Paula's Shuttle Service

3.0 (12 reviews)

Airport Shuttles

Closed • 9:00 am - 5:00 pm

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Paula's Shuttle Service - Airport Shuttles Near Me - Arlington, Texas

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Paula's Shuttle Service - ...and she's an excellent photographer - Airport Shuttles Near Me - Arlington, Texas

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if I could give this woman a negative star I would. she is a horrible driver. not only does she out the safety of her passangers in danger but as well as the public safety. she is rude, cuts people off, drives outside of the lines. she almost hit me and my child twice while driving besides me with clients in her vehicle. she doesn't wear a seat belt and makes hand geatures and profanities while she is driving trying to cut you off. would not recommend this company or this driver. worst ever. you would be contributing to road rage if you hire this wOman. I live in Arlington and dealt with all the games ins and out ect. never have i seen someone this careless with high disregard for safety.

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Karen S.

0

5

8

7 months ago

I have a new favorite way to travel! I used Paula's services traveling to and from DFW airport from my park/stay/ride hotel. Both times, Paula's services were so greatly appreciated. They made us feel totally safe and considered and looked out for. I felt their professionalism was far above my expectations. I will want to always rely on their services now. Thank you in particular to Melvin and Paula. Tops! read more

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Arleshea B.

0

3

6

9 months ago

I reserved the Mercedes sprinter for my 57th birthday and it was so nice and very clean. The driver was kind , she arrived ahead of time and was there to pick us up as soon as I called her. This company is very professional and I would definitely use them again in the future. read more

Paula's Shuttle Service - Me and my girls heading to Dallas for a day party - Airport Shuttles Near Me - Arlington, Texas

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Elena V.

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1

0

6 months ago

I cannot say enough wonderful things about Paula's shuttle service. Paula was incredibly easy to coordinate with and worked seamlessly to accommodate my group's specific needs for our event (roughly 150 guests). She and her team are exceptionally personable, and their flexibility was truly appreciated as plans shifted. They were prompt, efficient, and an absolute pleasure to work with. I will definitely be booking with them again the next time I'm in the Arlington/Fort Worth, Texas area. read more

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Lane L.

0

3

1

9 months ago

I received a ride to and from DFW to my hotel and I cannot say enough, good things about Yvonne, Roman and the shuttle service. I was having a very stressful trip and Yvonne made me feel calm and even helped me out with the touchless ID at the airport. When it was time to book my return trip, Roman helped me out at the hotel making sure the time I scheduled for pick up would be in plenty of time for my plane flight. Yvonne picked me up on time took a quicker route than the highway to the airport and we had a nice conversation on the way I would HIGHLY recommend Paula's Shuttle Service. read more

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Wanda H.

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1

0

1 year ago

Fantastic service! Ms. Paula, our driver, was professional, fun and pleasant.The shuttle was new, clean and on time, making the trip smooth and stress-free. Highly recommend for reliable transportation! read more

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C M.

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1

0

2 years ago

Prepaid round trip at hotel, then no show after 3 calls for pick up after event. First 2 phone calls stated they were full and would return, then calls went straight to voicemail. read more

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Steven S.

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14

0

2 years ago

As a chaperone of a youth soccer team with 27 people in our group, Paula's Shuttle Service went above and beyond to make our trip easier. Handling multiple flight changes and picking our group up at 1:30am, and then adjusting to return us to the airport at 5am with multiple vans and drivers on a moments notice, this team excelled and we'll use them again! read more

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J H.

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1

0

2 years ago

pre-paid for a round-trip shuttle from springhill suites to globe life field. driver was distracted handling personal business while driving us to the ballpark. when it was time for pickup, i called and she said the shuttle was full. communicated poorly. told me to just go stand "on the corner". i asked which corner and she hung up. called again and went to voicemail. gave up and walked back to hotel as this seemed like the quickest option. this was around midnight. choose another option. read more

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Daniel D.

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77

61

4 years ago

We have been waiting for over 30 minutes on a shuttle from the Cowboys game to SpringHill Suites. Called to get an ETA and the lady who answered the phone was rude as all get out. Terrible service. No answers. Rude on the phone. This shuttle service is just the worst. Find another way read more

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Julia C.

0

1

2

2 years ago

if I could give this woman a negative star I would. she is a horrible driver. not only does she out the safety of her passangers in danger but as well as the public safety. she is rude, cuts people off, drives outside of the lines. she almost hit me and my child twice while driving besides me with clients in her vehicle. she doesn't wear a seat belt and makes hand geatures and profanities while she is driving trying to cut you off. would not recommend this company or this driver. worst ever. you would be contributing to road rage if you hire this wOman. I live in Arlington and dealt with all the games ins and out ect. never have i seen someone this careless with high disregard for safety. read more

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Charles L.

0

1

5 years ago

Highly recommend you strongly reconsider this company for transportation. We were left stranded at the Cowboys game after paying for service to and from the game. Really enjoyed the extra 1.6 miles of steps! read more

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Anitra J.

