Letter I will not send to my pediatrician's office:…read more Kind Sirs & Madams, I would like to start by saying that we love your pediatricians & nurses--they have taken great care of us when my children have caught every bug, fallen numerous times, had stitches replaced the day after they were removed, or had questions regarding what to do about the Princeton University meningitis outbreak. That said, sometimes the desk staff needs better bedside manners. If you tell me to wait 20 minutes, and it's 45 minutes later with no ETA, I may be irritated not because I have 2 small children, but because you have made me wait longer and longer. I honestly don't care that you raised 4 children and have assured me that "I'll get through it" like you did, as I'm actually enjoying watching my own children grow and don't need to get through it like they're dirty dishes or laundry, but here's the point--YOU have made me wait, gave me an inaccurate amount of time to wait, then decided that I must have brats I have "to deal with" that are irritating me, not that you have, again, misinformed me while I'm still waiting. On that note, if I said I called yesterday and the nurse told us to stop in if the diarrhea persisted, please don't ask me THREE times whether I have an appointment. I was told to stop in if the poop was mucousy, which it is. Again, no, I don't have an appointment and will be happy to make an appointment even though that is not what the nurse told us to do yesterday. I now understand that the nurse should have given us an appointment instead of telling us to stop in first thing in the morning, thanks for repeating that over and over again because I must be deaf and dumb. To add insult to injury, if you tell me that you're going to tell the assistant that I am in the waiting room with my sick child and might get in sooner, please actually do that. When I ask, 45 minutes later and 15 minutes after my official appointment time I was blessed to get this morning, please try to be a little discreet when you finally call to find out that the normal assistant is not in and the current assistant had no idea I had already been there for 45 minutes because, well, you never called the assistant in the first place, now did you? Yes, I could hear both sides of the conversation, which made it more than obvious that it is standard practice in this office to have patients waiting well past their scheduled appointment time. One more thing--you told me another 10 minutes. So I went for a walk around the mall. I was back in under 7 minutes. Then you scolded me because, apparently, the assistant called my name sometime while I was out for a walk. Again, I followed your time estimate, which happened to be wrong, yet I'm the one at fault? I do understand that doctors are busy people. So are the rest of us. I actually had to call someone today to pick up my daughter from school because I would have been 15 minutes late. If I'm late 15 minutes at your office, I'm scolded and told that my appointment may be cancelled before receiving a letter that not only might it be cancelled, but I could be charged for the late appointment. I can try to call to say I'm going to be late, but then I'm on hold for 45 minutes, so it's actually faster for me to walk to your office carrying my child while on hold to let you know I will be a few minutes late. That said, I have never actually seen a doctor within 15 minutes of my appointment time, even when it's the first appointment of the day and the waiting room is empty. Kind regards, Your losing patience patients

Can't believe that after 18 years they are just the same. The billing office is still a nightmare?…read moreReceptionists are still rude? Unbelievable!

I love the fact that Dr. Altshuler takes the time to speak with my children about what is going on…read morewith them. She helps them understand the treatment that they need. I am so happy that I can get an emergency appointment with either herself or her partner pediatrician. She truly knowledgeable and a very caring physician. Office staff seem to fall in love with each and every child that is seen at the office. They go above and beyond to make my children and myself comfortable. You guys are the best!!!!!

This is a team of the first rate doctors with advanced knowledge of medicine…read more They have an ability to identify problems, to explain them in simple terms and to outline clearly the steps to be taken. They are also very helpful with the referrals to the right specialists. All in all - a great place.

Dr Zelinsky has been my children's pediatrician for over 14 years. She is a wonderful doctor who…read moretakes time to listen to and get to know the children and families she serves. Dr Zelinsky is very knowledgeable and extremely thorough. She is also great at putting your child at ease no matter what the issue. I highly recommend her and the fabulous nurses and support staff at Princeton Windsor Pediatrics.

What happened to the Hippocratic oath?! Since when the doctors became vaccine pushes?! They kick…read moreyou out of their office & refuse to care for your kids because as a parent you decided to not vaccinate due to many health reasons... The front desk told me they are vaccine pro practice and won't even give ma an appointment! Shame on you!

Great group of pediatricians!!!! The staff is excellent, really friendly and Doctor Naddelman is…read moreoutstanding. He is patient with new parents who have many questions.

Charles and Lisa have been my children's pediatricians since they were babies, and we have always…read moreloved their sincere attention to every last need. They are caring and gentle and their entire staff is phenomenal. We never hesitate to recommend them to everyone.

