This is a follow-up post for the table we purchased from Room Concepts. The table was scheduled to…read morebe completed in August but happily Room Concepts called on July 21 to let us know the table was ready and they delivered it today. The size we requested was perfect. The stain finish was amazing and the quality of the wood, hardware and finishing was everything RC promised it would be. The 2 delivery men were great and they showed our daughter how to operate the table which is so easy one person can open the table and add the extension with ease. Here are the photos from today. If you're looking for custom quality at a reasonable price backed up by great customer service, please give this local family run store an opportunity to earn your business! You won't regret it!!

Friendly, professional staff is always very helpful. Huge selection of quality offerings and…read moreexcellent after-sale service. We are repeat customers, have referred Room Concepts to family and friends, and we're currently planning additional purchases. Yes, they're that good!

We are so impressed with the selection and service at this furniture store. Big shout out to our…read moreamazing sales consultant, Kim! She is extremely professional and worked so hard for us! She toured us all around the expansive showroom, going up and down the stairs multiple times to check prices, and measurements, etc. Sadly, the headboard we loved can't fit up our staircase, but we will be back soon to select something else instead. The place is marvelous! Beauty at every turn.

Way overpriced. The average middle-class working person can't afford to shop there. I was shopping…read morefor a curio display cabinet and didn't find anything for less than $2000. That is ridiculous in today's economy. Value City Furniture, here I come!

We just got our glass tables delivered from Levin Furniture Wexford. We love our tables! The…read moredelivery guys were very quick and efficient! They took away the garbage/boxes and plastic wrap which was great! We just had to clean up a little bit of styrofoam little pieces and windex the tops and underneath of the glass. I do have to be honest with the ordering process and wait time. We ordered these tables in November 2025 and the delivery time and date kept getting pushed back and back even though we were told we would get them quickly when we purchased them in the Wexford store. Our salesperson was really nice and it wasn't her fault. They get some of it from the warehouse in another town where the shipments arrive at. So between when we ordered them and when we got the tables today, has been over 2 months. Just know that you might have a bigger wait time for your order.

We met Neva while shopping for a new couch. She was awesome with listening to our preferences/size…read moreconstraints and offering suggestions that met our needs. She worked until close of the store but provided us her number to reach her if we had any question's. Anytime I sent her a message she always responded or followed up with me. We decided on ordering a couch but she was not working and another worker assisted us. It was a special order that took two months to come in, when it was delivered I immediately knew it was wrong. I messaged Neva, she reviewed the order and saw the one piece was ordered incorrectly. She reviewed with a manager and had it reordered correctly. She was a pleasure to work with. I would recommend her for any furniture needs, she was amazing and always responds when you contact her.

My husband and I have purchased a few items from Arhaus over the past few weeks. I'm writing a…read morereview because of customer service as I haven't received our pieces yet--but I know they will be beautiful. Each time we have gone in, we had specific pieces in mind and ultimately purchased the items on that day. That being said, we struggled to get help from consultants. The first time, the store was busier and we were fine with that. But the second time, we had asked for help with looking at rugs and fabric for a piece we we were purchasing. The saleswoman was very short with us and really didn't offer to show us items or give any information. I'm not sure if she was busy, but we were one of the only people in the store. I don't want to assume intentions, but my husband and I look quite young, so maybe we weren't seen as serious customers (even though we were adding on to a previous purchase). I hate writing negative reviews, and really only came to say that the store manager, Michael really made up for the experience and he is why I'm ultimately writing a positive review and actually purchased multiple items. Michael saw us looking at the rugs we had previously inquired about with another consultant. He went to check if there were more in stock, and helped us make a decision on which to purchase. He also revisited the fabric with us and helped us by bringing it into different lighting so we could get a better sense of the colors. He gave good insight on ways we could style the bed frame given the color of the fabric. He was also super personable and remembered us from a previous visit. He made the experience enjoyable when we otherwise kind of felt like a nuisance. I just wanted to give him a shout out and to say thank you! We are really excited for the pieces to arrive!

They have the most horrible customer service with a hint of racism. If you don't belong to a…read moreparticular race, they won't greet or help you when you enter their Wexford store unless you show them you have money. When we were ready to spend $35,000, their attitude completely changed. Giving them the benefit of the doubt, my wife and I thought we might have been mistaken. However, a month after our purchase, our furniture arrived, and one of the consoles was damaged. We assumed it could have been transportation damage. Then, my daughter sat on an accent chair, and the color transferred from her clothing. We were shocked, especially since we had paid extra for care protection. The next day, I went to the store and complained to an employee. Her response was, "Don't let your daughter sit on the furniture." It was the most horrible, rude, and ugly response I had ever heard. I controlled my anger and asked, "I can tell my daughter not to sit, but how about our guests? Should I tell them the same thing?" That same day, I emailed customer service about the incident and got no reply. After a week, I sent another email stating they should either come and take the furniture back or I would dispute the charge. I got an immediate response requesting pictures. After sending the pictures, I received no further communication, so I disputed the charge. A month later, I got a letter stating I owed them money. I emailed again, requesting copies of all voicemails. I then received a call from the store manager, Nicole, to schedule a pickup. They eventually collected the furniture. Now, they have sent a letter from a debt collection agency stating I owe them money which i don't as they picked up their furniture. 1)Their substandard quality does not match their high prices. 2)They lack ethics and professionalism. 3)They only respond to threatening emails.

