This is a two part story regarding the one star. Part one,…read morethey did a floor coating for our upper front deck that began to bubble immediately after it dried. They came back to "repair" but same thing happened again. I called multiple times to have them come back with the final communication being "let me do some research and get back to you on that." Guess who didn't call back? You guessed it. At that point I gave up and resolved to have a couple bubbles, not worth my time or effort. This was well over a year ago. Part two is the current issue. My next door neighbor (who is great) hires them to put a new roof on their home. My neighbor makes sure they clean up the debris that continues to fall in my yard as will do when one rips off an old roof and installs a new one, which they did. So far so good. Then I noticed they had damaged one of the screens to our back patio which would require replacing. I sent a pic to my neighbor and he contacted them right away as they also knocked one of our security cameras off on the same side. Of course the foreman was super apologetic and assured him they would repair. My neighbor then offered to pay for the camera and deduct it from his bill, to which the foreman said yes that works. As for the screen they would take care of that themselves. Guess who still has a ripped screen THREE WEEKS later. After multiple calls and being told, the screen is special order due to size but it's coming, oh he is on his way, oh he had an emergency, oh it's raining, oh he got caught up on another job as well as few other no shows I offered to call myself, which I did. I left a message for the foreman and then called the main office directly. Spoke to a lovely woman who assured me I'd get a call on Monday..she stated that it was the first she was hearing if it but it would definitely get taken care of...guess who didn't get a call? Guess what day it is, not Monday anymore. Guess who stopped answering my neighbors calls? If you guess Your Total Exterior Pros you would be spot on! I find this business to be severely lacking in integrity and follow through, it's too bad too because my neighbors roof does look great...we shall see. If you want a company that truly stands behind their work I would go elsewhere.

Great service and another quality roof provided by AJ and his team. We are repeat customers and we…read morehave always been satisfied with Your Exterior Pros! AJ is meticulous in his roof design and always makes sure his crew get it done right!

Our roof had just marked over 20 years old and was looking quite worn. My wife requested quotes…read morefrom 3 roofing companies who have worked in our area and were recommended by our neighbors. Dale Shoemaker is one of the owners and came to our house to evaluate. He went on our roof as well as into our attic to see if there was any major damage or possible issues due to hail or wind. While one of the people who quoted said there was wind damage, Dale was very honest and said some of the roofing tiles were extremely worn as shown by the amount of particles in the gutters. What I really liked about him is that he said "honestly you can probably get 1-2 more years on this roof without any issues". No hard closing. He offered us extended warranties and could start as soon as we received approval from our POA. His price was reasonable and in the ballpark of others. They take credit cards, but also charge an additional 3% for that service. Brody from RGR called my wife once we had an approval to set up the job. The first thing they did was deliver the materials to our home and drop it on a pallet. Once they started the job, there were between 8-10 workers onsite. In one day, they fully demoed the roof, repaired any damaged plywood, layed down the protective layer and started applying the roof. They were completely done in less than 1 and a half days. The second day, they finished and detailed some of the corners and overhang. They went around the yard with their large magnet to collect any loose nails. Our neighbors have commented on the speed and quality of the work.

The roof has not yet been installed. The presale process has been very positive: informative,…read moreeducational, and timely. This is not my first rodeo, and his answers to my questions were spot on. He and his son are tech-savvy, which helped me fully understand my situation and options. Also, he appeared to have more experience with some of my more esoteric requests. I'll update this review based on the actual installation, which is scheduled to be done next week. Which is a great response to 1st contact to the time of installation. (Less than 1 week. And my installation is not a simple one.)

Just enjoying the complements I'm getting on my new roof from people on my block. What a nice job…read morethey did... so glad I called them..

Tomorrow marks two months since I first contacted Ragsdale to repair a leaky roof. I was told…read moresomeone would come by "tomorrow" twice and "next week" once. That's three times an obligation was not met to repair my roof. My calls and voicemails were unanswered and not replied to and I was not kept up to date when the date mentioned did not work for them. I finally received a call (after submitting a complaint to BBB) telling me they would not be able to repair my roof because they're too busy. Meanwhile, my roof has been leaking two months without repair waiting for these guys. I would've preferred someone tell me two months ago that they were booked and wouldn't be able to repair my roof. That would've been acceptable and highly appreciated. Thanks for wasting my time, Ragsdale.