Yes, as mentioned by the doctor,they have an excellent work flow process that they follow where the…read morenurses take the tests PRIOR to doctors checking on patients so either insurance pay it if they are covered or if not then on you as they are extremely busy staff and don't have enough time to check whether it's gonna go through or fall back with a heavy bill on patient. Again the main point is a big miss by them , Its not about why getting tested ,ITS ABOUT NURSES DOING IT BEFORE THE PATIENT IS GETTING CHECKED OUT BY DOCTORS. Doctors should be guiding the nurses what all tests should be performed AFTER EXAMING the patient, then it's understood if the tests are done.

Pleasant staff, newly renovated office and rooms. Nurses and doctors are all attentive to my kids…read morebut my only concern is that when I bring my kids in for a sick appointment the doctor will only address what we came in for. If I ask a question about something else I've been told very vague info, nothing helpful and end up having to call or bring my kids back in.

l've never felt more out of place at a practice, I brought my newborn son to this practice for his…read morephysical we were a few minutes late due to traffic, after calling multiple times to advise that I was going to be a few minutes late no one picked up the phone when I get to the office the lady in the front said there was no availability. We spoke to the manager at the office, and she even mentioned that doctor boddi didn't even want to see my son. However, when another lady came late the same time as I did they accepted her and not me. Discrimination & Favoritism at its best. Never stepping foot here again and you shouldn't either. I've never been more disappointed

I had a great experience while I lived in New Jersey and took my son in for visits. The worst…read moreexperience ever has been dealing with trying obtain my son's medical records after we moved out of state. I made a payment in September for my son's extended records to be mailed to me and didn't receive them. I called multiple times a week for weeks to get ahold of them. Not once has anyone ever picked up my call on the medical record line. Instead I have to go through the sick appointment line to get ahold of anyone. I told them my son's 2 year appointment would be at the end of October which gave them almost 2 months to mail me his records/vaccines. Still I got nothing and over the phone they continued to say we will mail them. I spoke to someone a week before his 2 year appointment and they said we will mail it out today but we will also fax the vaccine information by the end of the day so the new office has it. The morning of the appointment my son's new office calls to tell me they never received anything. Again Healthy Kids says we will fax partial records and mail the full records and it's now December and neither myself nor my child's new office has any health records. Today's phone call the lady on the other line tried to tell me it'll cost me another $10 to mail the records when I've already made the payment in September!!! This is the worst experience ever.

Their front desk people are very rude. Have been going to them for quite some time but during my…read morerecent visit over the weekend they insisted on checking the status of my insurance and when they could not reach out to company b'cos of weekend then they forced me to pay the full service fee or told me to cancel the appointment. This was not a new insurance either. Never expected wasting my time for this kind of non issue during my busy work day in the following week.

I had a very disappointing experience with Dr. Baradhi regarding my baby's care. During one visit,…read moremy baby was supposed to receive a vaccine that required the medication to be properly mixed with sterile water before being administered. Instead, it appeared that the sterile water was injected separately without properly mixing it with the actual vaccine dose. As a parent, this was very concerning and made me question the safety and attention given during the appointment. On top of that, she misdiagnosed my baby with ringworm and told me to apply clotrimazole cream. After using it, my baby's skin became much worse and looked burned. I ended up taking him to the hospital, where we were told he actually had Nummular Eczema, not ringworm. I understand mistakes can happen, but when it comes to babies, proper diagnosis and treatment are extremely important. I hope this review encourages more caution and attention for future patients. (Definitely changing pcp!!)

Their Apponitmemt system is terrible. I have been 3 time to…read moremake an appointment. Melissa, Tracy are not good job to help patient's appointment.

Wonderful office!! I was seen at Children First Medical Care for over 18 years and I never had a…read morecomplaint. The staff is incredibly helpful and kind and made sure that all of our needs were met. The office is clean, organized, and there is free on-site parking. Most importantly, there is bilingual (spanish and english) staff available making any visit stress-free. Oficina maravillosa !! Fui atendida en Children First Medical Care por más de 18 años y nunca tuve una queja. El personal es increíblemente servicial y amable y se aseguran de que todas nuestras necesidades fueran satisfechas. La oficina está limpia, organizada, y hay estacionamiento gratuito en el lugar. Lo más importante es que hay personal bilingüe (español e inglés) disponible para que cualquier visita sea sin estrés.

No-nonsense, straight-shooting doctor who spends the time to treat my twins with compassion and…read morecommon sense.

PM Pediatrics is our kids urgent care of choice. They even request it by name. We have been to…read moreothers but the care is never as good. We have come for pneumonia, flu, and now a fracture in the ankle. Ellie at the front desk is as quick and efficient as the technology allows for. The doctors are in a rotation so you see the same faces.

We checked in online as there wasn't anyone at the front desk at 10:20. (They close at 11). The…read morereceptionist came out from the back - we were sent away, the receptionist said they were too busy. My daughter was in terrible pain and the girl told us to come back tomorrow. They open at 11 AM. So disappointing to travel, checkin and be turned away.