Aiden and Jackson helped me out with a rear differential change and an oil change!…read more I could ask for better customer service!! I'm really pleased with everything.

Ok. Why does this place have such low reviews?!?! I've been…read morehere at least 15 times. Every single time, I feel like they go above and beyond. I finally decided to get out of my way to write a review. I came after closing hours and this young man named Memphis comes out of the store and asked me if I need any help. I had just needed to add some oil to my engine, and as soon as I realize that I came after closing hours, I just pulled over on the side of the store and decided to refill my oil tank. I was not expecting any help or trying to cause anyone to feel bad for me. I respect that it's after closing hours. People need to go home. I was just minding my own business. But like I said he came out to help fill up the oil tank, check the oil levels and which is so gracious kind and helpful. I HIGHLY recommend this place. They deserve all my business and yours as well.

Top Notch service! Super helpful when my trailer tire went flat! I will be back for other service…read moreneeds!

Took my sons truck in to have it fixed. I was told that it…read morewas the cam and crank shift sensors. $980 later it still isn't fixed. Then they said it was a catalytic converter and they couldn't do that. They should've known that beforehand instead of charging me money I didn't need to pay. If they catalytic converters are bad, it will say the cam and cranks shift sensors are bad also but if you look into it, you'll find out what it really was. I took it somewhere else. Had it fixed in two days for $200.

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

Please be aware the previous owners sold out. New owners are a few state chain operation that works…read moreon commission and upselling. Learned the hard way. Had car towed there was told the car ran good was ready for pickup. Tried starting car after paying 800.00, didn't start after they installed a STARTER SOLENOID. Was told the high price was because of disposal fees and labor.Its people like this that ruin the excellent reputation built over years for simple greed. Ask some of the folks in halls.I know I was taken because I have put these car parts on in thirty minutes or less when I was younger and also the mark up on the Solenoid was 110.00 plus disposal fees. When they said you need a STARTER we can analysis it, that's when I had the car towed. This is a older vehicle,which was maintained by the previous owners perfectly. Being a older vehicle you would maybe think it would be easier for them. Also, these are in no way shape or form certified mechanics like the sign still says on the building,in my neighbors opinion. Money goes to quick now. If needed don't go here. It's also under a new name.

SO GRATEFUL! We were traveling on 75 towards Gatlinburg while towing our rv. The TPMS monitor…read morestarted going off and our tire pressure began dropping rapidly. Thank goodness we were a few miles from the exit for Matlock Tire! We made it with pressure in the low twenties and my husband parked out front and went in. They had us pull into a large bay and were able to diagnose the problem, fix it, and have us out in less than thirty minutes. They were so kind and we are so grateful!

Been dealing with these folks for a few years. Always courteous and the work is done right the…read morefirst time. It's best to call and make an appointment.

they spilled oil all over the motor and windshield somehow and very little effort was made to clean…read moreit up as I watched from the waiting room. I have oil streaks across my windshield as a result. Also my skid plate under my truck was reinstalled with out the washers. Why are parts coming off of vehicle but not going back on? Last time I go to jiffy lube location.

I have gone to this place twice now after using them for an oil change I thought it would be quick…read moreand easy for them to check my tires. The man who came out to my car was extremely condescending towards me and didn't listen to my concerns about my tire that had gone flat two times before even going to get it checked. He glanced at it and said "it looks fine" and told me I only needed air and I asked him to look at it more extensively. He would not. Put air in it and I drove to another tire place that actually wants my business. I won't be going back here because this is the second time he has been rude and condescending towards me and I don't enjoy being treated like an idiot. If you are a woman and have concerns about your car, go somewhere else.

took car to get alternator replaced and never tested alternator. Picked car up and drove it home…read moreand the battery is dead. Had alternator checked at Auto Zone they said it was bad.called Meineke was told they don't check alternator to make sure it's charging the battery. RUDE HATEFUL OLD WOMAN AT THE COUNTER!

Took car in for Radiator Leak. Told them specifically there is a Radiator Leak. They came back with…read morea diagnosis that the car needed Head Gaskets replaced. As we have had oil change work done on this vehicle before by them we trusted the diagnosis but still felt it just needed a New Radiator as the car only had 33,000 miles on it. The head gaskets are never a problem with this type of car. When car was ready for pick up they said it needed a new Radiator as it was leaking. We were charged $2235.00 for New head gaskets and the radiator was still leaking. We tried to work with them and settle on $1000 and replace the radiator. They said no. The lady at the desk was so rude when I called her to come pick up the car . She didn't want to deal with my husband. It's his car and he had been dealing with them from the beginning. Showing Grace I picked up the car. The Mental Anguish dealing with the lady at the desk and other gentleman at the counter was not necessary. I disputed the charge with my credit card company and they sided with Meineke. The response letter from Meineke to the Credit Card Company was very mean, rude and not becoming of how a business should treat anyone. I certainly won't ever go back there again or recommend Meineke Of Lenoir City, TN to anyone.