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1

0

4 years ago

Worst customer service ever...One guy drops us off says he'll be back after the fight...we wait almost a hour while other Paula shuttle operators repeatedly turned us away until one lady called Paula who finally gave her the ok to take us to our cars but not before she dropped a group of Caucasian off that got on after us and passed our cars up the first time to make sure she dropped them off..... never again!!! read more

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More info about Paula's Shuttle Service

6020 W Pioneer Pkwy
Arlington, TX 76013
South East
Directions
(817) 808-6684
Call Now

Hours

What time does Paula's Shuttle Service open?

Paula's Shuttle Service opens at 9:00 AM on Monday, Friday, Sunday and Saturday.Paula's Shuttle Service opens at 8:00 AM on Tuesday, Wednesday and Thursday.

What time does Paula's Shuttle Service close?

Paula's Shuttle Service closes at 5:00 PM on Monday, Friday, Sunday, Tuesday, Wednesday and Thursday.Paula's Shuttle Service closes at 6:00 PM on Saturday.

Mon, Fri, Sun 9:00 AM - 5:00 PMTue-Thu 8:00 AM - 5:00 PMSat 9:00 AM - 6:00 PM

Other Amenities

Does Paula's Shuttle Service have free WiFi?

Yes, Paula's Shuttle Service has free WiFi.

From the Business

Specialties

Paula's Shuttle Service is here to provide you with a safe, dependable and comfortable ride to your destination. All drivers have had a driving and background checked ensuring that you are absolutely in the best hands.

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2.7(9 reviews)

4.1 mi

Horrible they are way overpriced it cost me 40 dollars and that was a discount Uber and Lyft was…read more21.00 they are ridiculous and the driver would not help me with my bag. Told me he was trying to help me. No wonder Uber and Lyft came about since Taxi Cab driver's has always been the ones with the rapping and such I just wonder. They are horrible!!!!

I made an online reservation for a cab to the airport the day before my flight. Guy called to…read moreconfirm the reservation shortly after I made it, but mistakenly thought it was for that day. I checked my entry, and it said 9:15 for the next day. Shouldn't have ignored this red flag. Next day, the day of my reservation, 9:15 rolls around, and then 9:20. I call to inquire, and they say the driver went to the wrong address (I presume this was a lie and that nobody was on their way). I waited a total of 30 minutes, still no taxi, called again, guy rejected my call, so I got a ride from a friend who luckily showed up as I was waiting outside my house. I then call to cancel, the guy answers and says he's at my apartment. I call him a liar as I can SEE my apartment and there is NO taxi. My friend and I start driving down the road and I see the taxi coming down the street towards my house. Lied to again. Fortunately I have myself just barely enough extra time that I ended up getting to my gate right at boarding. I will NEVER use this service again. I recommend you don't learn the hard way like I did.

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Kari's Transportation

5.0(1 review)

10.5 mi

I set up to and from transportation service to DFW airport for my "to be mother-n-law" and she was…read morevery pleased with Kari's. She said she would recommend them to anyone. Thanks, guys!!

From the owner: When you want that extra level of comfort while traveling, our Grand Prairie, TX Limos are the…read moreperfect solution. At Kari's Transportation, LLC, we are here to provide you with impeccable service.

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DFW Limo

4.0(5 reviews)

7.4 mi

Did not book, review is based off initial contact. I called the number on yelp and could tell the…read morephone was rerouted a few times....someone finally answered with a "hello", I asked "Is this dfw limo?" I didn't get a yes or no instead I got an agitated voice saying "this is Terry"...again I wanted to know if I had the right number and asked if this was the limo company. After starting off in an awkward manner, it was like pulling teeth getting information. I had to ask all of the questions. No information was offered. All answers were short yes and no. I genuinely felt like I was bothering the person on the other line. I ended the call and decided to book with Prime Limo which was more expensive but their customer service put me at ease. I felt valued and knew I was talking to a representative of the business I called - not a call center.

Samy has been my weekly drive for nearly three years. He is always on time, his car is beyond…read moreimmaculate shape and he's such a nice guy! Even if he is booked when you need him, he has a great network to make sure you make it where you need to go. If you need a high quality, reliable driver, your search is over! Samy and team will go above and beyond to make sure your needs are met!

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Moss Transports

5.0(16 reviews)

46.0 mi

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.

Moss Transports was very courteous and prompt when responding to my request for a quote and…read morebooking. I did not wind up booking with them since my plans changed but their rates and communication were great! I will definitely keep them in mind when I need to book a car service in the future.

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

25 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Garry R.

0

3

0

2 years ago

Calling this lady a b*tch would be a pleasantry, compared to what she really is. She decides she wants to pull up along side 2 vehicles in a parking lot having a conversation and interject herself as a 3rd unwelcomed person. Your business is plastered all over your vehicle and you decide to be a d*ck. Came here to let everyone know that shes a horrible person, but from the looks of the other 1 star reviews, it isn't a secret. Keep your money, don't support this trash person, or her company. read more

D S.

0

1

0

5 months ago

Reserved a 4pm ride to the Cotton Bowl and they were at the hotel at 3pm for the first group and were able to get us in with the first group. After the game called upon arrival to pick up spot and they were already there for waiting. One of thw best car services ever used and the entire team were top notch and professional. Will be saving then for thw next in the Dallas/ Forth Worth area. Thank you for the great service. read more

Jake R.

