Staff courteous and friendly. The doctor is very professional and knowledgeable. The office is…read moreclean.

I contacted this urgent care after experiencing significant stomach pain from a medication that was…read moreprescribed to me and called to ask about alternative options. After multiple delayed callbacks, the physician eventually spoke with me by phone. When I asked reasonable follow-up questions about medication side effects, the conversation escalated. The physician became verbally aggressive, stated there was nothing further the urgent care could do, and originally refused to provide her name. The call was then handed over to the manager, who immediately raised her voice, spoke over me, accused me of demanding medications, and continued escalating the interaction. When I stated that the call was being recorded, she incorrectly claimed this was illegal in New Jersey, used profanity, and abruptly ended the call. I was calling as a sick patient trying to discuss side effects and treatment options. The way this situation was handled was unprofessional and disappointing. The fact that this is how they treat sick patients who are just asking a few questions is very telling about the "care" they provide.

Nice modern urgent care at Paramus. I had an appointment and they took me in on time. If there's a…read moredelay I would understand too. The secretary helped me check in under 3 mins. I filled out all screening forms and uploaded my ID/insurance before I arrived. It helps me and helps them. The team was wonderful. From MA to the doctor and the Rad Tech were all friendly and professional. They listened to my concerns and treated me accordingly.

I was looking for an urgent care near me that had the least amount of wait time. I found out…read morethrough City MD's website they had no waitlist for walk-in. We arrived at 10:30pm, 30 minutes before their closing. The staff members at the reception were so friendly and quick to wrap up all the paper work, we were called in within 15 minutes. I was extremely impressed with their service. The nurse took the vitals and pre-assessment of the incident from my family member. Then the doctor came to visit us within next couple of minutes. He was very caring and provided us with all the details necessary to handle the finger cut situation. All the personnels we dealt with, none of them were worries that we were in there 15-20 minutes beyond the closing time of 11pm. The facility looked modern as they opened only about a year ago. There were multiple patient rooms. The lobby area was comfortable and spacious. In front of the facility there are plenty of parking spot. After such wonderful experience, I'll for sure consider this City MD location as my first preference for urgent care.

Place is a joke, first thing it says they open at 8am. But on several occasions Iv come at 8am and…read morethe doors were still locked and had me sitting in my car till almost 8:30am. The doctors are nice and quick, I only come to urgent care for small things like common cold or strep throat cause they always prescribe medicine l

I visited on the Friday morning after Christmas. I "saved my place" online. Check in was quick and…read moreI was the only one waiting. It was my second visit there. I had an experience opposite of the other review I read. Upon being called in they asked for my height and weight. They checked my vitals and took a flu and covid test. They told me the provider would come in when the results were back. The provider came in and checked me. Both tests had been negative. I was told that a bacteria was going around causing pneumonia (which to me made sense - my husband had pneumonia like a week prior). She gave me cough medicine because from my cough she should tell it was pretty severe. She then proceeded with telling me they'd take another swab to send to the lab because she doesn't want to prescribe something unnecessary since we don't know 100% what it is. While I appreciate not being prescribed anything unnecessary, I found it crazy that I wasn't given anything but cough medicine for relief. I called the office next day because I forgot to ask how long the lab would take. They said 3-5 days but maybe a little longer because of the holidays. What?! I've been sick in bed an entire week and I need to wait another week to get meds. Nope. I have kids and a home to care for. Luckily I was able to get a telehealth appt with my primary and they prescribed me what I needed. I wish I had not wasted my time here because I'm sure they'll hit me with a nice bill. I was excited for this office to open because of how close it is to me but I will not be returning.

So today I'm not feeling and decided to go to Medrite urgent care. I live in garfield and when I…read morepolitely ask to see a doctor. The rude latian said that I would be able to see the doctor without paying my copay. I told her to bill me and she said she couldn't. My mother asked for office manager, she claimed "there is no office manager only me or my coworker." I had no choice but to leave and find another one. My advice is don't bother when dealing with rude people.

I've been coming here since pre covid and haven't had a bad experience. Through the pandemic, there…read morewere only 2 times that I waited on long lines for a COVID swab. I got tested many times and I'm mostly in and out very quickly. I love it here overall but upset that they recently did not inform me my new insurance was out of network until we received bills for the family.

