I'm not one to write a negative review, however I feel I others should be aware. Dr. PK Dhanuka has…read morebeen working with my elderly mother for the past couple years before my father asked for help with getting my mother an appointment with this doctor. She needs a procedure, has lost over 10 lbs, and Dr Dhanuka's office won't return any calls. I have called 10x's over 5 weeks and 5 of the times I made it through to voicemail and actually able to leave a message. Yet, no call back. Today I sat on hold for 15 minutes only to get voicemail. My father shared with me that last year the doctor kept rescheduling my mother's appointment because the doctor was running in a local election! So much for the hippocratic oath. Please beware.

This "doctor" recently took part in a three hour long conference held at pathways church here in…read moreRedding. Spreading COVID misinformation and lies. He discredit the deaths of millions of people all around the world. Spit in the face of families and friends that have lost loved ones to this deadly virus. Countered extremely educated scientists and physicians throughout the world with Ivy League educations. Supported alternative medicine that have proven to be unsafe and ineffective for COVID. Claimed there to be no COPD, Chronic pneumonias, lung scarring, abdominal taring or any other long term side effects to contracting COVID. Claimed only the elderly need be vaccinated and the high risk and masking to be useless. This may make some of the community happy to hear considering their attitudes towards vaccination. However there are many of us that are outraged at the callous and brash performance of a MD. I am writing these reviews to warn people of this and hope others in this community that want to see the end of death and illness step up. The oath to do no harm has been broken and their behavior reckless.

My fiancée suffered from pancreatitis for several years. It went undiagnosed for a long time, and…read morefinally turned into pancreatic cancer, which killed her. Had Dr. Mansell ordered a C-Scan early on, something might have been done to prolong her life, if not save her. But he seemed not to take her complaints seriously. That, besides the fact that she had to wait (sometimes for hours) despite having an appointment. Find somebody else!

Dr. Mansell is not only extremely competent, but you never feel rushed when consulting him. The…read moreonly drawback in previous years was the extremely long wait in the waiting room (in part, no doubt, because those ahead of you were also not being rushed.) But we learned to call in first and get "checked in," asking them to call us when it was close to our turn. And recently, this hasn't even been necessary, as they have finally gotten control of their appointment schedule. We love Dr. Mansell, and especially appreciate the prayer he'll offer if you don't mind just prior to putting you under for a colonoscopy or other procedure. Highly recommended!

Extremely poor communication. My partner was scheduled for a colonoscopy, but was not given…read morespecific fasting instructions, so it was a waste of his time. I was told to come pick him up, and I called back to say I was on my way, but that message wasn't passed along to my partner. In the meantime another lady from the office called me and said my partner was all nervous that I hadn't been in contact, when in fact I had. The people making phone calls and receiving phone calls weren't communicating with each other.

This business does not have a gastroenterologist that sees patients! Don't bother going if you…read morehave a real problem. The staff members were competent with no availability of help.

After reading the reviews I felt the need to defend the people who have helped me improve my life…read more I'd like to say that I don't understand what people call the providers there. There are two psychiatrists there, Dr. Andrews and Dr. Pai, and the rest of the providers are mental health nurse practitioners or mental health physician assistants. If people took 2 seconds to look at the business cards at the front desk they would know this information, they would also know if they listened to their providers that tell them what their titles are. Medication Management is just that, medication management. They are not therapist. There are therapist that work under Dr. Andrews, but they are in another building in the same complex. I don't know anything about the therapy department. Giving a urine sample does not cost $800 as someone in the reviews stated. The MA cleary stated plain and simple that they are done to have a baseline reading of what was in my system and what a urine test would read after I took any medication that was prescribed to me by my provider. If I was given any type of stimulant then it is the LAW to give a urine sample every three months and with no stimulant prescribed I would leave a urine sample every year unless one is requested by the provider. I over heard a patient tell the MA that they just gave a urine sample to a different provider at a different place, the MA had that patient sign a release form so they didn't have to pay to have another one. I thought that was very kind of her. I have been going there for years, my medication is managed well and if I feel that something isn't working correctly my provider listens to me and helps me make changes. I have seen different providers there if mine is on leave or can't see me and I like them all so far. I have yet to have a bad experience. We have mental health issues and that doesn't give us a right to be mean to people. If you feel like you've been talked down to, then speak up. I always see the admin there, tell someone you would like to talk to someone instead of getting on yelp and complaining. If this is what you do, then it's your own fault. They can't fix anything if they don't know anything. I highly recommend the Psychiatric Care Center.

I arrived at the psychiatric care center for my appointment with Lawrence Chang, a wonderful…read morepsychiatric mental health nurse practitioner. When I got there, I was greeted by a very kind, nice young lady standing to my right as I faced the reception. There are four buildings on the property. Next to her was a woman named Alicia Hance. She was absolutely rude and horrible to me. After I signed my paperwork and received a copy of the arbitration agreement, I threw it away. I was then forced to take it out of the garbage can to keep my appointment. When I asked why, she said it was because of HIPAA. I've read HIPAA. She was wrong. Once a document like that has been given to the patient, the patient can do anything they want with it -- throw it away, light it on fire, whatever. The staff has no right to dictate what happens to it after it's been handed over. At the end of my meeting with Mr. Chang, he confirmed that I was correct and that I could have thrown it away. He even mentioned he had a group chat going because I had asked for my clinicals and report, which he had completed instantly with the help of AI. He wasn't entirely sure of the policy since he's fairly new there. When I went back out to the front desk to get my report, I was told they weren't allowed to give it to me and that I could only give permission for them to send it somewhere else. I said no -- I wanted it printed and given to me directly. Alicia then lied again about HIPAA, clearly showing she hasn't actually read or understood the law. I told her once more that she was wrong. I am allowed to receive my own clinical report directly, just like I'm allowed to throw away my own arbitration agreement once it's been given to me. She responded in a very snotty, mean, and snide way, sarcastically asking if I would like to talk to the office manager, as if she didn't think I would take her up on it. I said I sure would. She then walked me over to another building but refused to go first -- she made me lead the way. Once we got there, I had to wait 20 minutes and ask twice. It felt like she was deliberately wasting as much of my time as possible, and she succeeded. Eventually, the office manager, Kristin O'Connell, came and handled everything professionally. She brought me the proper release form, I signed it, and she gave me my report. She also introduced herself clearly, like a true professional. Alicia Hance is the kind of employee who should be written up -- if not dealt with more severely -- assuming I'm not the first person to speak up about her behavior. This is all true. There is also an awesome dog named Olive there who hung out with me in the lobby; she and the angel at reception deserve a raise.