I've been a patient of The Doctor for almost a decade. The team are friendly and attentive. Their…read morespace is clean and spacious. Sam the approachable office manager is very helpful and efficient, he goes out of his way to assist even after clinic hours and answers my questions and concerns. Dr. Shay is sweet and competent! My doctor, Dr. Madrid is very patient and kind, she listened to all my concerns and understood my hesitations without judgement, and then presented the best options to take for the betterment of my health. If you are looking for a type of care that is sincere, supportive and efficient; The Doctor West Hollywood is the right place for you.

Ok first things first I came here in a vulnerable time when I needed STD screening and Pap smear…read more The doctor Shradha Patel had some of the worst bedside manner I've ever gotten. 0 personality, that's fine. But she continued to lecture me about cancer screenings using fear tactics ("I knew a 25 year old who died from breast cancer bc she wasn't doing daily exams"). Mind you, I'm here literally for a cancer screening - so why are you trying to freak me out?? Next, the management. When I left, I said "do I need to schedule my follow up?" And the lady at the desk said no, your doctor scheduled it. You'll get a confirmation in your email. Never got any correspondence so I assumed no news is good news and forgot about it. Then I get the most unprofessional, goofy ahh text threatening me with a $250 no show fee. I was still able to take my telehealth call even though nobody told me about it, which makes this even crazier. I still had my appointment. There are so many clinics and better offices to be taken care of in LA. Just steer clear of this sh*t show.

Very nice doctor, and nurse and employees were exceptionally nice. They spoke to me in English but…read morethe doctor is Russian and his employees speak Russian among themselves. I recommend them, more so if Russian because I needed to speak to doctor in plain language. As you can see from the photos I have uploaded there is nothing fancy about the office look and feel, but I didn't care. It is not even in my top ten of what makes for a good doctor. Appointment wait time is approximately 1 week, 2 weeks at most. I have seen a person walk in without an appointment, if it is urgent. While other doctors may say they are too booked and send you to hospital emergency room or Urgent Care, the staff graciously accommodated him. This puts me at ease, if you wake up sick or your child is sick they will not dump you on someone else. There were a couple of people waiting when I came in but was seen within 15 minutes. Another two people, different ones, when I left. My second time, 4 people were waiting. They don't seem to overbook and move fast. I hope non of us need a doctor, but if you are sick, worry that you may be sick or just going for the annual physical I highly recommend Dr. Shemer. Plus his staff were great, extremely friendly and professional.

The best Doctor ever!!!! Such a sincere, very caring…read moreDoctor. The only Doctor I have ever seen that absolutely cares.

A+ service I'm…read morereceiving care here to deal with menopause. Let me tell you something, the care I'm getting has made my life much better. I initially met with Dr Pegah. The two rx she prescribed ended up being the key things to help with all my symptoms. I'm sleeping much better which has been the biggest plus. Next, I met with Christina to try acupuncture as I'm experiencing chronic back pain. I've only been able to do one session as my insurance unfortunately doesn't cover the service here for some reason. My last visit was with Dr Shreya for a follow up. It feels so good to receive such great care. Most importantly, I feel heard. Big props to Jocelyn for having such light hands that despite me being scared of needles (she didn't know) - I barely felt it when that thing went in for my blood draw. Thank you Tia Care Team.

As a new non paying member I must say this place has been a very refreshing experience and approach…read moreto women's health care for the total person. I've gotten more instant accurate care and results from using this provider at the start of this year and it's been better than my 20 years at a facility that shall not be named here...

Dr DeFoto is the appropriate balance of personable and professional in the medical world. A depth…read moreof career knowledge in medicine. I have a great confidence in this doctor and highly recommend him.

Dr DeFoto is the best doctor I've had in my 70 years of life. He is always accessible and…read morecommunicative when I need him. Takes his time in appointments, listen to any issues I have, and provides the best guidance and referrals when needed. I would highly recommend him to anyone looking for a doctor they feel completely open and comfortable with. Also, making an appointment or getting a prescription refill is always very easy and his support staff are the best.

I was referred by Dr. Klapper to Dr. Kalpari for my pre-op tests and exam for clearance on my…read moreupcoming hip surgery. Dr. Kalpari is kind, knowledgeable, listened to me, and answered my numerous questions. It was obvious that I'm anxious about this surgery, and Dr. Kalpari said so many things that made me feel like I can do this:) He treated me with kindness even though he's probably heard the same questions for 30 years. (He's been doing pre-ops for Dr. Klapper that long!) Dr. Kalpari made me feel as if he was talking to a member of his family. I appreciate you, Dr. Kalpari, and I'm so happy that you will be taking care of me at Cedars after my surgery. Thank you!

