Did half ass instalation Did not finish the job didn't bring the materials to even do a complete…read morejob. Said they would make it right never did I will never buy anything from them again half ass work and not finished on hardwood floor or carpet Save yourselves hassel and money go to someone else No strips at doors and no trim on hardwood floors

We purchased mohawk carpet from the olean store. The carpet had a 25 year warranty and a lifetime…read morewarranty on installation. After about two years the carpet pulled out from under the threshold. Custom carpet came out and put it back. After a few months it came out again. We had this carpet for four years now and noticed the fibers were coming out of the carpet as well. I called custom carpet and the manager came out looked at it and took pictures. I was told they would submit a claim but he was sure it would be denied because the carpet was not professionally cleaned every eighteen months. The carpet had been cleaned with our Bissell carpet cleaner(No decent carpet should come apart after four years weather you professionally clean it or not). Custom carpet lied to mohawk (if they really contacted them) and said my complaint was the carpet was crushed and matted. I never said that. My claim was denied. When I spoke with Ray in Orchard Park he didn't want to hear me out and hung up on me. They wouldn't even honor the lifetime warranty on installation where they cut the carpet short so it wouldn't stay under the threshold. Avoid custom carpet center at all cost. I will contact mohawk myself and give them the opportunity to make good.

Buyer Beware!! We stopped in on Saturday August 3rd and met with Justin to price up some new…read morecarpet. We were told that the pricing on the pink sign was the per SF cost for carpet only. Justin worked up the carpet and install price which came in at $15/SF. The quote was high so we decided to think about it. When we got home we realized we forgot to write down the manufacturer of the carpets we liked so we went to the Carpet Town website to see if the info was online. We found the carpet we chose and found out the pricing online was $1.50 - $2/SF cheaper on their website. That would have been an $1,800 savings on our project. Unfortunately Carpet Town lost us as a customer and we will be taking our business elsewhere. We don't appreciate the shady sales tactics!

I was "floored" by the selection carpet, vinyl/laminate and hardwoods! Now, my concern is that I…read morehave too much to choose from and will have difficulty making a decision on what type of flooring to purchase. Great finance options too! Well worth my drive from WNY to see the selection that Wellsville Carpet Town can provide!

Pete did a great job on some drywall work I needed done. He was reliable and was there when he…read moresaid he would be, which is often hard to find in any contractor. He was neat and efficient and made sure that I was happy with the job he had done. I will be using him again and again!

From the owner: Ceramic Tile installation for kitchens and bathrooms. Home improvementsread more

Terrible experience. Paid $5K for a new floor to be put down in the upstairs of my house and for…read moresome new stairs to be installed. First, they put the new floor OVER the old floor upstairs when I asked for the upstairs floor to be ripped up and new floor to be installed so I lost some height in the room and by the time I noticed, it was to late for them to change anything. Then there is a somewhat difficult piece of the floor that needs to be cut and laid down and they never finished it. So I have this one section thats completely unfinished. Then the stairs they installed were supposed to be stained and sealed. They never sealed it. Also, there were pieces of wood that weren't even secured down, there's big gaps between the wall and the new staircase installed to where you can see straight down to the basement, and there are holes in the wall that they never fixed because the new staircase doesnt line up the same as the old one. I have reached out multiple times and I get told, "I am sorry I forgot all about you, I will get there as soon as I can." Just to never hear back from them. I basically got robbed for $2K because thats how much work is still needed to be finished. I have done some of the work on the stairs myself, like securing the loose boards and I had to finish staining the stairs and seal them. Whatever you do, dont hire these clowns. There are much better people in the area that actually take pride in their work and wont screw you over. I have talked to others around town and it seems this is what they do to everyone. Save yourself the headache, call someone else.

Fidurko Brothers' Construction was contracted in July 2017 to install a concrete driveway at my…read morehome in Allegany, and I worked with Brian from this company. There were several issues with quality/workmanship- below is a list of the major issues: - Failed to put down an adequate subbase, which resulted in poor drainage under the concrete (leading to excessive heaving) and very inconsistent concrete thicknesses. I found 2-1/2" thick sidewalk concrete where it should have been 4", and areas of the driveway with 3" thick concrete where we had agreed upon 5-1/2" minimum. - Did not pin the concrete pads together, so pads could float/heave independently which created a 2" step height difference during winter. (see photo w/yellow level and measuring tape) In addition to a trip hazard, I could not plow the driveway without risking damage to concrete. - Trip hazards due to mismatched heights of concrete pads at multiple locations. (as poured, prior to winter heaving) - Refused to use rebar. (Brian referred to it as 'foreign material') - Poured concrete directly against my garage floor concrete (no expansion joint) which cracked/chipped the entire garage foundation during winter heaving. (see pic) - Concrete pads were 'pillowed' instead of being flat, creating valleys where they met. Concrete was also pitched towards my neighbor's property which directed water from my driveway towards my neighbor's garage, creating a water issue for him. Not only did this create friction between me and my neighbor, it also was a code violation. - The finish quality was extremely poor with (3) distinctly different shades of gray concrete, dips/bumps and very poor edging. (See attached pics) After 11 months of asking Brian to put his plans in writing on how he planned to correct the issues, I gave him an ultimatum. He failed to provide a corrective action plan, so I hired another contractor to make the repairs. (which resulted in complete removal/reinstallation of his concrete to put proper subbase down, and cost me over $10K)

Great service. Flexible and very easy to with this company. All personnel were good. Had them do…read moreseveral projects, small and large...bathroom remodeling, deck and siding, laminate install, attaching stairs and shoring up basement flooring and stairs. Super satisfied with everything. Reasonably priced.

Kyle and Dan are amazing! They did a complete remodel of my basement which included new water lines…read moreand electric as well as a new tile floor and a new 8ft sliding glass door. They also put new windows throughout as well as new interior doors and molding. And they painted my entire house! I am so happy with the way that everything turned out! I was truly blessed to get to know them and I am grateful for everything they did for me.

Very professional and helpful today in helping my grandmother who had to get new carpet, but was…read morevery restricted by her apartment complex's terrible policies about not allowing the carpet placement in a furnished apt. Richard went the extra mile for an elderly women who needed help and for that we are forever grateful. Unfortunately, it took us escalating to social media before our requests for paid services could be considered, all was corrected soon after that. Thank you for a job well done today Richard and colleague and thank you to Jeremy for helping us understand the complexity of the situation with a very quick social media response time. You all were much more helpful than the employees that answer your phone, hopefully that can be improved.

From the owner: Certified in Sales & Installation…read more Here at Ray's Carpet-ette, we pride ourselves in making your buying experience as easy as possible. Ray's is fully committed to bringing you the highest quality products and services possible. Not only are we willing to go the extra mile to show our friendliness, compassion, and supportiveness to you as the customer, but also we want you to be as satisfied with your purchase as we are in providing it to you. We have been in business for over 25 years, with more than 35 years of experience in sales and installations. Ray's is currently the #1 leader for commercial sales in the Olean area. We thank you for your continued support and we look forward to serving your needs in the future. Until then you can browse our online samples and learn a little more about us.