This team is incredibly efficient. There are many tests that need to be performed on my eyes before…read moreI see Dr Wang, and they breeze through these with minimal wait time. All of my info is available for Dr Wang to view as he works through my exam. Luckily my issues are holding steady. I think he enjoys giving me the good news. I'm so happy with Doctor and team!

referred here to Dr bansal by my optometrist fascinating…read moreexperience lol checked in & filled in some papers, then sat down in lobby one super nice girl brought me into a room & checked my eye pressure & dilated me lol she was super cool & also the only person I could actually see bc I still had my contacts on for most of this part got sent back to lobby then waited a bit for another girl to come get me & she didn't respond to my attempts at small talk & my nervous jokes it was weird lol I felt vawkward; anyways she scanned me on one machine in a lil room w blue lights, then walked me to another room with a giant machine - whatever that machine was it was really uncomfortable bc she had to shove my head into the thing and then hold my eyelids open bc it was blindingly bright and I kept blinking bc my eyes were either drying out or just being assaulted w hella bright lights got sent back to lobby again & then called in by a third girl who smelled very intense like top ramen LOL she seemed nice enough tho could barely see Dr bansal when he came in but he basically leaned my chair back & looked at my eyes for like two mins then at my scans, then basically told me I was fine & to come back in 1-2yrs; he kept asking me if I had more questions like it was an interview & I was supposed to come prepared w questions so that was weird lol; I asked if there was anything I need to watch out for, or activities to avoid doing, but he said I can live as normal - which I found interesting bc my optometrist told me explicitly to not go running on hard ground w my dogs bc it would put my retina in danger & that's why she referred me to Dr bansal for a more in depth checkup so it was weird that he had way less concerns idk? also I asked for a copy of the report & scans & he said he would send it at night after his clinic hours but he never did; I called two days later & asked & the girl that picked up the phone was super nice & said she would get him to sign it when he had time & then mail me the results lol was told that the whole appt would take 2.5hr bc I was new but I was in & out within 30min so idk what happened there tip: the suites don't go in logical order lol they're literally right in front of the parking lot

Wait time for over 2 hours for an appointment that last for only 10-20 minutes. It's disappointing,…read morethey are booking to many appts but not enough coverage. They need to work on improving the overall wait time.

AMR DESSOUKI Be alerted of this person's volatile behavior…read more Another alarming concern is his cleanliness, using dirty medical equipment. There are many elderly patients who endure many hardships and to have this man treat the elderly in this manner is unacceptable and heart wrenching to realize bad doctors are really out there! Hopefully one day he will be removed from practicing medicine and he realizes his mind set needs to be reevaluated and utilized in an environment that doesn't involve seeing patients (no pun intended but indeed very fitting) to ensure no one else has to endure the potential infectious illnesses that he may cause as well as his baffling disturbing behavior. Unfortunately he is the reason people fear going to a doctor. Never until now have I seen and felt an intense toxic environment at a place where it SHOULD BE safe and helpful. One bad apple can certainly spoil the entire establishment! All the other doctors should really stop, look, listen and pay extra attention to the way their business is being run starting at the front desk (no complaints there, but observed unhappy workers, over scheduled patients leaving upset) Hope this review helps others and if you witness something even if didn't happen directly to you, please help by reporting/sharing it.

AMR DESSOUKI Be alerted of this person's volatile behavior…read more Another alarming concern is his cleanliness, using dirty medical equipment. There are many elderly patients who endure many hardships and to have this man treat the elderly in this manner is unacceptable and heart wrenching to realize bad doctors are really out there! Hopefully one day he will be removed from practicing medicine and he realizes his mind set needs to be reevaluated and utilized in an environment that doesn't involve seeing patients (no pun intended but indeed very fitting) to ensure no one else has to endure the potential infectious illnesses that he may cause as well as his baffling disturbing behavior. Unfortunately he is the reason people fear going to a doctor. Never until now have I seen and felt an intense toxic environment at a place where it SHOULD BE safe and helpful. One bad apple can certainly spoil the entire establishment! All the other doctors should really stop, look, listen and pay extra attention to the way their business is being run starting at the front desk (no complaints there, but observed unhappy workers, over scheduled patients leaving upset) Hope this review helps others and if you witness something even if didn't happen directly to you, please help by reporting/sharing it.

