These people just want you to space your appointments out so they can charge your insurance over…read moreand over again. They don't care how long you've been without teeth even when they promise you will. Things got a bit out of hand. If my teeth aren't botched on purpose and I walk out of here happy whenever I do get them I will update this review. But at this time I'll leave it as it is and that is having a lot of grace with the Dr bc as I stated things got crazy and extremely unprofessional and uncalled for. ZERO EMPATHY.

Awful office--do not waste your time! They will not return calls, cancel appts after your arrival,…read moreare so incredibly rude, and took my money then ghosted me. Crazy!

I'm not sure why the reviews of this practice are not so good. Dr. Orr is wonderful. I've never…read morehad a problem with the service. Staff is friendly and very professional. I don't love getting my teeth cleaned, but they do a great job. Dr Orr just fixed my chipped front tooth and it looks perfect. Give them a try.

Been going to Dental works for many years now. They are so professional and caring there is no…read moreanxiety what so ever. I've never experienced any pain whatsoever. Great people, Dr.Oler is the best ever.

I have been putting off writing this for quite some time because I genuinely enjoy the care I…read morereceive from the hygienists and the dentist. They are the reason I have continued coming to this practice. I also understand that this office chooses to remain out-of-network with Delta Dental. That means I pay approximately $120 out of pocket for my routine cleanings, receive reimbursement directly from Delta, and then personally bring the insurance check back to the office. While this process is certainly less convenient than visiting an in-network provider where I wouldn't have to pay upfront, it has been my choice to continue my care here because I value the clinical team. Unfortunately, my experiences with the front office staff have become increasingly frustrating and have made me question whether I should continue as a patient. Over the years, my employer has gone through several mergers and acquisitions, which has resulted in my dental insurance changing multiple times. During one visit, the insurance coordinator asked me in front of other patients in the waiting room, "Your coverage is changing again?" That felt unnecessary and embarrassing. Insurance changes are often outside a patient's control, and verifying coverage is part of the administrative process. Another recurring issue is that I am repeatedly reminded--often multiple times during a single visit or phone call--that I need to bring in my Delta reimbursement check and pay my balance. I have been a patient for years and have always paid my bill. I routinely drive 30 minutes to deliver the insurance check once I receive it. Being reminded over and over, often within earshot of other patients, makes me feel as though I am not trusted, despite my consistent payment history. I have also found that whenever I question or seek clarification about insurance information, the front office staff immediately become defensive. Rather than working collaboratively to resolve the issue, I am often reminded of their job title or told they are correct. At this point, the interactions feel dismissive and, frankly, targeted. Whenever I need treatment beyond a routine cleaning, it becomes an exhausting back-and-forth between the office and Delta Dental. Delta tells me the office has submitted something incorrectly, while the office tells me Delta is wrong. As the patient, I am left in the middle trying to sort out issues that should ideally be resolved between the provider and the insurance company. Even something as simple as calling to schedule an appointment results in being reminded two or three times that I will need to pay. Again, I have been a loyal patient for years and have never failed to meet my financial responsibility. These repeated reminders have become unnecessary and make me feel like I am being treated differently than other patients. I wanted to share this feedback because I truly appreciate the excellent care I receive from the hygienists and the dentist. My concern is not with the quality of dental care--it is with how I have repeatedly been treated by the front office. I hope this feedback is taken constructively, as I believe every patient deserves to be treated with professionalism, respect, and discretion. I have made the decision to transfer my care back to Chapel Hill even though it's a significate longer drive.

The care my husband and I have received with Dr D is just a blessing. Everyone is warm and…read morefriendly. We have been going here since Dr D came to Burington and it is like visiting friends when we go in. They always make sure we are ok. My husband has Parkinson's Disease and they always take good care of him.

I was sad my hygienist is gone. She had a baby and moved. Today's staff was wonderful and helpful…read more I met Dr Pooja for the first time. Everything was quick and pain free. Plenty of parking out front. There's some construction on the main road but you have two ways to turn in and out so it should not be a problem.

The staff are unprofessional at the front and will ignore you even when standing in front of them,…read morewhile on their phones. We wanted to like the care but decided to take my family of 6 elsewhere.

Excellent Care Myself and my wife have been under her care…read moresince 2019. Weare highly happy with her service. The staff memebrs very friedly too.

I was a new patient and had terrific care from reception to having Dr. Saxena (her son) actually do…read morethe plaque scraping so he could get to know my teeth. I don't have insurance and found their pricing in line with other dentists. I am also anxious with dental work and felt relaxed in the chair. A first!

Dr Galley was unprofessional and did not listen to my concerns. Laughs too much and talks to…read moreassistant. I spent over $6,000 to get four crowns in front. I had a crooked tooth that I was reluctant to smile. She fixed that by making me look like a chipmunk with an overbite. I had trouble with root canal she did and was finally referred to a qualified dentist. I haven't been back.

Support staff lip services . Never do what they say or mis quote price for setvices. At least 10…read moretimes talked to staff about changing contact info

My 92-year-old father-in-law recently needed a dental checkup. He is wheelchair-bound and suffers…read morefrom severe hearing loss and other health issues. As you can imagine, a trip to the dentist presents some challenges. Everyone at Touloupas & Touloupas Dentistry, from the receptionists to the hygienest to Dr. Cynthia Touloupas was exemplary in the kindness, patience and care they showed my father-in-law. They have my sincere gratitude.

From the owner: We want to warmly and sincerely welcome you to our dental family. Our goal is to treat every…read morepatient with dignity and respect and develop a relationship that will allow us to help you meet your oral health goals. Our mission simply stated is: Provide each patient with quality dentistry to help you keep all of your teeth in maximum health, comfort, function, and appearance for the rest of your life.

Love this office. I have been coming here for a year now and Dr Wang is so patient and kind. I come…read morein here for my 6 month cleaning and love it. I hear horror stories about Dentist hurting them but not with Dr Ying Wang. I recommend her. The lady at the front who checks patients in is also very kind.

Dr Wang has been my dentist for over a year and I've been very happy with her and her team. I…read moreneglected my teeth badly for several years and after about 7 or 8 appointments, I have a great smile that I am proud of. Awesome office staff keeps all my appointments up to date and looks out for me when it comes to insurance filing. I

Thank you to my dentist Dr. Leslie Hargis Fuller for making my smile better & brighter, correcting…read moremy teeth! You are the best!

I can't say enough goods things about this office. I've…read morebeen a patient for over 17 years and it is always a great experience. Today Dr. Val, Amber and Kasey took great care of me fixing a crown and a cleaning. They have a kind and gentle approach to dentistry.

Writing on behalf of my boyfriend. He really needed a…read morecleaning and the person i talked to on the phone to set up appointment said they accepted medicaid and he went to his appointment and they charged $30 just for them to look at his teeth and talk to him. Then proceeded to tell him it would be 1,400$ just for cleaning even though i was told they accepted his medicaid. Ridiculous he had to miss work just to be talked to and pay $30 for nothing. Stay clear of this dentist unless you have money obviously ‍‍

I had to get a crown replacement and fillings. But at the time, my insurance was not correct, so I…read moreused their CareCredit, which is with Synchrony Bank. They charged $1,018.99 in interest to my account but did not let me know when I signed up for the credit. Then my crown replacement was wrong, so I had a gap between my crown and gum, which caused pain. So I had to get the crown redone at a different dental office.