I was looking forward to having a new general doc & unfortunately after 2 tries - I won't be back…read more The only exceptional person on the team is the phlebotomist who is an absolute sweetheart. The office has super thin walls so you hear everything in the rooms + the common corridor I was told that patients are to examine their own lab results and that the doctor does not review them unless specifically asked by patients or when the lab calls him for life threatening results The doc marked off and billed my insurance for every test besides the 1 test that was concerning and what I had actually come in for Dealing with the billing after each visit was just as unenthusiastic as the appointment itself When I questioned the invoice from the lab, I was told that I, as the patient need to tell the doctor what tests he needs to ask the lab for Unfortunately, In my experience with this office, It felt like all they want to do the bare minimum & just bill your insurance and they don't actually care about the actual patients :-/

Root Cause Resolution for the win! I enrolled in Parsley Health, hoping to manage chronic fatigue,…read morepoor immunity, and digestive problems, and wound up learning and treating so much more! After blood work and a specialty test, I learned that I was suffering from SIBO, and this was actually the root cause of most of my problems. I had had it so long that we learned it was leading to vitamin deficiencies. My doc put me on the right path the health and healing, and I haven't felt this ALIVE or healthy in YEARS! BONUS that you also get a health coach at Parsley! She helped me with some easy dinner ideas that my family loves and keeps gut health in check! Parsley is EVERYTHING you're not getting from traditional healthcare. Be patient, trust the process, and enjoy your new lease on longevity!

I enjoyed the health professionals okay, but my son had a different doctor each visit, which to me…read moremeans the doctors come and go easily. Which meant inconsistent care. Not to mention the Health Coach and the Doctor were often saying completely different things, so there is not congruent communication between these two parties. Also, this company makes NO effort to proactively communicate with you. Meaning, if you were to sign up for a year and not reach out to set up appointments, they would take your money and offer no refund or grace even though they rendered ZERO services. And it is NOT EASY to make those appointments. His doctors (because he has many) were sometimes booked out a month and a half or only available for tiny windows within a week. They refused to give us a refund after they auto-renewed our account after a year. When the doctor said it was our last appointment, I assumed we were done. However, they continued to bill us for 3 months before I noticed what was happening. I was told repeatedly that they have a strict no-refund policy. Even though they have made NO effort to contact us. No communication alerting us to this renewal. No attempts to schedule new appointments. I find this unethical. Unfair. If the services themselves were phenomenal, I would at least give 3 stars. But for mediocre, and often disjointed services, on top of their dishonorable business practices, I say JUST GO TO A LOCAL FUNCTIONAL MEDICAL DOCTOR NEAR YOU!

I went to see Dr. H. after the med spa near me closed due to Covid precautions. The office staff…read morewas really helpful and professional, and Dr. H. took time to explain everything. My lips have thinned in the last decade, so I've been getting Juvederm Volbella touch-ups now and again. I'm super conservative when it comes to fillers, and I let him know what I usually do and like, and he listened respectfully and carefully (which we should all be able to expect from our practitioners, but which doesn't always happen.) I was in and out in about 45 minutes, and my results are really good. p.s. The office was in a fun, busy area of West Hollywood, so while they have parking in the back, I wasn't able to access it because it was a busy Saturday, so leave yourself a little time to find a meter on the sidestreets.

Beautiful place, Very professional. Doctor is very knowledgeable, takes his time to explain and…read morerecommend the procedures. Highly recommended!

I highly recommend Dr. Shulman. He combines exceptional professional knowledge with genuine…read morecompassion and empathy. He takes the time to listen, carefully evaluates each situation, and thoughtfully selects the most appropriate treatment options. I especially appreciate the individualized, patient- and family-centered care he provides. He has treated my mother with kindness, respect, and professionalism, and we have always felt that she is in excellent hands. I would also like to recognize his assistant, Lena. She is professional, caring, and attentive, and she consistently goes above and beyond to make patients and their families feel comfortable and supported. Together, Dr. Shulman and Lena make an outstanding team, and I am truly grateful for the excellent care they provide.

Great ‍ Dr he speaks fluent Russian and is very good at his job. His waiting room is small but cozy…read moreand comfortable. Most importantly he is very friendly and knowledgeable in his profession. His care is 2nd to none. My grandma has received care from him for the last 30 years. Since 1995. Jk

Anna Lisa Kate…read more Are the best!! I love this doctor office and the staff is the number one reason why! They are very friendly, helpful kind and sweet! Their warm hearts will make you want to stay for ever! They accept all insurances. Give them A call today!

Better glad with Vlad -- you'll leave swell and well…read more Dr. Vlad is one of the last physicians who truly provides concierge-level care without the extra cost. He makes you feel like you're in a small town where everyone knows your name. He diagnosed issues others overlooked and treated them with precision and genuine care. His staff is just as remarkable--warm, organized, and deeply attentive. Calls are returned, follow-ups are handled seamlessly, and every interaction feels personal and respectful. The entire office operates with efficiency and heart, which is rare to find. They always fit me in. And even if his last name is a little hard to pronounce, the quality of care is worth the effort Nu-sin-o-vich

Dr. K has been my doctor for close to 3 decades. He's seen me get old and help me stay healthy…read more He's attentive and goes the extra mile to ensure we are well cared for. Marney is the second half of an amazing team and I am grateful they are always there when I need them.

Dr. Kawashiri has been my Dr. for over 30 plus years. You…read morewill be hard pressed to find anyone like him. He is the best. He works diligently all hours of the day to give you comprehensive up to date care. He truly cares about all of his patients. Kay L.