We were in a real bind. The pest control company that we had been using for about 17 years had gone…read moreAWOL. We called 5 times in 3 weeks, without a return call or sending someone out. We texted, we sent e-mails. Nothing. It was not easy to hire a new company after all that time, but someone we know, who is very picky, said this company was the best. We called at about 10:30 and had someone at the house by 4:30. The technician was friendly, knowledgeable and spent an hour going over our house inside and out. Within 24 hours we saw a big improvement of a problem our other company was working on for about 6 months. We did not take changing companies lightly. But we had to do what we had to do. Two small things to take note. 1.What they use is safe for pets and humans but both my husband and one of my dogs did have a slight reaction to the treatment. 2. They are not cheap. But I guess you get what you paid form Glad we made the switch. Plan on staying with them for a very long time.

The company was very good to respond and get me a quote, but there proposal came up a little bit…read morehigh.

I have a great service technician (Darryl) so it's too bad that he is located at a site that is so…read morepoorly managed. Under the leadership of Reginald Scurry, administration is sarcastic, inattentive to customer needs, poorly managed in scheduling and, in general, needing a change in operations leadership. It's no wonder that turnover at this location is so high right now. And NEVER bring a problem to their attention because they prefer to cancel you than to try to resolve any customer issues. There are a host of contractors available in PSL at much better pricing and value so caveat emptor!

Just started using them and. Have to say I'm very happy with their service and employees.read more

I have used their service for several years now and the quality of their service keeps going…read morefurther and further downhill. They have change from giving a two hour window of time to a 3 hour window of time for an appointment but still consistently arrive after the latter time. Last appointment appointment they were supposed to be here between 11am and 2 pm and finally showed up at 4:30. The appointment before that they were over an hour late. Today they were supposed to be here before 11 o'clock and after I called (10:45) they told me they are running behind and are unable to give me an estimate as to what time they will arrive. This is totally unacceptable. Maybe others have nothing to do and can you get the stick around for them to show up whenever they feel like it.

Excellent customer service and super fast response. The technicians are very knowledgable and…read morethorough. The only issue I have with the company is the silly cruise line uniform they make them wear! I mean the guys are crawling around, spraying chemicals, getting dirty, etc. and the company puts them in a white long sleeved button down with lapels! Seriously? This is South Florida for gosh sakes. How about a nice cotton Polo with their names stitched on the right and the company logo on the left?? Make your employees happy and you will see the return in customer satisfaction.

They sprayed chemicals on my moms windows and left spots on them all an the ants are still in her…read morehouse.

I've been a Travis customer for almost five years. We originally had a problem with roaches that…read moregot into our clothes boxes when they were stored for a few weeks before our house was ready to move into. The previous pest company was expensive and ineffective, but Travis came in and that was the end of them for us. We later noted ants in the kitchen area and Travis responded with a treatment plan that has kept them at bay ever since. Obviously, pest management is not a once and done deal. With regular service calls scheduled for the outside of the house, the Travis technician keeps them out. The past few days, after large amounts of heavy rain, we started noticing a few acrobat ants in in kitchen and foyer and bathroom. One call to Travis and our technician Will (who regularly services our house) was at the door IN LESS THAN 30 MINUTES ready to get them out. He completed the assessment and treatment quickly on the inside and resprayed the outside of the house, as well. I am very pleased with their service and their commitment to serving the customer. You can tell this is a family run company that takes pride in their work! It has made living in Florida quite comfortable. Thank you Travis!

The website says they're open on weekends, but that's a lie. Had an emergency on a Saturday so I…read morecalled and texted the service tech, and when he didn't respond, I called the office. No response there, either. Monday morning the owner called and berated me for calling and texting them over the weekend. Make sure you tell your pests to come during regular work hours - otherwise, you're on your own.

These guys were fast and reliable. Very knowledgeable. They did our house in Tradition.read more

Once again, Taylor to the rescue !!! You can literally count on them for all your pest control…read moreneeds!!

20 years and they've never disappointed! Always come right out if I have a problem. Very reasonably…read morepriced and honest about what's going on and what they can do about it. Love these guys.

Very professional and thorough! Highly recommend. Matthew provided us with excellent guidance on…read morehow to take care of our pests!

We have had a great experience with Native Pest Management. They are dependable and we have no…read moreissues since using them. Michael has done a great job and explains what he is doing and anything we need to be aware of. We appreciate the friendly and great service from their team.

There is a reason why Rats to Bats have all five star ratings across the board. I found out I had a…read morerat infestation in my attic and called them late at night. I got the answering machine and left a message. They returned my call the very next morning and within an hour after talking with them in the phone, they were right at my doorstep. The inspection was thorough and everything was explained to me of what had to be done. By the end of the process, 10 days to be exact, my problem was completely solved!!!! I can't thank them enough for what they did for me and my family. I highly recommend them and I would use them again without a second thought.

I used them initially and they were good but extremely expensive to install the reflectors around…read morethe base of roof of my house. After that Taylor specifically asked me to write a review for him which I did, than things proceeded to go in the wrong direction, hence writing this review. Since that has happened there has been issues with 3 reflectors detaching in a short amount of time. He came by do reinstall 1, but not the other 2 and now Taylor wants to charge $200 to reinstall them blaming the hurricanes on bringing them down (which was not the case). That is obviously not the way to handle customers and quite upsetting given the amount of money I paid. Be careful!

I had a small termite issue on a wood shelf that was recently installed, and reached out to DSI…read morePest Control. The owner, Joe, came out the same day to take a look, which already set a great first impression. What stood out most was his honesty. He walked me through all my options and even explained what he would do if he were in my situation. Since the infestation was small and isolated to just the shelf, he didn't try to upsell anything unnecessary. Instead, he texted me the exact product he uses and offered to help me apply it--free of charge--if I needed it. That level of transparency and willingness to help is rare. Joe is clearly knowledgeable, trustworthy, and genuinely cares about doing right by his customers. Highly recommend.

This is a awesome pest control company. They do my fumigation, and pest control the employees and…read moreoffice are awesome people. They will go above and beyond for you. I would recommend them to anybody?