Raymond, a young employee, has a stinky attitude and is always very unpleasant and unfriendly…read moretoward me (why remains to be known). I told him to plz pump midgrade, and he proceeded to put in regular both times- The first time, he made the argument that midgrade only is regular and plus mixed- hence, he saw no need to heed my instructions that midgrade is what is good for my Toyota Forerunners engine. The second time he did this and chose not to listen to my fuel grade specification, we got into it, and the cops were called to dispute whether or not he took money from me over his stupid mistake. The cop went to the station and spoke with him, and it was clarified that due to his mistake of again not heeding my fuel grade specification- and switching over to plus partway through the transaction- the meter read 16.64 and did not reflect the 20 Dollar bill I had given him. Because I got upset over the situation, I am now apparently forbidden by him to return to that particular business. I will not rest until the manager knows about his rude and disrespectful behavior toward me, which he seems to only direct specifically at me, although this is hard to say for certain. I'm an Arcata local and have children, and I will personally make sure the manager - Roger or Earl or whoever manages that place knows what an asshole he is to certain customers. I see now in a few of the other reviews that it is actually common for them to treat paying customers like garbage.

Stopped here with low air in a tire, Douglas explained he wasn't authorized to fill them but showed…read moreme the whole process in great detail. Very friendly and knowledgable!

This is by far the most affordable gas in the area. Be ready to wait a bit because they get very…read morebusy and it was a little tight at times as I was driving a larger vehicle. If you have the time, this is the place to stop. We saw two other stations in the area charging over a dollar a gallon more. I'm sure it's just a great way to get people to come in to the casino but it definitely worked on me!

I had a nice service here plus the cashier guy with the glasses was nice :) the bathrooms are…read more... Bathrooms lol but they werent like horrible and they had some cool games and whatnot haha it was a cute convenience store.

Really good car wash and now offering interior detailing too. They did a great job with our…read moreinterior even with all the dog hair!

I had No Choice but to give 1 star or I Would have Left NONE!…read moreThe Workers are Great! (Even thoe they didnt get my van Fully Clean, they were Pleasent and Hardworking!) The Owner on the other hand, What A$$! He Needs to take A CUSTOMER SERVICE CLASS FOR SURE! HES RUDE AND UNPLEASANT! I Will Never Go Back!I Was Washing my Jeep and it came time to Vacume it out. There was a Cone in one of the stalls. I asked one of the workers if it was broken or could it be used. He Pleaseantly Offered to move it, i accepted and began to Vacume my jeep. All of A Sudden a Man Quickly Approached me and YELLED at me "EXCUSE ME, DID YOU MOVE MY CONE!" Really? Why Couldn't He Ask One Of His Worker's? He Was Right There And Actually Had To Pass Him to get to me. Why Charge at Me Like A Dog With Rabies, Loud and Foaming at the Mouth? I Put The Vacume Down AND Looked At Him In Disbelief And Said..."No, He Moved Your Cone"... He Said "OH, Cool". NOT Sorry, Or Excuse Me, Nothing. So My Time Vacuming Was Not Only Interupted On My Dime, But It Made Me Realize, What A Rude Guy I Am Supporting! NEVER AGAIN! ​

Tetraults was recommended to me for their great service…read more They did not disappoint. My car was truly embarrassingly filthy from camping parked under a tree that exuded something, not sap, and then driving through dust which adhered to it. Two guys did a prewash that was so thorough that the wash itself could have been only a rinse and dry. The whole thing as about $10 and the vacuum gave more than enough time for $1 in quarters.

This place was great!! I had gotten my rental super muddy and just needed a quick was. They did a…read moregreat job prescrubbing before the automatic washer and were very patient and friendly with me and my first time at this place and with a car I wasn't familiar with. Very easy location just of 101 at north end of Arcata.

I have never heard of a gas station that automatically charges a card $175 for gas BEFORE you pump…read more For those who don't have $175 on your card, don't go here your car will be declined and WILL freeze! Even though I had more than $175, my card was declined and was frozen. Was stuck at this gas station for over an hour trying to unfreeze my card JUST to get gas to get home. I would NEVER stop here again nor recommend the place. Ridiculous!

The great thing about this gas station is the fuel price when you pay cash. They give you a 20…read morecent per gallon discount. Their credit card price is about what you would pay anywhere in nearby Arcata or Eureka (which is expensive compared to the rest of the state due to the isolation of Humboldt County (the "Lost Coast")), but with the cash discount it makes it the place to purchase fuel in the Arcata Area (my son, who lives 4 miles away in Arcata, says it is worth the drive to fill his near empty fuel tank here). Since this is the gas station for the nearby casino, you will find slot machines inside the gas station.

Dont use the car wash where the guys pre-scrub your car. The last time I went there, he used a hard…read morewire brush on the body (not just the glass and rims) and put micro scratches and swirls all over my black truck. Essentially ruining the clearcloat. I didnt notice immediately that he was using a brush all over the car or I would have stopped him.

Instead of selling us tires we didn't need and keeping our good tires and charging us a disposal…read morefee, the manager was honest with us and now we are lifetime customers as long as we live anywhere close to Tetrault. Here's what happened: The local Ford dealership told us our tires were worn. 7/32 tread depth in the front and 6/32 in the rear. I ordered four new Cooper tires from Tetrault. My wife took our car to have the tires installed while i was at work. The manager comes out and asks my wife if we wanted them to put our old tires in our car to take home when they install the new tires as they hadn't installed them yet. My wife was puzzled so she called me and had me talk to the manager. He explained that our tires were like new and figured we were replacing them because they were Michelin CrossClimate2 Grand Touring All-Season Tires and he thought we wanted summer tires and then rotate them back to the Michelins next winter. I told him what the Ford dealership had told me and he said, no our tires are just like new. I asked if he minded if we didn't buy the new tires even though they had them shipped to the shop just for us and they were a special size. He said no problem. I had them balance and rotate our tires.

they don't take any major credit cards. no public bathroom, no snacks. this is completely uselessread more

Stopped in for some gas and a quick cold tea, very friendly people in the small town of Willow…read moreCreek , greeted me with a smile and " may I help you" , you can get all the standard convenience store stuff here, good place to stop in

Wow..all I can say is wow! Yesterday I was getting gas at Renner and noticed my front tire…read morepressure warning light was on. I am aware Renner has an air/water station however it does not have a pressure gauge on it. Air pressure is a safety issue when riding a motorcycle which I was. After gas i pulled in front of the bay doors and saw the mechanic looking at me. I asked if I could get a squirt of air. He told me to go ask the person in the officeand he walked away. I walked into the office and spoke to a woman who acting as if I was bothering her. She referred me to Renner's air pump. Both people at this business are extremely rude and can't be bothered. I guess I won't be bothering to ever give them my business. It's sad as you would think a small business would have a better attitude to bring customers. I guess they don't want future customers .

My initial rating (a few years' ago) was a 5 star- (things have obviously changed quite a bit since…read morethen). Emily used to very helpful, and the work done on my car was great. Now, Tracy is beyond rude (won't even answer the phone, or, after showing up at the counter, won't acknowledge my presence). One of the techs told me a few weeks ago, that I wasn't allowed to visit their business anymore. Granted, we're living in strange times (COVID, etc.), but this kind of behavior is not helpful or fair.