0

2

0

3 years ago

Took them from Springhill suites to the Metallica concert twice. Each time they were great, getting us closer to the stadium faster than anyone else on the road. We were the last ones on a shuttle and they were super nice, giving restaurant recommendations and even going as far to offer us a ride to Dallas. Those rides were probably as fun as anything else I've done in the Arlington area. Highly recommend. read more

Alexis R.

0

1

0

6 years ago

Paula's Shuttle Service goes above and beyond for service! The driver was friendly and got us to our destination in a timely manner. I accidentally left my phone in their shuttle and Paula herself worked with us the next morning to find it in one of their vans. That's what I call going the extra mile! Thanks Paula and Team! read more

Jane T.

0

1

0

2 months ago

Best hotel shuttle service I've experienced! The staff are amazing and courteous. The shuttle is nice and spacious and clean. Best yet, they have a well organized schedule for guests to pickup from the airport or take from the hotel. I would not want to ride on any other hotel shuttle service but Paula's Shuttle. read more

Bethany W.

0

2

0

5 years ago

What an amazing company! We were out of town for a football game and just happened to come in contact with our driver Kent. We told him we wanted an experience while in town and he got us to the best local dive bars! When we come back to town we will always call this company! 10 stars are deserved! read more

Mary J.

0

1

0

6 years ago

This shuttle service was great. Very kind and knowledgeable drivers. They dropped us off very close to AT&T stadium and gave instructions on where they would be to pick us up. Price was great when you compare it to the parking fee and the hassle of getting thru the traffic after the game. read more

Camille D.

0

1

0

3 years ago

Paula herself picked up my friends and I (6 young women) from the Taylor Swift concert in Arlington. It was the most hectic scene I'd ever seen, and Paula made sure we were safe and made it to the show and back in a timely manner. I appreciate her caring nature and great driving!! read more

Cassaundra B.

0

1

0

7 years ago

Best shuttle service ever! She will get you in and out of the Cowboy stadium with no problems! She so great that when my friends come to town they call her! Whenever your in the Arlington, Tx area be sure to giver her a ring!! Your the best Paula!! read more

Andrea T.

41

27

41

1 month ago

Reliable, professional, and exceptionally personable. Her attention to detail and helpfulness were critical to our overall experience on Opening Day! Two little kids and crowds in crowds, knowing Paula was there for us, was such a relief. read more

David W.

0

1

0

6 years ago

Omg our driver Mr. Calvin was so wonderful! He is the best. Very outgoing and conversation wise he kept us laughing. We enjoyed him! He is a keeper!!! Thank you!!! I wish we had cash he would have been blessed!!!! Very good gentlemen!! read more

Ethan S.

0

10

1

5 months ago

These guys and gals don't play around!! Got us to and from the Cowboys game quick fast and in a hurry! Super friendly,and weren't too bitter that the cowboys lost. If I'm ever back here I'm definitely coming back! 10/10 thanks Paula! read more

Molly M.

14

19

33

7 years ago

Paula is AMAZING! She makes sure everyone is safe, accounted for, taken care of, and that NO ONE is left behind while waiting on the next shuttle. She's hilarious and she gets to know you. I HIGHLY recommend her and her team! read more

Sheryl B.

0

1

0

2 months ago

A group of 6-8 women parked in Arlington, Texas to ride to the Majestic Theater in Dallas for a Jazz Concert. The Setvice was great. The shutter was clean, the driver was professional and on time. read more

Troy J.

0

1

0

5 years ago

I rented the limousine and party bus Driver was very professional Treated us like Royalty Very clean I will definitely recommend this company to any and everyone Thank you Paula's transportation. read more

Don Q.

0

3

0

8 months ago

horrible, horrible people. just plain mean. drivers shouldn't even be allowed to operate a motor vehicle, much less a van. they cut people off and driver is yelling at people. really scary. read more

Hillary S.

0

1

0

5 years ago

Paula weird af and her drivers are unprofessional! One drove me twice and both times she drove in two lanes at once. Would not recommend!

Paula H.

57

2

173

2 months ago

very good service and friendly and always on time.call 817-808-6611 if you need good service. paula shuttle service god bless!!!

Stephanie F.

0

1

0

2 months ago

I love both of my shuttle drivers for LA quinta. Ramon kept me entertaining the whole way on the trip back . Highly recommended!

Jamie S.

149

2

0

6 years ago

These women are awesome!! Use them anytime possible!!! They are very safe and punctual. Would definitely recommend

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25 reviews that are not currently recommended

Paula's Shuttle Service - airport_shuttles - Updated May 2026

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More businesses like Paula's Shuttle Service

Arlington Taxi Cab & Limo Services

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25 Paula's Shuttle Service reviews that are not currently recommended

Why does Yelp recommend reviews?

25 reviews that are not currently recommended

Paula's Shuttle Service - airport_shuttles - Updated May 2026

Best of Arlington

People found Paula's Shuttle Service by searching for…

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