Tabby was awesome. Computers were down and she faced it head on like a trooper. She was as…read moreprofessional as she was sexy Thanks Tabby for a great visit

Easy peasy experience overall. My doc ordered labs through the online system. All I had to do was…read moremake an appointment through the Quest website. An appointment can be made to any available Quest center. This particular location was located in a strip mall near an HEB plus. Parking was sufficient and easily accessible. Walked into a small waiting area and checked into a self check kiosk. Make sure to bring your DL and insurance card to scan. A tv screen on the wall provided coverage of calling order. Someone would open the door and call name of next person to be helped. Valeri assisted me. She was pleasant and professional. She made sure to double check appropriate identification and blood draw was quick and efficient. Results available in 3-5 days. Will come back here again if needed for further labs.

Today Aug 1, 2026, we waited 45 min for our blood draw. The two clowns working the front desk did…read moremore complaining and talking than checking people in. I also overheard them talking bad about another employee with the check-in windows open and a waiting room full of patients. Just because they were talking in Spanish does not mean people in the waiting room did not understand what they were saying. It wasn't until phlebotomist RACHEL arrived that she put the two front desk girls in check and got things moving along. 5 stars to RACHEL for saving the day, you are a true professional!

Great environment however when a person tells a lab tech, they need an experienced phlebotomist…read morethere is a reason for it. My veins roll and they are very small. Because of some tech's inflated ego, I experienced multiple sticks and then she kept moving the needle around inside my vein on my right arm (my right is my dominant hand). Extreme pain, bruising, and soreness even days afterwards. Finally, a more experienced tech took over (after all the torture) and went to the other arm. Afterwards, no bruising on my left arm, couldn't even tell where the needle hole was. My right arm looks like I have track marks. Not happy what-so-ever. Next time I will push back, this is ridiculous! Does this company hire brand new tech's so they can practice on patients??? Not good at all! Day of the blood withdrawal pic 1. Day 5 after my lab work, pic 2. Defiantly caused damage to my vein. It is still PAINFUL and as you can see looks like I have been abused. Will need to hear long sleeves to work.

Generally the staff are nice and helpful. However there is confusion on how to handle people with…read moreappointments and walk ins. I arrived 10mins early. There were 2 people who just walked in w/no appt were seen 1st. Then while being called back someone else walked in & we were put to the side so they could be helped. Waited an additional 10mins. Simple bloodwork took 30 mins from the moment I checked in & until gone. Which isn't bad had they been busy. The people with no appointments were in and out in 10 mins

Poor customer service. They messed up my blood test results,don't answer the phones and don't…read morerespond to messages

It was fast and efficient! I had a pre employment drug test scheduled, signed in on the kiosk and…read morewas out of the office within 20 minutes, staff was kind and helpful

My visit to the Labcorp on Stone Oak Pkwy was frustratingly similar to a trip to the DMV. I had a…read more9:45 a.m. appointment, checked in at the kiosk, uploaded my ID and insurance, and received confirmation stating I was successfully checked in for my appointment ("Thank you. We now have you checked in for your appointment"). I had no reason to believe there was any issue. After waiting 45 minutes, I noticed walk-in patients who arrived after me were being called first. When I asked an employee to check on my appointment, she initially said she couldn't find it. After I showed my confirmation email, she found it but claimed it had been "deleted" because the kiosk registered my check-in five minutes after my appointment time. Despite waiting nearly an hour and having proof of my appointment, she refused to honor my original check-in time. Instead, she re-entered me as a new walk-in and said I would have to wait behind about 10 patients who had all arrived after me. Even another patient confirmed I had been there the longest. When I questioned her "solution", I was told that if I didn't like it, I could go somewhere else. The most concerning part was that every piece of documentation I received actually indicated that I had successfully checked in, so I had no way of knowing my appointment had supposedly been deleted. Even after acknowledging I had been waiting the longest, the employee refused to correct the situation. I wasn't upset about what appeared to be a system/tech error, although that is also a serious problem. While this may not have been the employee's fault, she refused to do the right thing and offer an appropriate solution. Instead she thought it would be okay to keep me waiting even longer, completely disregarding the fact that I had an appointment, while also disregarding "first come, first serve." This was poor customer service and a complete failure to treat patients fairly. Please do better and learn to be kind to your patients.