Dr Dessouki has been kind & taken good care of me & my vision . I would re ommendchim to anyone…read morewho needs help or surgery

Doctor Clement Chow has recently treated me for Retinal Detachment, so I have a fair bit of recent…read moreexperiences. Let me start off by saying, that Doctor Chow is very nice, easy going, and he is extremely competent in this abilities. He has the latest technology, he has multiple offices, and all of my interactions with him have been very positive. He is very firmly in command in the operating room, I was always extremely comfortable with his technical abilities, attention to detail, and professionalism. He is hands down, a great Doctor, and fantastic at what he does. I would imagine he was at the top of his class(s), I would bet money on that. I always felt comfortable with Dr Chow right from the beginning, and that feeling was only reinforced stronger with each visit. His office staff are nothing but the best, very professional, kind, attentive and everyone I met and interacted with was always great! I highly recommend Dr. Clement Chow, and the Retinal Diagnostic Center!

I had my appointment with Dr. Chow last week and had a very pleasant experience. He was helpful and…read moreunderstanding as to my needs for my eyes and I would recommend him to anyone. Also, the staff was friendly and would recommend the facility as well.

This is the Mountain View office if the NCRVA ( Northern California Retina Vitreous Associates ) …read more It has other locations in East San Jose , San Mateo and Monterey . There are 7 specialists on site . The location is right next to El Camino Real Hospital in a separate medical building . There are some handicapped parking right by the front entrance and a parking garage as well . The office is clean and organized. I love all the movement sensors doors that open on its own. Touch free for the office door and restroom door . My family member is here to see Dr . Louie Chang for a post surgery evaluation. Everything was fine . Dr . Chiang is very professional and knowledgeable. We are happy that we could get the emergency laster surgery scheduled the same day when the eye doctor discovered a tear . The staffs are cheerful and helpful. The waiting room has a flat screen TV that shows educational short video . Like the pop diabetics quizzes, the images of your retina and how the retina is affected and becomes different type of eye medical conditions. Love the design of this office and the medical building . It is bright, clean and has a good ambience. NVRVA was establish since 1983 . All the specialized graduated from elite medical schools and finished fellowships with awards . Highly recommended.

Just be prepared to take out 3 hours of your day if you have an appointment, maybe more. Just for…read morereference, the appointment is in 545. I've been here 3 times now and had to leave before the appointment was finished because we were here from 1:30pm-4:30pm. I think they overbook patients. I think the doctor is a nice guy as well as the staff but the wait time is way too long. Their whole system should be rearranged. Because we have way too many patients in at once and multiple times I've heard patients complain about the wait time. It's ridiculous and extremely frustrating.

Dr. Shah was amazing as always, very friendly and attentive. The receptionist, Arianna, is always…read moreso sweet and works efficiently when scheduling me for my follow up appointments. Definitely clean and organized office! 10/10 I would recommend to anyone who needs a wonderful and caring Opthamology Specialist.

- Facility - The Facility located on S Park Victoria, Milpitas is spacious and has plenty of rooms…read morewhich are spacious and each room is well equipped with latest gadgets, equipment, and devices. The equipment are kept sterilized and clean. - Dr. Sanket gave a brief introduction about himself and his move from LA. He did a though examination of the eye and pointed out the issues and treatment plan. Sent write up about the treatment via email for study and follow up questions. He asks for any issues and/or questions I have before getting me on the treatment for the day. Gave details of what to expect post treatment and reiterated several times to call the office in case of any discomfort or unusual/weird observation. Felt comfortable to talk about myself and any other concern I had. He was always ready to lend his ear to whatever I had to say about my current situation or issues.. I highly recommend him and his facility. My experience was awesome. I enrolled my family too after my experience. My son goes there now and my daughter and wife will follow soon

First visit the doctor lied to me about the diagnosis. The second doctor "panned" me after 1.40…read morehours. They "refused" to see me because they were too busy! Really!!!

