I've been working with Alberto and Patt for the past six-months. They provide an exceptional service and are a pleasure to work with! They are always on time, proactively communicate any issues, and are reliable. As a matter of fact, I never have to worry about them arriving late or missing a scheduled cleaning. I wholeheartedly recommend them to other property owners in need of great cleaners. read more

CHEATED by PATT I ordered a cleaning service for 1b ~140sqt with one hour work for 2 ppl max. Yet 3 ppl showed up and the work was done in 40minus, one guy just stood there and chatting with another two females. I was thinking the guy was a driver but in the end they told me I need to pay for 3 person which is $120. Complained to customer service and they apologized for overcharging and promised to only cash out $80 from my check. Yet they hang up the phone and took all money from my check. Super pissed off with how greedy they are. No more business with them. read more

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They were the cleaning service at an Air BnB that I stayed at in December. After checking out, me and my friends realized we left a few items behind including my Golden State Warriors jersey. So my friend, who reserved the house, emailed and called them for about a week but got no response, so I decided to try. I also called and emailed and left various messages and even told them that I was willing to go and pick up the items since I live in the bay, but still got no response. Finally after about two weeks I received an email back saying that they weren't able to locate the items. I know for a fact that we left those items behind so I was confused and emailed them back and have not received an email back since. read more

I had Patt's cleaning service come to my house through Amazon home services and was very happy with their work!

Used them for two years to clean our apartment. They were very dependable and did a good job cleaning. No complaints.

This service came out and was very friendly. The crew worked very hard in a difficult situation. Will be having them come out weekly to continue the service. Prices are reasonable. Will update if there are any issues. read more

I asked for a quote for 1 hr cleaning 2 1/2 bathrooms. I specifically stated that I want it detailed, toilet bowl stains floor glass doors etc. The guy and the woman came and said for 1 hr they cant do the 1/2 bath they can only do the 2 bathrooms for $80.00. Clearly they wanted me to add more money , I told them I only want them to be there 1 hr. they did a crappy job the glass was cleaned only on the upper part not below near the toilet, they think it probably wont be noticed. The area behind the toilet was not cleaned at all. the stains around the toilet rim was not touched and neither was the toilet bowl just by looking at it. after they left I swiped the toilet rim w a chlorox disposable wipes with the wand and the stain came off which means they never even touch it. The same with the other toilet. Never again will I use this servive and neither should anybody. read more

I found Patt's Cleaning Service on Yelp. I reached out to Alberto (the owner) and he was really nice when we spoke over the phone. He came to my business and discussed exactly what I was looking for and what I wanted the cleaners to focus on. The estimate he gave me was decent and I was pretty excited to have his crew come and make the place look clean. We scheduled a day and time for them to come. They arrived on time and everything seemed to go as planned. Then after checking my cameras and realizing they were still there 2 hours later I figured I should watch the cameras and see what they were doing. Well here is when everything went downhill, the lady was walking around the building with a duster just waving it around but not actually cleaning anything and the gentleman was sweeping the warehouse floors even tho I specifically asked them to mop them as they are concrete floors in a warehouse and extremely dirty. After over 3 hours of them being there they finally locked up the place and put my key in the mailbox. Next morning I come to the office and look around it literally looked like nothing changed and nothing was cleaned. The bathroom still had hair on the floor, the desks and computers had dust all over, the warehouse floor was dusty and dirty, the carpet still had spots where they missed when vacuuming and the mirror in the bathroom was still dirty. So Alberto calls me asking if he can come by to pick up his payment and I was more then happy to have him come by so I can show him what they missed. He totally agreed with me that the job was not done and they needed to come back for touch ups. I found that very noble of him as being the business owner he stood behind his work. He told me he would check his schedule and call me back to figure out a good time for them to come back. He called me a week later after I texted him a few times and finally set up an appointment with me. Well the day of the appointment I texted him a few hours before to confirm they will be coming as we needed to move boxes out the way to make it easier for them to clean and he confirmed and said they will be there for sure. What do you know they NEVER showed up. I waited for hours called him, texted him left voicemails and received no reply and no one showed up. It has been almost a month and I never heard from him again. I guess it was my mistake for paying him and trusting he would come back to finish a job he clearly agreed was not finished. This was a very bad experience and I would never expect someone that started off being very nice to do something like this. I will not being using their services ever again and would not recommend them. read more

We booked Patt's cleaning service through Amazon Home Services. We knew the pricing up front, which was fair for an initial cleaning. Alonso texted the night before the appt to let me know how many people were coming to clean and how long they would stay. 2 women came to clean our 3BR house and it SPARKLES! Our house had a ton of grime from kids and dust and cooking spatters all over the kitchen and they cleaned EVERYTHING. They even got our shower to shine after lots of time passing with San Jose hard water. Very happy with service. read more

Very happy with communication and service that I received. Alberto arrived a before his crew for the first cleaning to discuss specifics to ensure his crew addressed the areas where we wanted attention. The crew worked fast and did a very good job. read more

The service came out and did a deep cleaning of our very large (and somewhat neglected) home. They were on-time, went right to work and did a great job, now they are coming weekly to maintain it. Prices are very reasonable and the ladies who clean my house are cheerful and friendly. read more

So my wife found these cleaners on Yelp. The owner Alberto came by after calling them to negotiate a price. We specifically told him each and everything we needed cleaned. We respected his prices, didn't negotiate , didn't hassle. We wanted a good cleaning and we were willing to pay for it. They come on a Wednesday night. I watch them on my cameras literally wasting time that I'm paying $120 an hour for. I thought we'll as long as it's clean I am happy. We came in the next morning and it was a mess. Floors filthy, they just wet the floors and smeared the muddy dirt everywhere. All the appliances and dirty as they were before he arrived. I mean the windows that he windexed were so dirty and smeared you couldn't see out of them. This is the WORST COMPANY for cleaning . We then tell the owner Alberto when he comes to pick up his payment on the next day about how unsatisfied we were. He promised he would have them come in the following days to touch up everything they missed. My wife and I were stupid enough to believe he is honest and will come back after we pay him. It's been 2 weeks and he doesn't pick up, text or call back. Doesn't return my messages and hasn't made any effort to make amends for this awful cleaning that he ripped me off for. Very unprofessional, very poor work and way to expensive. Learn from our mistakes and and choose a different company ! read more