I received a note from my doctor that the orders had been sent to Quest, so I quickly logged onto…read morethe website to make an appointment. I was happy to see that at 1:20PM... there was a 1:30PM and 1:40PM appointment for the same day. The clinic was in the on the same floor as my doctor's office which was very convenient. I arrived to the appointment at about 1:25PM since it was across the hall and was able to quickly check in via the kiosk as the mobile check-in process wouldn't allow a check-in more than 10 min early. The kiosk asked for my cell phone number, scanned my drivers license and my insurance card then I was good to go. Almost immediately after checking in, I was called back. The woman who called me back and was collecting the sample was very kind and careful and was easy to chat with. I really liked the staff at this clinic as well as how efficient they were (on-time for appointments).

I had been to Quest many years ago but at a different location. Labs were free at my work clinic so…read morefor recent years that's where I went. Since covid, I had been going to LabCorp for labs. Dr. Garza sent me here to get the stool containers. There were about 3-4 people in the waiting area and I was second in line. There was only 1 check-in kiosk. I was initially expecting that they would be quick and hand me one stool container. I was finally called in, shown 3 containers, and Angelica thoroughly explained what I needed to do. The reasons why I didn't rate the visit higher are the wait time and fewer check-in kiosks compared to LabCorp. Hopefully the process will be quicker when I come back.

I have been going to this location because most people have trouble finding my veins, and Tina…read morealways gets it on the first try. She is also very competent and dedicated to her job. I have even arrived past business hours, and she still took me in. Tina also has a great personality and always greets you with a smile!

Just want to give a quick shout out to Tina over at any Lab test now San Antonio located off…read moreMcCullough Avenue. Needed some lab work done Tina"s professional and very kind. I would recommend this place if you are in a pinch for time like I was. The fees, a reasonable for labs & any lab now offers a variety of test you may be needing.

Didn't tell me the amount I would pay before I got the services complete. Winded up owing $110.00,…read moreI paid a little every time I got my check every two weeks. They sent me a threatening email stating that if I didn't pay the full amount I would be sent to collections. Then tell me how much I owe up front, I could have talk to my insurance to see 100% what was and wasn't covered. This place is awful and they don't care about anyone. I could just imagine the people who can't afford $10 to $20 here and there when they get paid. They slap people with bills they are not expecting. I won't ever use this company ever again. I wish I could give no stars.

3rd attempt to complete a scheduled appointment at Labcorp. 3rd location, Toepperwein location,…read moresaved the day. Quick and friendly customer service.

Eden did a great job of studying my wife last night. Welcomed her at the secure entrance, walked…read moreher through the whole process, and made sure she departed safely in the morning.

Staff are super friendly and always willing to help. Marco…read moreis very knowledgeable and helpful and truly understands a clients needs.

The facility is wonderful, but Executive leadership has been a challenge! Within that venue, the…read morefood & activities have been a challenge! Rita Adams was a conservative & brilliant executive! She was just getting to the food & activity improvement when we were told that she found a new opportunity more suited to her desired future. We would not want to stand in her way, but she is SORELY MISSED! The food has been based on cheap & overused oil. Nothing can overcome the nasty oil being used! The protein is limited to mixer of meat, bone, & grizzle that ruins every dish. Occasionally there are suspect cuts of real meat with little relation to real meat. Most often the facility depends on slices of heavily processed meat rolls. The people cooking have no sense of how to season the food! There's far too much of chili powder & coriander, to the point that we can't consider eating the poorly seasoned compositions. A superior chef is sorely needed! The activities were exceptional with Jessica Trevino. Jessica was pushed to do the job of at least 2 people, which ruined activities. The new activity director has been given far more support from CNAs, but Jessica contributed wonderful food & activities above & beyond what is currently provided.

Poor response time due to a shortage in staff. Constant nurse call bell chirping at all hours of…read morethe day and night that rings throughout the holes and entire facility. Their inability to keep medications in stock to supply the needs of their patients.