In 2010, Hackensack University Medical Center is where I had my fibroids removed with the, "DaVinci…read moremachine which is a robotic-assisted surgical system that is used to perform complex procedures with greater precision through small incisions. It works by giving the surgeon a magnified, 3D high-definition view of the surgical site while they control robotic arms with instruments from a console." Dr Michael Pitter (RIP) was my Doctor who performed this masterful work. The nursing staff was simply divine with their TLC, compassion and professionalism kindness towards me. I was preparing to have my Mammogram and Ultrasound done. However, I was informed by my scheduler at Columbia Doctors that I needed my images from my last mammogram (2014) with Hackensack University Medical Center. Today, nothing has changed with the remarkable, caring, positive staffers, that give TLC as their standard. A professional body of heartwarming staff at Hackensack University Medical Center. I called and requested my images. They returned the call the next day, and my images and report were ready. I drove to NJ, got my ticket stamped for free parking from the Breast Cancer Screening Center. Dropped off my images to Columbia Doctors on West 51st Street in the heart of Rockefeller Center and Radio City Music Hall (so cool). At the end of the movie, it was a joyous experience that made me feel truly gratefully happy and cared for by Hackensack University Medical Center and Columbia Doctors/NY Presbyterian Hospital. The great news is that my Mammogram and Ultrasound was negative. AMEN

After a grueling 10 hours in the ER hallway I was moved upstairs to a hallway bed for two days…read more There were ample discharges yet they still did not move me into a room. I absolutely give 5 stars to the day time nurses I had during my time in 3LW. The night shift I cannot say the same. I felt avoided and ignored entirely at night other than them waking me up for blood work and vitals roughly. For two days I dealt with nonsense and excuses just waiting for an MRI brain scan. Finally one of the APNs was able to escalate my MRI up about 8 hours earlier. I came to Hackensack because they're supposed to have an amazing triage process and broad range of care. I had seen and witnessed so many patients with non emergency issues coming to the hospital and passing me over for things they should be going to an urgent care or their normal PCP for. After 3 days I left with zero diagnosis or information about my condition. A complete waste of my time coming here.

This is complaint for the Lodi branch)…read more Center manager, Jennifer, on (Tuesday 5/23/23) refused to give me a copy of my physical that I did at the Riverside center on 6/2/2022. I have never heard of a patient being denied their medical records, let alone a copy of a physical, ever. She kept retorting that my medical record is the employer's property & "If I don't have insurance & I didn't pay, I should call my employer to request for my copy of the physical" a false assumption that made me show her my aetna insurance card. Realizing that I actually have Indy insurance & work in the field, Jennifer, center manager, lied to me that employers instruct them to deny patients any copy of their records. I've been working in this field for many years now, & doing travel for years as well & every facility that my employer sent me to get a physical or other med work done for a different hospital contract, has always given me my medical records without issue whenever I asked. Including this site so this center manager was clearly biased in making assumptions. I called my employer who confirmed that it is illegal & they never instruct any of their affiliated occupational health facilities to deny their employees/patients their medical records. & that it was odd so they'll send me a copy & fax one to my facility as well. But I was disturbed by this exchange with a manager at Optum. Once I got verification from my employer, I asked Jennifer, the center manager, to give me contact information about her boss so I can discuss this issue with him/her....and Jennifer REFUSED! For over an hour she went to the back pretending that she does not have her boss's contact. She kept saying bear with me I have to look for it, I don't have it....who doesn't have their boss's name & contact information. She proceeded to call a bunch of other people to try and redeem herself but still refused to give me her boss's contact information. So she refused to give me a copy of my physical, she insisted she was RIGHT for DENYING me a copy of my medical record & when I asked her to give me her boss's contact information, she also refused. Why would she refuse if she is right?? I made it clear that I wasn't leaving without her boss's contact information to address this issue with her higher ups. I do understand patient rights. She threatened to call the police so I could leave without getting her boss's contact info and I told her to go ahead at which point she didn't call the police and handed me a sticky note with a first name (Dan) and an email but no phone number. When I tried to email this contact, she had given me an invalid email. I need to speak to someone in patient relations & this center manager's boss about this issue. I did not appreciate the treatment I received at this site by this manager. & I'm reaching out here prior to contacting the VP & CEO since she clearly did not want me to have her management's information.