The store is so cute and they have wonderful things. My mom, husband, neighbors and I love to walk…read morearound and explore. They have the most unique things. I love decorating for the holidays and they have so many great things for all holidays. So many unique things mixed in with common things. Their things are just beautiful and last a long time. The staff is always nice and helpful too. Sonia was very nice to my mom and I and helpful.

At Home is a superstore that sells indoor and outdoor furniture, pillows, rugs, curtains, wall art,…read morekitchen wares, bedding, bath accessories, storage containers, holiday decorations, lighting, etcetera. I have shopped inside this store a couple of times in recent years. The store looked to be organized and clean. The selection of products was large. The quality and prices of the products were moderate, not cheap or expensive. During my most recent visit, I waited only a couple of minutes in line at the cash register. The cashier rang up my item, and then he stared at me without saying anything. I asked him what the total price was, and then he told me. At the end, he did thank me and wish me a good day. I am knocking off one star because I buy only some things here, and I have not yet filled up my shopping cart.

Choosing the furniture was a several hour process BUT finally found what we would accept at a price…read morewe were willing to pay, and then waited aprox 8 weeks for delivery. Ok we knew this up front BUT we were told that we would be NOTIFIED the day BEFORE what the delivery window would be. NEVER received the info until the day of delivery with no consideration as to ANY plans or appointments we may have had. Had to cancel 2 appointments and rearrange the time for another AND go to work. Needless to say will not be spending 5,000. here again.

We always thought an upscale store like La-Z-Boy Cranberry would assure superior service. So, we…read morehad the interior designer, Lexy, come out to give us some ideas for our living room. We realized that La-Z-Boy isn't inexpensive, but we were blown away to see that she was recommending furniture that was way out of the question for our budget. We still spent nearly twice the amount we had in mind, but no matter, it was quality furniture, so we placed our order with the salesman, Mark. We then waited seven weeks for it to be delivered, and when it finally arrived, the one recliner in the sofa was a little hard to recline, but the delivery guy said it just needed to be "broken in." He was right about the broken part because it immediately got stuck in the reclining position. Not only that, but the four chairs we ordered for our new cafe table were too high (they were bar height instead of counter height) and therefore unusable. So, we contacted Lexy, and she said that she would take care of the problem, but we'd have to contact the service department about the broken recliner, and that we should also contact Mark. We contacted the service department and were scheduled for a next-day visit--THEY DIDN'T SHOW. We called and left a message to have Mark call us--HE NEVER DID. Lexy was going to take care of the chairs--SHE HAS YET TO CONTACT US with any information. We called the service departments again, and after some negotiation, managed to get them to schedule us. I guess we'll continue to wait for Lexy and Mark to reach out. In the meantime, be careful of La-Z-Boy Cranberry. We were so wrong in assumiing that a premium price would equal premiium service. The entire La-Z-Boy Cranberry experience has completely drained us of our excitement over new furniture. Our original order was placed on March 23rd and we still (June 12th) don't have our chairs or even an approximate delivery date. So, we have four bar-height chairs that we can't use and have yet to hear from Lexy or Mark.

They offer high quality furniture in the most recent designs. We have purchased furniture for…read moreseveral rooms from them. Highly recommend.

Amazing looking store! Beautiful product at amazing prices. Super friendly and helpful staff.read more

Great show room! Beautifully displayed furniture and variety of styles. Salesperson Willie was…read morefantastic: knowledgeable but not pushy and super friendly/helpful.

AVOID VCF AT ALL COSTS, literally. We purchased furniture in July with the assurance the set would…read morebe delivered in October. Well October rolled around and some "manager" named Fran called to tell me it would be November and some items wouldn't come together. She also said that if the remaining items were to be delivered within 30 days of the first items, there would bee an additional delivery fee, and "that's company policy." Fortunately, my good salesperson called so I hung up with Fran. Then I was told November. Well about eight days out from delivery, my salesperson called me again to tell me December. 100% unacceptable. While I was provided other options that were immediately available, of course they were more expensive. Tomorrow I will cancel my order and also file a complaint with the BBB. I dont know what scam VCF is running , but DO NOT fall for it. Sit on lawn furniture in your house before you shop here; I guarantee it's more reliable.

The greatest home decor. Unique furniture, accessories, beautiful lighting, gifts and awesome…read morestaff!

In contrast to its name, this store is actually very cool. It is tucked away on a corner off of…read morePenn, so it could be easy to miss. The gals running this store are clearly having a great time and it makes for a fun shopping experience. On the day we visited, they were passing out homemade cookies and glasses of mimosas - yes please! All buzzed up and ready to shop, we discovered jewelry, vintage clothes, beautiful home decor, and unique art. The prices range from surprisingly reasonable to mild sticker shock.