they couldn't do that. They should've known that beforehand instead of charging me money I didn't need to pay. If they catalytic converters are bad, it will say the cam and cranks shift sensors are bad also but if you look into it, you'll find out what it really was. I took it somewhere else. Had it fixed in two days for $200.

Best prices on tires anywhere around. Friendly service. I never have to wait more than a day for…read morean appointment. Wouldn't go anywhere else for tires.

Tried to extort new tires instead of rotating for me like I asked. Waste of time going there…read more MATLOCK and Tire Discounters are much better

I drove my 2004 I35 for the appointment at Firestone in Lenoir City with Nick on 7/17/25 at 7:30 AM…read moreto get the alternator replaced. I was told the new part would be there at midday and would take 2 hours. I called at 2:30 and it hadn't been worked on yet. I called at 4 and was told it is next in line. At 5 they called and said it would be done at 5:45. I showed up and paid the $866.00 bill and was handed the keys by Peter, I went out and started the car and it stalled a few seconds later and would not restart, Peter and I looked and found a disconnected wire next to the alternator. He told me he would have them look at first thing in the morning since all the techs had already left for the day. The next morning Nick called and said the car started and drove perfectly around the building, but later he took it for a longer drive and it stalled and would not restart, they told me they could diagnose it for another $150.00. around 3 PM, Adam called and said I have good news and bad news, the good news is, it starts and idles but will not accelerate because it went in to "limp mode" because of all the problems and told me even if they did all the work, it might not fix the problem. Including. ENGINE SENSORS 462.18 CODES COME UP FOR CAM POSITION SENSORS AND THROTTLE BODY SENSORS. TECH WIGGLED WIRING HARD ON DRIVER SIDE FRONT OF ENGINE AND VEHICLE WILL START AND RUN. CODES FOR CAM POS GONE BUT THROTTLE CODES RETURN. REC TAKING TO ELECTRICAL SPECIALTY SHOP CPS0008 CAM POSITION SENSOR 1 202.99 0.00 REMOVE & REPLACE CAMSHAFT 1 0.00 61.60 ANGLE/POSITION SENSOR - ONE SU6480 CAMSHAFT / CRANKSHAFT PO 1 135.99 0.00 REMOVE & REPLACE CAMSHAFT 1 0.00 61.60 ANGLE/POSITION SENSOR - ONE Preventive Maintenance - Suggested ================================================== 462.18 462.18 Since I could not drive it home at idle to try to see what was causing it not to go past idle. I went out the next day and bought a new car. A coworker has a car trailer and offered me $500.00 since the car was not drivable to take it. After the coworker got the car home, he opened the fuse box and found the 15 amp throttle motor fuse missing. He took the headlight fuse and put it in the throttle motor position and the car started and drove perfectly, and there was no check engine light or codes. He sent me pictures of the missing fuse and fuse box cover. I called Nick and told him about the missing throttle motor fuse and he told me they never went into the fuse box but he will check with the techs the next day. Nick called me back and said the techs were in the fuse box to remove relays but never touched the fuses. Nick asked what I wanted to remedy the problem, so I said since I sold the car based on it not driving with needing a throttle body, cam sensor and crankshaft position sensor and maybe a wiring harness and is in "limp mode" And the only problem was that somebody removed a fuse that would not let the throttle motor function and keeping the car at idle caused me to sell it at a $3500 loss. He said he would file a claim with corporate, and I would be hearing from them. I was called by Leon in Nashville, and told him the exact story, and emailed him the pictures of the missing fuse and the car running with no check engine light on. He said he would look into it and get back to me. The next day he called and said they are denying the claim because I didn't have them do the work or take it to an electrical place they recommended, and just because I drove the car in with it accelerating fine with the fuse, I can't prove they removed it. For me at best it was carelessness and at worst it was deception and gross incompetence. I have worked on cars all my life and was still misled because I trusted them to be honest and own their mistake.

Marty is great to deal with. Charged me half of what the Chrysler dealership wanted to charge me…read morefor the wheel speed sensor and had it done in 1 day! He gets you in right away, calls you with pricing and sends a text when your vehicle is ready for pickup. Will return here for everything we need done to our vehicles!!

Excellent, honest service!! I took my car in this morning because my windshield washer fluid…read morereservoir was leaking and not holding fluid. The mechanic put my car on a hoist and told me that there is a crack in the lower neck area of the reservoir; the large tank is still holding about one gallon of fluid. He gave me an estimate of the cost to replace it, but said it's ok to just leave it alone. There was no charge for his time and troubleshooting. Thank you!!

Response was quick and service was excellent! Extremely knowledgeable guys had me back on the road…read morein less than a hour. Highly recommend!

From the owner: At Southern Diesel Mobile Repair, we believe your next breakdown shouldn't be a cause for alarm…read more With our reliable and trustworthy technicians, we deliver quick and affordable service--without the long wait times of the big-name shops. Your next breakdown shouldn't cost an arm and a leg. With our competitive pricing, we'll get you back on the road with more money in your pocket.

sept 10th 2024 i…read morewill not use this place for nothing !!!!!!!!! well lets start with "service", new to the area so i stopped to see if they had a air line i could use to add some air to my tires, immediately nope we cant give you air or let you use it, i was shocked, and then the lady came out to eves drop and she said we sell tires and our insurance wont cover it... ahhh i was not asking them to do anything, i just needed some air, i told them fine but i would be outting a review. ive spoken to several people that have lived here for years and they have pretty much cancelled using this place also ... not a problem , i went down the road and the place i stopped at had signs and all and i asked and within moments a younger guy ( i know his name ) came over and i said i could do it and he insisted, he checked all four tires and done in like 5 minutes. if i had to rate quality i guess they hit 100 at making themselves look am seem like fools .... oh yeah clem, im from ny also and even up there this would not fly in troop b of the new york state police coverage area .....

We're on a California to Maine to North Carolina and back again RV trip. We've been on the road for…read morea little over a month and our tow vehicle needed an oil change. We called Clem's since it was the only place in Sweetwater, TN that we could find that did oil changes. At first they said that they were totally booked and couldn't squeeze us in. When we explained our circumstances and asked if they could suggest someplace nearby that could change our oil, they just told us to bring it in and they would make it work! We drove straight there and they worked us in immediately. Everyone was extremely friendly and helpful. We were out of there in about 20 minutes. Great people, great service!!