Horrible. Front desk people rude and nurse was ok but doctor didn't listen to me and basically told…read moreme what it was. Had to get a second opinion And this doctor actually listened to me.

The great thing about this office is that the hours are very accommodating. They are open long…read moredays, weekends, and holidays. They have a variety of doctors to help you in whatever ailments you have. You can even choose someone here to be your primary doctor with your insurance. The only issue is the turnaround of doctors will make it hard to have a primary. So you'll have to try out whoever works here to see if you'll have a good report with them. Overall the staff is nice and helpful. FYI: Plenty of parking AND the wait is very minimal which is huge!

Theirs to much unprofessional behavior going on. They have lost site of the fact that people come…read morethere when they are sick and or well. Not to laugh and joke around. But I will say their are plenty of professionals still working there, but the new staff including this new nurse practitioner is totally not a good fit for the office. I've been a patient here for many years, but switched offices recently because.

Expect to be OVER BILLED and to have billing records falsified so that they can garner higher…read morepayment from the patient or insurance under totally false pretense! A negative covid test, and less than 2 minutes with the "provider"/nurse or PA, was falsely potrayed as an "extra long appointment!" with billing of over $400! An insufficient Rx was then written for the necessary antibiotic, making the visit worthless...but very costly! Not the way a supposedly charitable Catholic organization should be treating the public!! Re the clinic's response, to claim that their falsification of records and over-billing for a routine covid test was a set requirement by the government is outrageous, absurd and an out and out lie! The CMS does not condone any bill falsification or over-billing of patients, Medicare, or any other insurance!!

Was here 3 years ago during Covid & they didn't know how to ruin the business .. 3 years later …read more. fast forward .. about a week ago I brought my SICK girlfriend here , they had her back out less then 10 mins later telling her she had STREPTHROAT ... mind that a kid who came out with his mother before my girlfriend went in was told he has strep throat as well ... that same night I had to rush my girlfriend to the hospital & she the hospital tested her for "strep throat" & it came back negative .... My girlfriend also got charged for that visit .. so you can just open an urgent care and speed through patients all day telling them they have something they don't even have?? Very unprofessional 3 years later!

If one drives down a busy suburban strip mall or walks down a street in a major city, chances are…read morethey won't go long without spotting a Concentra, MedExpress, CityMD, or another urgent care center. The demand at urgent care sites surged during the Covid-19 pandemic as people searched for tests and treatments. Patient volume has jumped 60% since 2019. They are designed to treat non-emergency conditions like a common cold, a sprained ankle, an ear infection, or a rash and are typically open for longer hours during the weekday and on weekends, making it easier to get an appointment or a walk-in visit. Located right across from the Teterboro airport, just off of US-46, I came today to City MD Urgent Care as a first-time walk-in. Greeted by the friendly receptionists, I was able to fill out my information by scanning their QR code in their clean, bright, and modern waiting room for a swollen wrist that occurred from a trip. Making check-in was easy and convenient. The entire staff made me feel comfortable and at ease during my visit. My doctor was John Gregg, who was friendly, knowledgeable, respectful, and informative. Thank goodness nothing was fractured, and I was prescribed an anti-inflammatory pill. I was very impressed, and I would definitely go here again in the instance where I needed care and my doctor was not available, which I can recommend.

Went in for a cut on my hand and they took care of me, which I appreciate. The only downside was…read morethe level of professionalism--it felt a bit too casual for a medical setting.

Dr Mohammed Awars The worst experience not only had to…read moreextremely long appointment 2:15 not ll seen till 3:20 I came with a horrible cough, sneezing congestion Dr Mohammed didn't even take my vitals. He just asked me how I'm doing. What am I there for? I told him he said might have Covid. There's nothing you can really do let her run his course and he has some cough medicine. I go to the pharmacy to get my medicine, he didn't put the directions clearly I wait another 20 minutes because he left the office.

I've been going here for many years. I have never waited very long, have always seen, at least…read moreinitially, the np I made the appointment with, and I have NEVER been treated with anything but respect and professionalism by the staff. Whilst there have been a few bumps concerning Dr's over the years, I have never had a problem. Perhaps a lack of manners on the patients part would explain the complaints seen in other reviews. I've never experienced any rudeness.