I could not believe how quick and efficient my emissions test was at Branford Auto Center Parking…read morewas easy and reserved for Emissions customers. Jarrod was the incredibly polite and informative young man who assisted me. He explained that his position was dedicated solely to Emissions testing , this is how they can get you in and out so quickly, paper work and all! No appointments needed! It was refreshing to see such a young person take pride in his job and go the extra mile to inform his customers. He even backed my car up for me ! This is the kind of person we all want to hire! Prior to my visit, I had a bad emissions experience in a neighboring town, , it certainly looked upscale and had many employees, however they lost my reservation, and told me at 10 AM that I would need to come back at 2 pm for service! They never even thought to apologize, further more they took my car key and it took 20 min. to retrieve it? Branford Auto Center is my new go to. They hire excellent people and actually care. Thank's again Jarrod Casanova-you turned a dreaded emissions test Into a pleasant experience! Special Thank you to Jarrod Casanova.

Business supposed to be open at f*** at 6:00 you're sitting outside until 6:15 waiting on the…read moref****** person to come in to be the cashier

Took Lexus in for a look over and mileage service. The team was friendly, and made the drop off…read morequick and easy. They called back same day with inspection report. Recommended a couple services based on Lexus service guidelines for mileage. No pressure to do any of the work, just a straightforward, honest assessment and service recommendation. Agreed to have spark plugs changed and wipers replaced. At pick up the bill was below the verbal estimate. Overall best experience yet with an auto mechanic. Highly recommend!

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

I can always depend on them to do a great job at a fair price. They explain the problem and give…read moreyou options , when available and I have never felt that they have told me I needed something that was not needed. In case you have to wait and the weather is good, it is only a 10 min. walk down to the Stoney Creek pier for the great views and a few places to eat.

Great service got the job done fast and correct Gary and John very knowledgeable will definitely be…read morea customer again thank you very much

Great team and great service. I had a fender bender and they had my car back in 5 days on time and…read morefor the cost they quoted. The car looks like new and it was detailed! Highly recommend this shop!

my car was in my car with a higher trim package and Jane it was unable to repair the car will give…read moreme a worked with the insurance company and they totaled my car and then they to return it to me lost my refused to return it to me even though I which is minor it to me

Outstanding customer service. Always quick and reliable. 10/10 stars. Tom is one of the best…read moremechanics around. Doesn't sell you other things just gets to the point and tell ya what you need. Sean is also the best in the front. If you need work done I would highly recommend this place.

Unknowledgeable crooks that will call you a liar. Charged like 400 bucks for a 60 dollar ecu and…read morethey didn't even program it right. When brought back and said no cruise and oil light is on one of the lamebrained dickheads that works there basically called me a liar... Avoid these sheisters at all costs!

My husband and I have taken both are vehicles here and have had nothing but excellent service…read more Chris at the front communicates well throughout and is always so accommodating to fit our schedule. We will continue to go here and find it is similarly priced to other places.

This towing company damaged my vehicle during delivery and caused the clips on my front bumper to…read morebe ripped off requiring a replacement bumper. When I first contacted them in regard to the damages, they said they'd be more than willing to take care of it and offered to fix it themselves but I told them I had to go to a specialist due to the matte finish on my paint but I'd get back to them with the estimate. 2 weeks later I'm told they're denying liability and so far have been refused to pick up my calls or get back in contact with me. If you value your vehicle, and good business practices, take my advice and look for another towing company. They are not to be trusted

BMW s........yes! Men who finally know what they're doing! Steve is reliable as well as most…read moreknowledgeable. Trust him, you can. Call for referral if you need to. (203) 981-7007

Driving down I95 in CT for the holidays and a tire started losing air. Pulled off the road and…read morepumped it up, but 20 miles later the TPMS went, off warning of low pressure. Whip-IT Tire (love the name) is conveniently located just off Exit 54 in Branford. They pulled a nice sized nail out of the tire and patched it up quick. Couldn't ask for faster, better service!

Integrity. Honestly. Simple words but IMHO sometimes hard to find in the auto repair space. But…read morehappily whip-it folks seem to have it. I've been here twice and both times they have been very straightforward in providing a clear analysis of the problem and fair quotes. The did a solid job and actually identify things that other mechanics had missed and did not overcharge. I also like that they actually show you what they have done. John who is a GM is really great and cares about his customers. Good value. Aside this place is very close to a Starbucks so easy to work there while waiting.

Came back for an oil change and because my car was louder than normal at high speeds. The earliest…read moreappointment was 5 days after I called. I dropped my car off at 8 AM. By 1:30 they had diagnosed the issue and let me know what the cost would be and let me know the car should be ready for pick up by the end of the day. I gave them the go ahead, and at 3:30 my car was ready! I got there right at closing due to traffic, and luckily caught everyone as they were heading out. They let me know in the future to just give them a call if I'm running a few minute late so I don't waste a trip over there. But I got everything paid for, and drove off my car, as good as new! Will definitely be back next time I need a routine service or something else more pressing checked out!

Great group of mechanics/office personnel. Love this business, always very kind, helpful and a…read morewhole lot of fun to be around (comical). Would recommend them whole heartedly

I brought my vehicle in specifically to address an electrical short affecting the air conditioning…read moresystem. I clearly explained the issue upfront, yet the shop proceeded with unrelated repairs that had nothing to do with the electrical system. Despite being contacted twice and assured that the problem had been resolved, the original issue remained completely unfixed when I picked up my vehicle. To make matters worse, I was told I needed a brand-new starter, when in fact the only issue was a missing bolt -- a basic oversight that raises serious questions about their diagnostic process and integrity. This experience strongly suggests either a lack of technical competence or intentional upselling of unnecessary repairs. I would caution others against trusting this establishment, and believe it warrants further investigation for questionable and potentially unethical business practices.

These guys are really honest. We were driving home from Rhode Island to Maryland when we hit…read moresomething on 95 and we heard a horrible metal on metal grinding sound. AAA recommended this Midas. We called and they promised to get us in today as they knew we were far from home. Once we got the car there, they were able to look at it and determined that just a backing plate got pushed out of place. Fixed it and we were on our way in 15 minutes. No charge. I'm positive most other garages would have charged us for something completely unnecessary. Like I said, these guys are honest. I don't live in CT so likely won't be back but if you live nearby, I'd give them a chance.