I contacted this urgent care after experiencing significant stomach pain from a medication that was…read moreprescribed to me and called to ask about alternative options. After multiple delayed callbacks, the physician eventually spoke with me by phone. When I asked reasonable follow-up questions about medication side effects, the conversation escalated. The physician became verbally aggressive, stated there was nothing further the urgent care could do, and originally refused to provide her name. The call was then handed over to the manager, who immediately raised her voice, spoke over me, accused me of demanding medications, and continued escalating the interaction. When I stated that the call was being recorded, she incorrectly claimed this was illegal in New Jersey, used profanity, and abruptly ended the call. I was calling as a sick patient trying to discuss side effects and treatment options. The way this situation was handled was unprofessional and disappointing. The fact that this is how they treat sick patients who are just asking a few questions is very telling about the "care" they provide.

Staff courteous and friendly. The doctor is very professional and knowledgeable. The office is…read moreclean.

My wife cut herself cleaning a slicer last night and we quickly drove to CityMD in Paramus…read more Unlike Hackensack Hospital's ER, which is mostly crowded and chaotic, this place was very civilized and empty ! Staff were very friendly and Dr Shoshani (sp?) was a delight. Explained his reasoning behind his recommended course of action (no stitches!) and all worked out great. Nice, nearby Urgent Care location.

Nice modern urgent care at Paramus. I had an appointment and they took me in on time. If there's a…read moredelay I would understand too. The secretary helped me check in under 3 mins. I filled out all screening forms and uploaded my ID/insurance before I arrived. It helps me and helps them. The team was wonderful. From MA to the doctor and the Rad Tech were all friendly and professional. They listened to my concerns and treated me accordingly.

Place is a joke, first thing it says they open at 8am. But on several occasions Iv come at 8am and…read morethe doors were still locked and had me sitting in my car till almost 8:30am. The doctors are nice and quick, I only come to urgent care for small things like common cold or strep throat cause they always prescribe medicine l

I visited on the Friday morning after Christmas. I "saved my place" online. Check in was quick and…read moreI was the only one waiting. It was my second visit there. I had an experience opposite of the other review I read. Upon being called in they asked for my height and weight. They checked my vitals and took a flu and covid test. They told me the provider would come in when the results were back. The provider came in and checked me. Both tests had been negative. I was told that a bacteria was going around causing pneumonia (which to me made sense - my husband had pneumonia like a week prior). She gave me cough medicine because from my cough she should tell it was pretty severe. She then proceeded with telling me they'd take another swab to send to the lab because she doesn't want to prescribe something unnecessary since we don't know 100% what it is. While I appreciate not being prescribed anything unnecessary, I found it crazy that I wasn't given anything but cough medicine for relief. I called the office next day because I forgot to ask how long the lab would take. They said 3-5 days but maybe a little longer because of the holidays. What?! I've been sick in bed an entire week and I need to wait another week to get meds. Nope. I have kids and a home to care for. Luckily I was able to get a telehealth appt with my primary and they prescribed me what I needed. I wish I had not wasted my time here because I'm sure they'll hit me with a nice bill. I was excited for this office to open because of how close it is to me but I will not be returning.

I was visiting family last weekend and my son broke out with the worst rash I have ever seen. I…read moreusually avoid going to the doctor myself but in the past year we have had a handful of times where we unexpectedly have to go to the doctor (perk of having kids, right?). I always expect urgent care facilities to be hectic and full of staff that doesn't really want to be there..but the friendliness and professionalism from the staff blew me away! It was a very clean facility and the wait wasn't long at all. This visit was one of the best urgent care visits I've had!

So today I'm not feeling and decided to go to Medrite urgent care. I live in garfield and when I…read morepolitely ask to see a doctor. The rude latian said that I would be able to see the doctor without paying my copay. I told her to bill me and she said she couldn't. My mother asked for office manager, she claimed "there is no office manager only me or my coworker." I had no choice but to leave and find another one. My advice is don't bother when dealing with rude people.