If I could give a negative rating, I would. Front office, nurse, and billing office are not…read morethorough with whether the work is covered by my insurance. I got Dr Chen's phone number and office location from my insurance website indicating he is within network. Went for the appointment and the front office took a copy of my insurance card, then ask for a co-payment upfront. This indicated to me that the appointment was covered by my insurance. When it came to scheduling for surgery, the nurse did not bother to check whether the medical providers and procedures were covered by my insurance, nor tell me if the cost will or won't be covered by my insurance. I canceled my surgery one day before the procedure. Then came the billing for the office visit. I provided the billing office with what I pulled off of my insurance website, which is using the NPI of Dr Chen. But they insisted on using Retinal Diagnostics NPI, which is not in my insurance network. What a mess! If their medical providers are going to use their phone and address, you'd think that Retinal Diagnostics will coordinate with their physicians to make sure any services provided by their providers at their site would be listed in insurance website. Don't use this center. They DO NOT CARE if their services are covered in your insurance plan! The staff at the institution I finally had my surgery performed were diligent in checking first with my insurance plan before they book the procedure. Not Retinal Diagnostics.

Saw a dr there for a torn retina in left eye. At followup visit the medical assistant showed me to…read morethe room, told me they were testing only my left eye, I did the reading of the letters on the wall with left eye, then she said she was putting numbing drops in my left eye, then went to right eye and put a drop in my right eye. I asked her why was she putting drops in my right eye when we're only examining my left eye. She said we're doing both eyes (only left eye was dilated at first visit). My right eye quickly became blurry. Long story short, she is incompetent and should not be working in the medical field. She put a numbing drop in my left eye, a dilating drop in my right eye (which wasn't supposed to be dilated) and told me the dilating drop in my right eye was a numbing drop. She didn't put dilating drops in my left eye which needed them. She had no clue what she was doing. She didn't even apologize, just said indifferently "It was a mistake."(Numbing drops are used first to prevent the dilating drops from potentially stinging.) It was very scary. If they hire someone with her incompetency how do I know all the medical assistants aren't just like her and equally incompetent? The doctors are SPECIALISTS and this is the type of incompetency I had to deal with. I will find another retina specialist who has competent staff.

Bianca is mahvelllous ! Ryan is great ! Receptionist is…read moreterrific ! Wonderful experience !

Dr. Narain and Kyrie are some of the nicest people. I've been here 3 w times going on my 3rd and…read moreeach time, they have taken their time and thoroughly explained what is going on. Anywho, he really cares and spends time to make sure you understand what's going on. Thanks team! Appreciate your help!

First of all, this review is overdue and cannot thank Dr. Narain and his staffs enough! He…read moreliterally saved my husband's eye when we tried other opthalmologists in the Bay area. He had so much compassion and professionalism; thoroughly examined my husband's eye, and made availability to perform an emergency surgery the evening of his appointment. Every follow up appointments were always so smooth and attentive. Seriously love, love Dr. Narain for his patience, professionalism, friendliness, along with his staffs! Can't recommend Dr. Narain enough!

Dr. Barsoumian is the best ophthalmologist I've seen. I had three issues that the ER doctors didn't…read morenotice and sent me home. Dr. Barsoumian figured out the issues and called my MD doctor, we had a conference call and they decided I needed to be checked into the hospital. If it wasn't for him and Dr. Elizabeth Mc Craven, I would've lost sight in my right eye and fired died from an infection that the ER doctors missed. I'm so grateful that his assistant, Amy, took me seriously over the phone. She realized I had a dire emergency and squeezed me into the schedule right before the doctor's lunch break. I'm so grateful for her. She's super friendly and always multitasking. She's multitalented too. I'm happy I was referred to this office. Come here, you're in great hands.

My experience with Dr. Barsoumian was terrible. Most of his recent reviews are one stars and I…read moreshould have read them before I went to him. I agree with the other reviews that he gets things wrong and his knowledge about eyecare is incorrect or at least out of date. I got a second opinion from another optometrist confirming that he got it wrong and my sty was eventually fixed by the new doctor.