May River Roofing is a very professional roofing company. They added a new roof to our home and…read moreupgraded the shingles, we were not in the area at the time, but they sent us pictures of their progress. The office staff is exceptionally responsive and will always return calls or email inquiries. I highly recommend this roofing company. The quote was excellent and very fair.

If I could give zero stars, I would. We had our roof replaced and they seemed to do a great job. We…read morepaid extra for flashing - $500+. The first rain storm, water poured in around the chimney. It caused damage to the ceiling around the chimney. The sheetrock bubbled up and water was dripping down. Antonio came and got up on the roof and ran a hose and he could see the water pouring in. He sent someone to caulk around the chimney. It was understood that he would fix the interior damage. We waited to test with windy rainstorms to make sure the caulk worked. Roll the clock forward - we called a couple times to get the interior work done and finally got to speak with Antonio. He is insisting that the interior damage was always there - before he put the roof on. He is basically calling us liars. He also said that he does not fix interior damage. He only fixes the roof if there is something wrong. So if the flashing they installed did caused leaking and damage due to an error in their work, you are out of luck. We did probably wait too long before pushing the issue. I would understand if he said too much time had elapsed, but instead, he proceeded to argue with us that the damage was already inside before the roof and flashing job. Shame on him.

Greg Day Roofing replaced my roof and did a great job! You do have to pay cash when they're done!…read more I am old school too so I believe in paying cash when the job is done. They also replaced a metal roof on my back porch that was previously installed incorrectly! Did a beautiful job!!

We had Greg Day Roofing come out for a quote to replace our roof. I should have passed on having…read morethem out. Starting with the initial phone call, he wouldn't set a specific appointment and I felt his professionalism was lacking. Anyway, he called when he was in the area and asked to come out. He was my third estimate. So, I had seen what other roofers did as an inspection. No one else went up on the roof with a tape measure; very old school, and not desirable. This is the kicker: when we talked about financing he said he only takes cash! He's old definitely old school! I'm sorry to say if I hear the Southern accent in regards to a business transaction from here on I'll pass. He's not the first native Georgian to come to my home and say this. We're talking about a lot of money! The thinking is backward! No one with any sense does business this way!!!

We contacted BB Roofing to come to evaluate a leak in our roof. Someone came to look at it on 8/12…read moreand said they could repair it the following Monday or Tuesday and never showed. After contacting them twice again, they said they could do it on Saturday 8/30 and once again, never showed. After contacting them, yet again, they said it would be done by today, 9/4. They never showed again and in talking to Cassandra in their office, they would try to get out this Saturday but couldn't make any promises. Such inexcusable business practices. And they came so highly recommended.

William and team were super knowledgeable and helpful with every detail, definitely recommend.read more

I am so impressed with Bobby Myers and his team at JCB-Roofing. He came out, took a look at the…read morejob and had his men on site to make the repair within hours. The crew was professional and quickly assessed the necessary repairs and got the job done in under an hour. I am certain when I need any roofing repairs or replacement, Bobby will be the first one I call.

Bobby Myers is the real deal. Honest, trustworthy, reasonable and reliable. We had a small repair…read moreand called over 6 recommended handyman or roofers. Only one called back - JCB ROOFING. He booked an appointment, got his workers to fix it the same day AND blew off all the pine needles from our roof. Bobby also gave us a review of our roof (good for another 5-8 years), and some advice for care. From Bobby the owner, to his workers, all great guys. Highly recommend.

We had a major neighborhood fire in the historic district. Had to call a friend to get Seth to…read moreanswer our call even after we made an effort to help him by moving our car so he could do the re-roofing of our neighbors' properties (pretty ungrateful). After he arrived, he left a worker to deal with my husband (who did the work of determining where water was coming in); yes, you heard that right my husband did Seth's job. Here's what Seth said (I overheard it as I was inside but I couldn't believe my ears): Well, I can't be in two places at the same time! Wow! Color me unimpressed, Seth. Yes, we've met. And most people who've met me know me and usually remark: You're memorable. Seth, remember this: courtesy counts. We won't do you any more favors either; we've learned our lesson.

Had a leak on some rental property and Jeff and crew responded quickly. While making that repair,…read morehe noted that the roof was in need of replacing. The roof had a bit of age on it. I ended up hiring them to replace the roof and they did an excellent job. Replacing a roof is a bit like buying tires for your car...it's not something that you really want to do, but it is necessary maintenance! These folks got the job done quickly, and it looks beautiful. Price was very reasonable, and they offer financing as well.