A Heartfelt Thank You to Hackensack Hospital and the PICU Team…read more From the moment we arrived at Hackensack Hospital, I knew we were in caring hands. What we were going through was incredibly scary and overwhelming, but the doctors, nurses, PCAs, and entire PICU team made an experience that was so frightening feel a little easier for our family. I cannot fully express how grateful I am for Dr. Ali and his entire team. The compassion, professionalism, patience, and dedication they showed us meant more than words can say. They not only cared for my child medically, but they also gave us reassurance and comfort during one of the most difficult moments of our lives. And the nurses--WOW! I want to give a very special thank-you to Claire, Thalia, Mia, and Joan. Your kindness, compassion, and the way you cared for us will never be forgotten. You made us feel heard, supported, and safe when we needed it most. I also want to recognize the PCAs, including Ari and Ktis. You welcomed us with such warmth and kindness and made us feel like we were not alone. Every little act of kindness made a difference. The PICU team was truly amazing. There are honestly no words that can fully express how thankful I am for every person who played a part in our care. Each doctor, nurse, PCA, and staff member contributed to making an incredibly difficult experience more bearable. Most importantly, I thank GOD for bringing each and every one of these individuals into our path. I prayed for strength, guidance, and healing, and I am so grateful for the people God placed around us during this journey. To everyone at Hackensack Hospital: THANK YOU from the bottom of my heart. I will forever be grateful for the care, compassion, patience, and love you showed my child and our family. You didn't just take care of a patient--you took care of a family during a moment when we were scared and vulnerable. For that, I will always be thankful. May God bless every doctor, nurse, PCA, and staff member who cared for us. You are truly appreciated, and you will never be forgotten. With heartfelt gratitude, Nunnally Family

. My wife had a surgery here several years ago. She almost…read moredied from loss of blood. The doc did not take any precautions. Later we were told that she should have been on iron treatment few weeks prior to the surgery. The doc fled to Thailand on vacation right after the surgery, cant be reached. Everyday we got visits from thre interns pushing blood. All they care about is your money. You were warned. Get a lawyer ready

This is complaint for the Lodi branch)…read more Center manager, Jennifer, on (Tuesday 5/23/23) refused to give me a copy of my physical that I did at the Riverside center on 6/2/2022. I have never heard of a patient being denied their medical records, let alone a copy of a physical, ever. She kept retorting that my medical record is the employer's property & "If I don't have insurance & I didn't pay, I should call my employer to request for my copy of the physical" a false assumption that made me show her my aetna insurance card. Realizing that I actually have Indy insurance & work in the field, Jennifer, center manager, lied to me that employers instruct them to deny patients any copy of their records. I've been working in this field for many years now, & doing travel for years as well & every facility that my employer sent me to get a physical or other med work done for a different hospital contract, has always given me my medical records without issue whenever I asked. Including this site so this center manager was clearly biased in making assumptions. I called my employer who confirmed that it is illegal & they never instruct any of their affiliated occupational health facilities to deny their employees/patients their medical records. & that it was odd so they'll send me a copy & fax one to my facility as well. But I was disturbed by this exchange with a manager at Optum. Once I got verification from my employer, I asked Jennifer, the center manager, to give me contact information about her boss so I can discuss this issue with him/her....and Jennifer REFUSED! For over an hour she went to the back pretending that she does not have her boss's contact. She kept saying bear with me I have to look for it, I don't have it....who doesn't have their boss's name & contact information. She proceeded to call a bunch of other people to try and redeem herself but still refused to give me her boss's contact information. So she refused to give me a copy of my physical, she insisted she was RIGHT for DENYING me a copy of my medical record & when I asked her to give me her boss's contact information, she also refused. Why would she refuse if she is right?? I made it clear that I wasn't leaving without her boss's contact information to address this issue with her higher ups. I do understand patient rights. She threatened to call the police so I could leave without getting her boss's contact info and I told her to go ahead at which point she didn't call the police and handed me a sticky note with a first name (Dan) and an email but no phone number. When I tried to email this contact, she had given me an invalid email. I need to speak to someone in patient relations & this center manager's boss about this issue. I did not appreciate the treatment I received at this site by this manager. & I'm reaching out here prior to contacting the VP & CEO since she clearly did not want me to have her management's information.

My family has used Riverside Urgent Care several times for various injuries and also for COVID…read moretesting. Dr. Primiani and Dr. Friedman were both excellent and took the time to explain everything and answer questions. They have convenient hours and it was easy to set up appointments for Covid testing.

The great thing about this office is that the hours are very accommodating. They are open long…read moredays, weekends, and holidays. They have a variety of doctors to help you in whatever ailments you have. You can even choose someone here to be your primary doctor with your insurance. The only issue is the turnaround of doctors will make it hard to have a primary. So you'll have to try out whoever works here to see if you'll have a good report with them. Overall the staff is nice and helpful. FYI: Plenty of parking AND the wait is very minimal which is huge!

Theirs to much unprofessional behavior going on. They have lost site of the fact that people come…read morethere when they are sick and or well. Not to laugh and joke around. But I will say their are plenty of professionals still working there, but the new staff including this new nurse practitioner is totally not a good fit for the office. I've been a patient here for many years, but switched offices recently because.

