Dr. Jackie was one of the most amazing doctors I ever had. I had her for 25 years. I worked out of…read moretown 12 of those years and if I had a bladder infection or had a problem, I could call her and she'd find a Pharmacy in another town to help me out. She was such an amazing woman so many remedies for so many things love her old-fashioned. I love her sweaters. I just miss her. She was the best Doctor anyone could ever have. Thank you Jacqui for all the years you treated me love you.

Dr. Jackie will be missed. She really cared for her patience and always referred me out to the best…read moredoctors when I needed treatment that was out of her scope.

My uncle was a patient at Ponderosa and I'm writing this review to express my disappointment with…read morethe front desk. Ponderosa is very quick to cancel a patient's appointment. My uncle was literally 1 minute late to his doctor's appointment and for this reason, his appointment was canceled. Although I understand that hospitals do have late policies, Ponderosa does lack compassion, grace and empathy with their patients and this is disappointing to accept knowing they are in the healthcare industry. It's clear to us that this facility is less interested in the welfare of patients and more interested in quickly getting their patients in and out of the building. Being 1 minute late to your appointment should not be grounds for cancelation.

I could never imagine being kicked to the curb by my doctor after nearly 20 years of trust and…read morefaithfulness without a returned call MAKING ME FEEL INSIGNIFICANT, INCONSEQUENTIAL AND LOST -- even though I spent time to arrange for them to be "in network" with my insurance carrier. I have been a patient at Ponderosa Family Physicians for almost two decades, and for much of that time I was deeply grateful for the care I received. In 2016, Dr. Draper diagnosed my melanoma early enough that I was able to have it removed and become cancer free. For that, I will always be thankful. They also monitored my thyroid condition for over 10 years, and I placed significant trust in them with my ongoing health. When I changed insurance carriers and learned Ponderosa was no longer in-network, I personally contacted my insurance company and arranged to have them added so I could continue my care there. After receiving written approval, I brought the documentation directly to the office, believing that nearly two decades of loyalty and history would matter. Instead, I was sternly told I could no longer remain a patient. I asked to speak with the office manager, Steve Elliott, and was told he would call me. That was two weeks ago, and I have not received any follow-up. When I have called since, I'm told that because I am "no longer a patient," they cannot transfer my call or assist me in any way. After almost 20 years, the lack of communication and compassion has been deeply painful. It's unsettling to suddenly feel dismissed by a practice you trusted with your life. I now find myself searching for a new primary care physician -- someone who will see me as a person, not simply as an account status. I share this experience because long-term patients deserve TO BE TREATED LIKE AN INDIVIDUAL, A PERSON AND NOT A NUMBER with communication, respect, and basic follow-through. I sincerely hope others are treated with more consideration than I was.

man this doctor was horrible i've been trying to get injections for my mothers pain and he…read moreliterally is ignoring us and no one is of ANY help 0/10 don't recommend.

Became my #1 doctor to go to in Aurora. John D. McLaughlin is a kind and warm hearted man who put…read moremy heart @ ease when I was experiencing stress and anxiety of a possible Lymphoma that was growing underneath my arm. FIRST OFF, KATHY let my appointment slide a day earlier! Everyone was really nice and the coolest part was how Best kind hearted McLaughlin was. It was very hard to find his office: First off, the address on the YELP PAGE IS WRONG. The actual address is: 1421 S Potomac St. Aurora CO. 80012 Building 1421 BROWN BUILDING, Take an elevator to Suit #200 ! There is a parking lot available but with minimal parking unfortunately.

I've been seeing Dr Elizabeth Baker for more than 10 years now. She is compassionate, caring, and…read morelistens well. She is knowledgeable and her explanations are easy to understand. Wonderful doctor!!

Dr. Baker has been my family doctor for 20 years. I can't imagine seeing anyone else. She is…read morethorough, intelligent, knowledgeable and genuinely interested in you. She takes the time to listen to your concerns.Over the years Dr. Baker has seen me through many health issues. I couldn't recommend her more.

I usually don't ever have an issue with Aurora Family practice the doctors are all really friendly…read moreand take time to take care of their patients which is why I continue to go there. The issue I have is with the front office staff. I can never get through when contacting by phone. I was able to get an appointment scheduled however needed to reschedule it. Have been trying to call them since last week and unsuccessful at getting through. When you call them between the hours of 8 am - 9:10 am the phone lines are still turned off although the office is OPEN... try calling at any other time and you get put on hold then get an answering system to leave a message for a call back but no one will call You back. If I miss my appointment I will get charged for missing it but I'm not even able to get through to reschedule or cancel if needed. I'm doing my due diligence as a patient to give my more than 24 hours notice and reschedule so this is Super frustrating. Usually when I go in, there are Like 5 people sitting in the front. I know it's busy at times which is expected but it's still a professional business and I've worked in doctors offices in the past so I know it's not that hard to answer the phones.

