We had very prompt service, reasonable prices and they did a really thorough job. Our carpets have…read morebeen cleaned before but this cleaning was extremely well done. That included carpets and a chair. Very satisfied.

Champion Carpet Cleaning was Fantastic. I could not believe the before and after of the carpet-…read morebedrooms, hallways and long stairway. They were beautiful!! I also learned from Dave who is very knowledgeable and will use the information for future carpet care. I found the price to be very reasonable. I Highly Recommend Champion!! Thank you Dave and Kim.

I rent the second floor of an old house in the Lower West Side area of Buffalo. The stairs to the…read moreattic are in my closet. A few years ago, the owners had the roof replaced. A whole new roof. The roof had been cedar shake, with two or three layers of asphalt shingles. None of us, the owners nor I, had had any experience with a roof replacement. Repair, yes. Re-shingling, yes. In a nutshell, the attic was completely unusable after the old roof was taken off and a new roof put on. Soot and debris were so thick, there was no way to even go up the stairs. So it was left in limbo...maybe eight years. Over the past couple of years I had called a few cleaning outfits. No one wanted to touch it after I explained the situation. Until ServPro. So I gave their info to the landlord. ServPro are the bomb. Their slogan: Like it Never Happened. True. Dave and his crew of two started on Monday morning. Wednesday afternoon Dave returned to collect the last piece of equipment, an industrial strength fan with filter, which had been left to continue running overnight for completely cleaning the air up there. All of the ServPro employees were completely professional -- courteous and considerate at all times. I really don't think they'd seen anything quite this bad...well, maybe cleaning up after a fire or a flood would be worse, but an attic...and in June with outside temps in the 80s? And they had to wear full body coveralls over their clothes. Yikes. But no complaints. They took it all in stride and did an awesome job. Thank you, ServPro!

If you ever have an insurance claim and your insurance company asks if you have a preferred company…read moreto take care of the water mitigation....make sure you specifically ask for SERVE PRO - BUFFALO/TONAWANDA. They are the best in WNY!

I can't recommend them enough. They were quick to respond to my request for an appointment, showed…read moreup on time, and answered the questions I had for a very specific service. Would definitely call again for services.

I read a review how it was the best carpet cleaning ever so I thought I would give it a try. Wow…read morethe review was ABSOLUTELY right on! I was thinking I may have to replace my carpet, but after Capitano Restoration, I no longer have the expense of getting a new carpet. Highly recommend.....you will be more than satisfied. Prompt, courteous, professional and reasonable!

I have been disappointed With the communication and timeliness of their service. My experience with…read morethem is still going on. I feel like I have to beg to find out when they are coming to do something. All very piecemeal. My daughter had her entire house sided in 3 days By another contractor. My job is so much smaller., feel like they expect me to waitvuntil it is convenient for them, and they do not take scheduling seriously.

My Apartment was involved in a fire & most of my belongings had either heavy smoke &/or water…read moredamage. From start to finish, my whole experience with Property Services of WNY was a very positive experience. They were timely, friendly, knowledgeable & professional. They were true to their word & delivered what I was promised. Thank you all for taking care of all my belongings during one of the most difficult experiences of my Life--

Carpet cleaning I used them for many years to clean my…read morecarpets and stairway that were carpeted. They always did an excellent job and I was pleased when they finished. I was always pleased with their performance & the finished product. Professional work.

My daughter called & was told a manager would call her in 1-2 days. She has still yet to hear…read moreanything.

This company is the worst. I decided to use them because they are a small business and I wanted to…read moresupport them. They cleaned the duct work but the rest of the work was absolutely terrible. They were supposed to clean my cabinets, furniture, and walls of soot that accumulated from a kitchen fire. Terrible. They took a wet cloth and dragged it across my cabinets and furniture leaving water marks everywhere. They did not remove soot from cabinet handles, corners or inside the cabinets. Also when I asked them about the inside and dishes they took a wet cloth and wiped my dishes. I had to wash every cabinet and dish over. They mopped the floor but did not get up the soot that was ground in to the floor. It was money waisted. I am extremely disappointed. I had to hire another company to finished what Green Genie started. UGH!

Donny, Deion, and Ray were just truly wonderful. They worked so quickly and efficiently, kept the…read morerest of the kitchen area protected, and explained everything to me during the whole process. I am so thankful that you were able to help me remove this health hazard for my family so quickly and save my cabinets too! Thank you!!

Had an issue with a sewer backup and Chris came out to estimate the job at a moment's notice. He's…read morebeen communicative and willing to work with my insurance company on the cleanup and is scheduled to start the work soon. So far, preliminary review based on all the communication is 5-stars...I'll update after the job is finished. If you have any issues with water cleanup in Niagara Falls, these guys should definitely be your first call! When all the competitors seemed too busy to take an estimate call, this guy came out and got the job done!

Excellent customer service. Very happy with the service from first phone call to the completion of…read morethe job. Chris is awesome, saw what needed to be done and did it quickly, efficiently and at a fair price. I highly recommend.

Just wanted to leave a note of appreciation for Matt & team. I had Matt come out last year to help…read moreme identify anything to watch out for in the old home I had just purchased. He gave me a full inspection and informative tour of my home. When black mold popped up covering both sides of a wall recently, I knew who to call. Matt came out that day to take a look and set a clear plan of action that started a few days later. He brought in a professional team to do the mold remediation. Everyone was so professional and communicated every step of the way. Matt even went out of his way to discuss my issue with my insurance company on my behalf. I can't say enough good things about the guy. If you have mold and asbestos issues, do not hesitate to call him!

DO NOT USE THIS COMPANY! They came out Sunday evening because we had a plumbing problem. The first…read moreguy couldn't unplug it so he called in the "manager" with the camera. Within 2 min we are told our main pipe has collapsed and will cost us $8000. Basically sale pitched to get us to sign the contract and we gave a post dated check for that Friday. Then Monday morning we decided to get a second opinion from 3 other plumbing companies at which no other cameras showed that our pipe has collapsed. All we had to do is the jetter and the line was cleared for $800!!!! If we just stayed with roto we would be out $8000 and our front yard dug up 7 ft under! No apology no nothing from roto! Stay away!!!!

Avoid this company at all costs! I still can't believe they were going to charge our elderly…read morerelatives $13,000.00 to clean up their flooded basement. They called us today anxious and upset because of this high priced quote they got from them. The basement is small in size and it flooded because the sump pump failed. Our relative is a Veteran on a fixed income and 96 years old. We all know prices have gone up but to take advantage of people when they are desperate is totally unacceptable. Fairness and consideration is something this company lacks. We did our research and found another company that is far less than this totally inflated and frankly "rip off" amount. To the folks out there that need Plumbing and water cleanup, do your research first before calling this company. You'll save yourself money and anxiety. Not mention that they are the company that put the original sump pump is 4 years ago.