I have been a customer for as long as they have been in Holbrook and today was my last day as their…read morecustomer. I went there today to exchange a refurbished tank I had purchased from them several months ago. The tank had a faulty on/off valve and I wanted to exchange it for another and while there purchase an additional tank. The gentleman at the counter said, "you bought it, I can't give you an exchange" After years as a customer his curt off the cuff remark floored me. If that's their customer service attitude, I'm done. If I could give them no stars I would gladly do that.

Had them come to clean my grill. $75/half hour. The first time the guy said it was done, I went out…read moreto look at it and he never did the bottom of the grates, said I'd have to burn it off, and the grease drawer was on the ground uncleaned. The second time he said he was done, he had done the bottom of the grates and put the drawer back in the grill. I had to take care of something, so I paid him, gave him a tip, and he left. I just checked (almost three hours later), and he never cleaned the drawer. Maybe he wiped it down, but it's filthy. And he never cleaned the sizzle station burner. The top of the grate is spotless, but the bottom is disgusting. I could wipe off the grease with a paper towel, so it's not like it was baked on. And the tub that the burner sits in is filled with grease. Now I have to take it apart and do his job but no one is going to pay me $150/hour to do it. Do not hire these people to clean your grill. They're counting on you not checking and just cooking right over last year's grease. I even told the guy who made the appointment that it usually takes me over four hours to clean it, and he said it would take them an hour. Yeah, when you don't clean, it can take as long or as short as you want it to.

Nice folks, super helpful, great prices Made me feel like my…read morebusiness was important. What local businesses should be !

CREEPY AND SHEISTY, DO NOT GO HERE…read more Likely the same company as Long Beach Propane. Charges $35 for a 20lb LP tank. Refused to quote prices over the phone before driving over there. After I filled up, Gary told me the price would vary each time I refilled based on market prices but then his larger colleague insisted that $35 was their starting and flat rate. There is also no store front, driveway, or price list; just a weird vacant area with a sad greenhouse and firewood. I should have known to drive away when I drove up but the place was conveniently located and I figured I would give it a try. I feel tricked and taken advantage of for being a woman and for being someone who didn't know better.

Got my propane here, quick and efficient service. Good price. Highly recommended, I will be back.read more

I called saturday evening, was quoted a good price for delivery of a quarter cord, and received the…read morewood the next morning. Very courteous service. I will definitely order from them the next time I need firewood!

looking for someplace close to exchange propane tank. I'm right in Levittown so this seemed…read moreconvenient. also, looking thru the pics, several signs showing propane at $23 and get a free wash. after the man came into the office he said propane was $32. I said I saw $23 but he said it went up. he rang me up, I paid, then he wrote on the back of the receipt $3 off car wash. I guess that promotion is gone also. I just looked at the receipt today: $27.99 + $2.41 tax = $30.40. I paid with $100 bill and received $68 in change. I guess they include gratuity like a restaurant would?! I will not be going back here any time soon.

I've gone here a many times to get my car washed. It was convenient for me when I used to live at…read moremy parents' place. I try to go early since there can be a line sometimes. Even if there is a line it does not take too long to move. The crew vacuums the car and prep it to go through the wash belt. There is a waiting area in the shop with a small restroom. After it comes out of the car wash, there are a few guys that wipe down the outside. Now using Yelp, it is good to know they have a yelp check in offer for ten percent off.

Small shop but loaded with everything you need. It's sometimes a challenge to find help on the…read morefloor but when they come around, they are helpful and willing.

This has been our hardware store of choice for several years now. A medium large store that always…read morehas what we came for. The staff are easy to find and helpful. Now they are on the way to our bank. It's all good.

Propane fill up is excellent!!!! I always come here for propane. Never disappoints. Employees are…read morealways helpful and are there for the customer.

Easy for propane, was fast and filled within 5 minutes. Also they were friendly inside.read more

Great customer service! Very happy with contract and…read morepricing! Great business! Wouldn't switch companies ever!

After 17 years of being a loyal Perillo Bros customer, I can honestly say that this was the most…read moredisappointing customer-service experience I have ever had with this company. For 17 years, I continued to do business with Perillo Bros despite their higher prices because I valued the relationship and believed loyalty meant something. This year, I decided not to renew my annual contract because I found another reputable company that could save me more than $1.40 per gallon. I always dealt with Rich, and unfortunately, his attitude changed dramatically once he learned I would not be renewing. I was down to approximately 1/4 tank and still had about two weeks remaining on my contract, so I called to request an oil delivery. At first, he agreed to deliver. However, after I honestly explained that I was reluctantly moving on to another company, I was told they would no longer deliver to me. I then called and asked to speak with a manager, Steve, because I was genuinely concerned about running out of oil. I explained that we have an elderly person living in our home and that having adequate heat was extremely important. His response was incredibly upsetting. Rather than showing any understanding or trying to work with a customer who had been with the company for 17 years, he repeatedly told me, "We are not going to deliver," and told me to call my new company. I reminded him that I was STILL under contract with Perillo Bros. Unfortunately, that did not seem to matter. After 17 years of loyalty, I never expected to be treated this way simply because I made the decision not to renew my contract. Customers should not have to fear being treated differently the moment they decide to take their business elsewhere. This experience has caused me an enormous amount of unnecessary stress, especially given the concern about keeping an elderly person in our home warm. I am extremely disappointed by the lack of empathy, professionalism, and customer service I experienced. Loyalty should mean something, and after 17 years, I expected much better. I would not recommend Perillo Bros based on my experience. In fact, I would not return to them even if they were the cheapest oil company in town. After 17 years, this is how they chose to treat a loyal customer. That says everything I need to know.