Let me start off by saying that I absolutely disdain going to see any doctor/medical professional…read more I usually try to avoid them at all costs, after a traumatic experience that I had at a dentists office, approximately 15 years ago, when I was a minor. Thankfully, this experience was very different! A+ Urgent Care made me feel the most comfortable any visit to a doctors office has ever made me feel. There was no wait when I got there and the place was very clean. Rory and Mario (the two at the front desk) were both professional, yet welcoming & amicable. Their willingness to converse and joke with me helped me to relax and get my mind off of some of the negativity that's been consuming me in anticipation of my upcoming surgery. I could easily see myself having a beer with them under different circumstances. I was actually so pleased with how the visit was going, before I'd even seen the doctor, that I was slightly worried I'd be let down upon meeting the doc. Then came in Dr Sotiria Simeonidis. I could write a few paragraphs about the undivided attention and professionalism displayed during our meeting, however, it was the more humanistic qualities such as her empathy and kindness that really made me want to write this review. The meeting was no more than 15 minutes and yet I felt like I was talking to an old friend from college. If I could pick Dr Simeonidis as my primary care physician, I would, and I hope that the practices that she works at truly understand the high quality of care that she provides to her patients. Moreover, I hope she knows and understands just how much people like myself appreciate her going above and beyond to change perceptions/fears of a visit to the doctors office. For me to take the time to write a review, it has to either be really terrible or really outstanding... and they were second to none. I'd highly recommend A+ Urgent Care to friends and family. Thank you Rory, Mario, and especially Dr. Simeonidis for the kindness you all showed me.

Expect to be OVER BILLED and to have billing records falsified so that they can garner higher…read morepayment from the patient or insurance under totally false pretense! A negative covid test, and less than 2 minutes with the "provider"/nurse or PA, was falsely potrayed as an "extra long appointment!" with billing of over $400! An insufficient Rx was then written for the necessary antibiotic, making the visit worthless...but very costly! Not the way a supposedly charitable Catholic organization should be treating the public!! Re the clinic's response, to claim that their falsification of records and over-billing for a routine covid test was a set requirement by the government is outrageous, absurd and an out and out lie! The CMS does not condone any bill falsification or over-billing of patients, Medicare, or any other insurance!!

If one drives down a busy suburban strip mall or walks down a street in a major city, chances are…read morethey won't go long without spotting a Concentra, MedExpress, CityMD, or another urgent care center. The demand at urgent care sites surged during the Covid-19 pandemic as people searched for tests and treatments. Patient volume has jumped 60% since 2019. They are designed to treat non-emergency conditions like a common cold, a sprained ankle, an ear infection, or a rash and are typically open for longer hours during the weekday and on weekends, making it easier to get an appointment or a walk-in visit. Located right across from the Teterboro airport, just off of US-46, I came today to City MD Urgent Care as a first-time walk-in. Greeted by the friendly receptionists, I was able to fill out my information by scanning their QR code in their clean, bright, and modern waiting room for a swollen wrist that occurred from a trip. Making check-in was easy and convenient. The entire staff made me feel comfortable and at ease during my visit. My doctor was John Gregg, who was friendly, knowledgeable, respectful, and informative. Thank goodness nothing was fractured, and I was prescribed an anti-inflammatory pill. I was very impressed, and I would definitely go here again in the instance where I needed care and my doctor was not available, which I can recommend.

Went in for a cut on my hand and they took care of me, which I appreciate. The only downside was…read morethe level of professionalism--it felt a bit too casual for a medical setting.

I always receive excellent care at Heights Medical. Dr. Renner takes the time to answer any…read morequestions that I may have, and I leave feeling confident with the care and advice I receive. He always makes you feel at ease, and most importantly, truly listens to you. I appreciate the personal phones calls to review test results. Joyce Feliciano is also an excellent health care provider, and is a great asset to the practice. The entire staff is very friendly, and willing to help with selecting specialists, making appointments. insurance matters, etc. When I have an urgent issue, they always manage to squeeze me in for a visit. I've been going to Heights Medical for over 20 years because it's conveniently located, and I'm highly satisfied with their care. I'm considering moving to south Jersey, and if I do, I would still return here for my healthcare. Dr. Renner is the best!

Dr Mohammed Awars The worst experience not only had to…read moreextremely long appointment 2:15 not ll seen till 3:20 I came with a horrible cough, sneezing congestion Dr Mohammed didn't even take my vitals. He just asked me how I'm doing. What am I there for? I told him he said might have Covid. There's nothing you can really do let her run his course and he has some cough medicine. I go to the pharmacy to get my medicine, he didn't put the directions clearly I wait another 20 minutes because he left the office.