Negative stars!! Completely uncaring and unconcerned that doctors are not getting messages from…read morepatients, life saving medications are not getting refilled and potentially life threatening conditions ignored due to their laziness! Have been seeing Dr Nathanson here for 6 years, then Colorado Physicians took over. A TOTAL NIGHTMARE! Was off my asthma meds for 6 weeks because no one responded to pharmacy request for refill or my phone calls. Front desk refused to let me see another dr in the practice and said I had to wait another 2 weeks until Dr Nathanson had an opening. After my throwing a fit, they scheduled me with a different dr, who found a heart murmur but didn't note in my record. "I didn't take any notes during our consultation"! Didn't return any of my calls. Took a call to the practice manager to get a referral for the heart ultrasound that dr ordered but didn't make a note of. Spent 8 hours on the phone fighting with hospital when turned away on the day of my test because dr didn't send his notes-that insurance required to approve procedure. This time took call to practice manager and threat to file complaint with state medical board to get the notes. Then none of my calls to discuss the results were returned. When I went in today to get my meds refilled-rather than go without and have to fight for weeks again-was informed by Physician's Assitant (Direct quote) "Our drs do not have access to our voicemails. Only the medical assistants do and we don't always get the message..... When we transferred to new system we lost all records prior to Oct 2024." My entire medical history including life threatening allergies is now unavailable to the doctors, and the doctors know they are not getting messages from patients. She thought the the situation "was an inconvenience." Not only is that lack of information very dangerous!. It is illegal! Medical professionals are required to keep records for 7 years AFTER the last time they see a patient.

We have seen both Dr. Trawick and Dr. Gieseke in this practice, though our usual is Dr. Trawick…read more She sees our whole family and has been absolutely awesome. When I was having problems with my pregnancy she was supportive and kind the whole way through. Many doctors would have told me to think again about getting pregnant (I'm not a small girl and for some reason to some doctors this means I should never breed or plain won't be able to) and was helpful with a referral once I was. Once our son was born she detected issues and acted on them accordingly. Because of her care and timeliness we were able to avoid further problems, had his medical issues not been addressed. Dr. Trawick is a wealth of information but will also tell you if she feels that your issue is out of her scope. It seems that she knows someone in the area for something and the few referrals we have gotten (including our sons pediatric cardiologist) have been terrific. I really like, and more importantly, TRUST her and the individuals in the office. They take the time to make sure your needs are met and treat YOU not just your symptoms. It truly is a family clinic! We are very happy with the care we have had and even though we have moved out of the Aurora area we still travel to see her.

Poor communication around what needs to happen to get health care. Both of my prescriptions were…read moremajorly messed up and it was left up to me to figure out why the insurance wasn't paying for it. Health care is so confusing and expensive to be left to my own devices to tell them what they need to do is actually terrible. Will not be going back because of the admin side of things. The residents I saw were helpful and did a good job

Alpine Family Practice has been the best choice we made in healthcare since our previous family…read moredoctor left his private practice for a corporate practice and then retired. Dr. Quinn has been solid for me and my husband over the past few years. He effectively communicates with each of us any issues or concerns. We are relatively healthy people, but those times we need to make an appointment, we are able to get onto their schedule in a reasonable timeframe. We also like that this is a practice is locally owned and managed and is not associated with big corporate healthcare companies.

Dr Quinn, is a great doctor. I have been in several extreme medical conditions, including a car…read moreaccident. He is always right there, professionally and personally, and someone I trust. I recommend Him

Worst care ever! Do not go here. Went to see PCP and was given prescriptions that were to be faxed…read morein on Thursday. Called pharmacy Friday morning and Monday still hadn't been received. Called PCP and asked since u have not called the scripts in yet . Would u call them in to Walmart. It is now late Monday evening and they still haven't received anything from Dr. kumar's office. I have been waiting on hold for over 10 minutes. This place needs to be closed if they can't provide quality healthcare. Horrible experience.

Horrible, horrible experience with Dr Kumar. I have been a patient at this practice for 18 months…read more I have, up until today only seen the nurse practitioners here who are wonderful, kind, listen and show empathy. Very important when treating patients. Today I had a follow up appointment which happened to be scheduled with Dr Kumar. This man is argumentative, dismissive, condescending and overall unhelpful. I'm recently finding this to be the norm with male Doctors, discrediting a woman's intelligence especially if they are deemed poor (Medicaid) and/or a women of color. Dr Kumar was so argumentative and disrespectful that I had to walk out mid appointment, leaving the office in tears. This is why so many women go untreated for conditions that can be life threatening, dealing with dismissive know it all doctors like Dr Kumar. It's a shame such good nurse practitioners are working under such a terrible doctor. I will never return to this office!

I've been with shfmed for a little over 10 years. Jennifer Pearson has given me the absolute best…read moreservice I've ever experienced! When it comes to my medical care she makes herself available, caters to my needs, follows up, and always keeps a smile on her face. If you're looking for someone who knows her stuff and listens without judgement ask for her!

This is the best practice in town. I love the doctors, PAs,nurses and staff. The best care I've…read moreever received. I am never rushed during my appointments and have all of my concerns taken care of. I have had a teleappoinyment recently and it was great. I didn't want to go into the office and it was great. They have really made these appointments safe and effective. I'm very pleased.

By far the best family doctor I have ever visited. The doctors here truly focus on treating both…read morethe patient and the root cause, rather than just addressing symptoms. They never rush appointments or make you feel unimportant every visit feels personal and attentive. I also appreciate the convenience of the patient portal, which makes it easy to ask questions or request prescription refills. The office itself is clean and has a warm, welcoming atmosphere. There's even a dedicated kids' area filled with DVDs, toys, and books, which is a thoughtful touch for families. If you're looking for an excellent doctor, I highly recommend Insight Primary, it's simply the best.

They've been my doctors office for 10 years and I love them so much! Excellent staff. Can always…read moreget me in. They even remember the little stuff like the names of my pets. Highly recommended!