Workers were unprofessional, couldn't explain their own paperwork, and broke stuff. Questioned our…read moreplumbers knowledge how the flood occurred. Feel like they made more of mess of the situation. Don't recommend. Insurance forced us to use them.

Amazing experience A-Z. I was really impressed with the way Nick handled our business. He and his…read moreteam truly understand what is important. The speed and efficiency was outstanding. Every ServePro employee acted as if it was their business they needed to get back to 100%. I felt like a preferred customer who has given them years of business, yet this was my first call. I called at 8am and had someone at my business by 10am. I received a fair estimate at 12pm and had the team on site by 5pm!!!! On behalf of myself and my entire team, THANK YOU!!! Highly recommended for - Speed , Quality , and overall professionalism.

Several years ago a not great company put flooring in our upstairs bathroom. That room has a claw…read morefoot put and the person installing the floors did not notice that he had broken the pipe. Took a bath and the next morning woke up to a dining room covered in water. Damage control came in and saved the day. They covered all the doors with plastic so that the rest of the house would be protected and then they dried the room with these huge machines. They also ripped out the old ceiling and added the new one. Fast forward 4(ish) years later and the ceiling was sagging a little. Not knowing what else to do we called the company again hoping they could fix it before the Thanksgiving Holiday. We understood that the ceiling was no longer under warranty and did not expect the work to be done for free. Well the company came in and said that they would fix the ceiling on them even though it was not there fault. Again, came in covered everything with plastic and my Grandmother said after Jon had gone "Katie, if there is any dust in there it is from us. He was meticulous." THANK YOU Damage Control for taking care of my home (and not taking advantage of my Grandmother.)

I came home to find water damage in my kitchen so I called Damage Control. They were at my house in…read moreno time at all to start drying it out. I was happy with everyone I came in contact with, from the office staff, to the techs at my house. They didn't quit til everything was right. I'm very happy with the end result.

My mother-in-law's toilet on her second floor overflowed during the night. By the time she woke the…read morewater had gone to the first floor and destroyed her kitchen. I never worked with this company in the past but the insurance company sent them to us. I could not be happier! They arrived quickly and immediately started to remove the mess. As soon as everything was dried out we had to find a contractor to do the rebuild. I ask Servpro Hanover Twp. if they do rebuilds as well and was thrilled when they said they would do it for us. The rebuild team started quickly. The Supervisor of the construction team (BJ) was the best. He kept me updated and helped with the many decisions we had to make. They went above and beyond what any contractor I have dealt with in the past has done. They were very professional, accommodating and knowledgeable. This was a VERY OLD home that caused headaches but they handled it with ease. The home is now completed and so beautiful!! Thank you BJ and the Servpro Hanover Twp. team I highly recommend this company!

From the owner: SERVPRO of Hanover Township/Bear Creek is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

These guys are fantastic!…read more We had a water emergency in our basement after 5 p.m. on a holiday weekend, & finding water mitigation with after hours service is challenging. I am very glad that Paul Griffing and his team were available. Not only were they careful and thorough, but they took excellent pictures for toward useful with my insurance company. The prices were reasonable and I feel confident in their work.

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

I am extremely impressed with Integra Clean & Dry! Jim did my consultation. Jim is kind, funny,…read morepersonable and very professional. Answered all my questions and addressed all my concerns. Work was scheduled for 2 consecutive days and the two amazing gentleman that worked on my bathroom finished everything in 6hrs/1 day! WOW!! Their work is impeccable! They cleaned, kept me updated and even suggested local contractors to put my bathroom back together. HIGHLY RECOMMEND this company!! I cannot be any happier with their work and for them to take this job on for me! AMAZING!! Thank you Guys!!

We had mold in our crawl space & Integra along with Scott showed up & started the job 3 days…read morelater.They spent 2 weeks removing all the mold ,treating it & replaced all the insulation.They then tested the air

At first we thought it was a clogged drain but later on a Saturday night we realized it was…read moresomething bigger. Roto-rooter came and clean out our sewer connection to the street and advised replacing the sewer line made of Orange Burg back in the 60's. We had them do that work as well and are well please with their skill, efficiency, communication, and customer service. The repair people were excellent in both doing the job and keeping us informed.

I normally do all repairs on my property, but I couldn't fix a toilet leak, and another handyman…read morecouldn't either. So I called Roto-Rooter and explained the steps I had already taken. Without even looking at the flange, they quoted me about $800 to remove and replace it, saying it was "glued in." It seemed overpriced, but the tech assured me he would definitely fix the leak and said the job would take a couple of hours to carefully remove the flange where it meets the 90-degree pipe in the concrete foundation. I agreed. It turned out the flange was not glued in at all. It slid out easily the moment it was unscrewed. After he installed the new flange and reset the toilet, it leaked in the exact same spot. The tech then looked into the toilet and claimed there was an electrical conduit running through the plumbing line, causing a blockage. I was extremely concerned, since according to him an electrical line was running through a water pipe, so I immediately called TE Spall, who installed our AC electrical system, to take a look. About 30 minutes later, the Roto-Rooter tech dusted off his hands, walked away, and asked for ~$920. My problem was still not fixed, and I was stressed because he said it would cost tens of thousands to resolve. I tried negotiating and he wouldn't go any lower than $620 because he said that he had done the service he quoted (which wasn't even needed, as you'll see below). TE Spall came two days later and traced the electrical line. There was no conduit. It was just a jut in the piping, and a bunch of toilet paper was clogged there. We cleared it, put the toilet back on, and it worked perfectly. FYI they charge a fixed $49 for any call out... highly recommend them I thought they only did heating otherwise would have called them from get go. I have no problem paying for a competent person to fix my problem. But either the Roto-Rooter tech had no idea what he was doing, or he pretended not to in order to extract the maximum amount of money. The solution was simply removing toilet paper, which he never even considered before jumping into replacing a flange. I understand a flat-rate model, but it's ridiculous to charge for a service that wasn't needed (and turned out to be far less involved than what was quoted), and to have the audacity to demand the full amount when the issue wasn't fixed; will never be using Roto-Rooter again.

The older guy, Eric had told me he was going to have his team restore my entire basement for about…read more$2k. I agreed and then he had his team only do HALF. when I questioned it, the kid who came was nice about it but said that he was only told to do half and that Eric will call me. That was over a month ago. I gave them a good review on their own surveys before I looked at my basement because they seemed nice and thorough but they completely took advantage of me. Don't use them. There are other companies in the area that wont rob you and manipulate you.

From the owner: SERVPRO of Kingston, Pittston City and Wyoming County is the top choice for cleanup and…read morerestoration. We offer comprehensive residential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.