Justin, though we have not ever met, you should know my experience today with your crew.I was…read morelooking for someplace closer to home (Dogwood Shores) that was local small business to support. In todays business climate, it's not just enough to do a good job, but with reviews and the internet working for and against you, you better know your stuff. So, I said 4 Cross Climate 2 tires, and anything else it needs. Nobody tried to sell me what I didn't need for moms ride (13' Roo Outback with 32k miles) checked it all out for me, matched the quote I had been given. I will now be bringing everything we have to them. Bonus for clean bathroom, very well heated, nice chairs, and friendly people. I mostly had by email and phone talked with Wayne Carlisle. He got my tires in didn't give me any hassle since its not a on the shelf thing. Roughly 2 hours four tires mounted balanced and alignment. Today 4.5 out of 5 stars, if they would have had coffee or a tv Id have given them all five stars!

Creekwood auto used to be a very honorable and upstanding auto repair shop. I have a feeling since…read moreour last visit... this business has changed hands. Our recent experience that happened over the July 4 week...yielded a worker, I assume the new owner... who is not only rude but also elected to used profanity. He lied and was completely unprofessional. We brought my daughter's vehicle in to be evaluated for suspension issues. The estimate came back listing all these areas that had nothing to do with a suspension. It was a method of upselling. Making more money when it was not a necessary fix. We declined all services because the prices were over the top ridiculous. A brake job...was quoted at almost $800. Brakes while important... really don't have a lot to do with suspension specifically. We went to pick up the vehicle when we were slapped with a $250 inspection charge. No actual work was done. It was all denied. The average inspection which takes approximately 32 minutes... should yield a cost between $50-$100. I'm getting this information right off of Google. These are nationwide statistics. When I discussed this fee with the gentleman... who does not deserve this title...he said it took him a full hour to "write up" the estimate. First of all, what the heck does that mean? Writing up the inspection should be factored into the cost of an actual visual inspection. So basically... they charge $230 not including tax...for one hour of time... which is 100% higher than the national average. I have the receipt to prove it. He even said we authorized this inspection. No. We did not. This is a lie. We authorized for him to look at the suspension of the vehicle, not for all the other things that they decided to evaluate without our knowledge. I paid the full bill. When I got home, I was actually thinking about disputing the charges. This repair shop no longer bears the high values and ethics it once had under previous ownership. It was great under previous management. Of course I'm assuming due to the change in ethics and values, that Creekwood auto is under new ownership. If it's not, then the dude needs to be fired. He is bringing down this business. When we brought this same vehicle to a totally different mechanic a few weeks later, not only did they confirm there were no suspension issues... but they also confirmed there nothing wrong in the areas listed on the "should fix" bullet points stated on Creekwood auto inspection report... The new shop fixed the brakes/rotors and did a full tuneup for $425. I paid more than half of this sum to Creekwood auto for a one hour inspection. Think twice before bringing your vehicle to Creekwood auto. You will be fully ripped off if you do. Do your research. Call around to other mechanics. Get pricing for an inspection. If you choose to use Creekwood auto (big mistake) at the time of dropping off your vehicle... get in writing the scope of work behind why you're bringing your vehicle in. Also getting in writing the price for their inspection. Never again will anybody in my family use Creekwood auto. They have lost a customer for life. Hopefully this review... will make auto owners aware of the unprofessional the shenanigans detailed above. They have been reported to Better Business Bureau. To any current customers... review, review, review... Post a Google review with a rating whether your experience be good or bad. Consumers should know about the experiences of others Do your research and think twice before using them. You are in control of the wheel. Don't let Creekwood auto take this right away from you. Get this Yelp allows business owners to take down unfavorable reviews. Who knows how long my review will last. Disappointing!!

Wonderful people, Wonderful automotive service. They won't suggest something that you do not need…read more Honest and helpful.

These gents are trustworthy, efficient & super friendly. They helped me with my truck first thing…read morein the morning, & provided me with great insight. All around professionals. I will only be using Automotive Solutions going forward & you should too! Highly recommend! God bless!

What a great experience I had 2 days ago. I was so impressed…read morewith the professionalism of the man who took charge of my oil change job. Jeff (I think?) was so clear regarding every step along the process. Pull in, wait in the car, zip zip zip and you are on your way! All the points they check, and it surprised me about my cabin filter. It was really in need of a change!!!. Very impressed with the respect they have for military as well, there is a 15% discount When I called the main number there was a message prompt to have Valvoline to text a $25 coupon off code.

I have tried 3 separate times to get my car's oil changed during my lunch break since that is the…read moreonly time I have to do it and I'm 10,000 miles over. I'm stuck waiting the entire time and I have to leave before they can even get to me so I'm not late clocking in. It's not even busy either. They just always make me move to different bay areas that have more cars so I'm stuck waiting 35-50 minutes on an hour lunch break where I still have to eat or get food. It's frustrating and I do not recommend this Valvoline.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!