1. Paul Sebring Photography

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    Tempe, AZ

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    Paul Sebring Photography

    5.0 (1 review)

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    19 years ago

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    Tempe Camera

    Tempe Camera

    (205 reviews)

    $$

    This place came highly recommended from a friend who is a professional photographer. I agree 100%…read more I took my camera for a repair and was quoted a general price over the phone. I have no words other than they provided the best customer service I could ask for. They normally require drop off and pick up, but they fixed my camera issue immediately. They not only offer camera repair but photography equipment rent and photo lab services. 100% recommend

    If I could give zero stars, I would…read more I called the Tempe location on Friday and spoke with Dave about selling my fairly new Sony DSLR camera and Tamron lens . Dave told me he would be very interested in purchasing both items. I explained that I would be driving in from the Tucson area on Tuesday, and he said he looked forward to meeting me. On Tuesday, July 21, 2026, I drove an hour and a half to the Tempe location. After standing around for about five minutes, I noticed the sign directing customers to the sales counter. I approached the employee working around 11:00 a.m. and explained that I had brought in my camera and lens to see whether the store would be interested in purchasing them. Without properly examining either item, he responded very unprofessionally: "Nope, too old," and, "Nope, we already have one. You should have called, and I would have told you that." I had called. I specifically spoke with Dave before making the trip and was told the store was very interested. The employee then told me to contact another camera shop or go to Samy's, and that was the end of the interaction. I was inside the store for less than five minutes. This experience wasted my time, gas, money, and resources. I drove three hours round trip based on information provided directly by an employee at this store. I will never recommend this business, and I will not return. The sad part is that I was genuinely excited to visit and had planned to purchase another used camera while I was there. Instead, the store lost both a potential seller and a paying customer because of its poor communication and dismissive customer service.

    C.R.I.S. Camera Services

    C.R.I.S. Camera Services

    (55 reviews)

    $$

    One of my lenses was having intermittent issues communicating with my cameras. When the problem…read morebecame more consistent, I asked my local camera store where they had repairs done. They mentioned CRIS. I had already determined which hardware in my lens was likely at fault, and emailed CRIS to ask how much repairs of that type would cost. The response was that they could only determine the cost after doing a bench evaluation. I spent about $55 to insure and mail my lens to CRIS. Based on my description of the problem and using Sony troubleshooting software, they ordered parts and gave me an estimate. As it turned out, they had not done any kind of bench analysis on the lens itself before providing an estimate. At some point, CRIS got its hands on another customer's camera, the same type as one of mine. They were unable to duplicate the problem (not unusual, since the problem is said to occur only with certain cameras of that model). CRIS was, understandably, reluctant to proceed with repairing my lens... because they'd be unable to determine if it had been fixed. I reluctantly agreed for them to return the lens, as-is, to me.... of course with another $55 shipping charge. When the lens arrived home, it no longer failed... at least not at first. Then the old failure resumed intermittently... and still does. Still, I believe CRIS to be an honest and competent repair shop. I only wish they'd given me the estimate I'd requested in the first place... and that they'd worked with Sony directly on the relatively uncommon defect in my lens. They really could have done better before I wasted so much money on postage.

    They didn't have what I was looking for, but it was probably 20 years since it's been made great…read morestaff service was awesome, selection was outstanding and I think the value was very good!

    Paul Sebring Photography - photographystores - Updated July 2026

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