Tabby was awesome. Computers were down and she faced it head on like a trooper. She was as…read moreprofessional as she was sexy Thanks Tabby for a great visit

Easy peasy experience overall. My doc ordered labs through the online system. All I had to do was…read moremake an appointment through the Quest website. An appointment can be made to any available Quest center. This particular location was located in a strip mall near an HEB plus. Parking was sufficient and easily accessible. Walked into a small waiting area and checked into a self check kiosk. Make sure to bring your DL and insurance card to scan. A tv screen on the wall provided coverage of calling order. Someone would open the door and call name of next person to be helped. Valeri assisted me. She was pleasant and professional. She made sure to double check appropriate identification and blood draw was quick and efficient. Results available in 3-5 days. Will come back here again if needed for further labs.

Great environment however when a person tells a lab tech, they need an experienced phlebotomist…read morethere is a reason for it. My veins roll and they are very small. Because of some tech's inflated ego, I experienced multiple sticks and then she kept moving the needle around inside my vein on my right arm (my right is my dominant hand). Extreme pain, bruising, and soreness even days afterwards. Finally, a more experienced tech took over (after all the torture) and went to the other arm. Afterwards, no bruising on my left arm, couldn't even tell where the needle hole was. My right arm looks like I have track marks. Not happy what-so-ever. Next time I will push back, this is ridiculous! Does this company hire brand new tech's so they can practice on patients??? Not good at all! Day of the blood withdrawal pic 1. Day 5 after my lab work, pic 2. Defiantly caused damage to my vein. It is still PAINFUL and as you can see looks like I have been abused. Will need to hear long sleeves to work.

Clinical Pathology Lab. @ Sonterra  03-08-21   02/100…read more There is an option online https://www.cpllabs.com to make appointments in advance, which I did for the following Monday, and this included the option to receive a text with updates. However it was not needed and I was able to cancel it right from my phone. We chose this location because of their convenient Saturday hours. They have free parking, and a digital touch screen for checking in once you arrive. There is also an option to check in, and leave your phone number so you can wait in your car outside, but there were only 3 of us there so I did stay inside to wait. The wait time was not very long. While waiting I read that there is an option to register through their portal to receive labs directly to the patient. https://cpl.luminatehealth.com I required 5 different labs drawn for this appointment and am not entirely comfortable with needles /-: However, SONYA was friendly, kind, patient and skilled with the needle. I was very comfortable while she changed out the tubes, many tubes! I very much appreciated the friendliness of the staff, easy check-in, and this office was sparkling clean (-; Thank you for all your hard work, and keeping Saturday hours for our convenience. ttfn. , L.

Liandra was amazing. Idk if I spelled her name right. She was efficient, thorough, and made the…read moreprocess easy. Will definitely recommend for other services in the future.

OMG, this location is awesome. They are quick and efficient. I was in before my appointment time…read moreand out in a flash!!!! They were very friendly and professional. The care was just awesome and I made it back home before my appointment time lol.

The Stone Oak location employ quick, professional, and courteous people to provide services to…read moretheir customers.

Went in for a scheduled bioscreen that my employer requires. They are an out of state employer, so…read moreI just schedule the appointment and they fill out the order and submit it to the lab. I arrived to this location yesterday and was treated as rudely as possible. I was called to the front desk by someone who only used my first name, so I went up not sure if it was really for me. Immediately the woman working quickly asks what labs I am there for. I say I am actually there for a scheduled bioscreen for my employer. She then says some doctor's name so fast I couldn't understand and asks me if thats the name of my dr. I told her, I don't know because it's from my employer, who is out of state. She tells me I have to confirm yes or no who the doctor is on the order. When I again honestly say I do not know who the doctor is, she says they have to confirm the doctor's name directly from me so they know the order is for me. I already confirmed it is for me, stated it is a bioscreening etc and I am just being honest that I don't know the doctor's name. This person then tells me she is going to refuse me service. To which, yes I got upset! I am up there in front of an entire room of people and she wants to deny service for something I pre scheduled! Then another person at the desk tells me the same thing, then realizes I am upset, so finally rudely says to the other worker "just get her in and get her out." Afterwards when I sat back down, they make a loud announcement that they called their manager and everyone needs to know who is on the doctor orders. These people are so rude! Last year I registered for the same bioscreen at this location and by chance found out they were suddenly closed with no warning or notification they had closed for some random reason. I had to schedule a month later at a totally different lab. I will never go back to this location after the way I was treated yesterday. I thought healthcare workers were in the business to help, but all I received was attitude because I guess they didn't enjoy working on a Saturday morning. Btw, the woman who actually performed the bioscreen was great! Front desk...AWFUL!

I received a note from my doctor that the orders had been sent to Quest, so I quickly logged onto…read morethe website to make an appointment. I was happy to see that at 1:20PM... there was a 1:30PM and 1:40PM appointment for the same day. The clinic was in the on the same floor as my doctor's office which was very convenient. I arrived to the appointment at about 1:25PM since it was across the hall and was able to quickly check in via the kiosk as the mobile check-in process wouldn't allow a check-in more than 10 min early. The kiosk asked for my cell phone number, scanned my drivers license and my insurance card then I was good to go. Almost immediately after checking in, I was called back. The woman who called me back and was collecting the sample was very kind and careful and was easy to chat with. I really liked the staff at this clinic as well as how efficient they were (on-time for appointments).

I had been to Quest many years ago but at a different location. Labs were free at my work clinic so…read morefor recent years that's where I went. Since covid, I had been going to LabCorp for labs. Dr. Garza sent me here to get the stool containers. There were about 3-4 people in the waiting area and I was second in line. There was only 1 check-in kiosk. I was initially expecting that they would be quick and hand me one stool container. I was finally called in, shown 3 containers, and Angelica thoroughly explained what I needed to do. The reasons why I didn't rate the visit higher are the wait time and fewer check-in kiosks compared to LabCorp. Hopefully the process will be quicker when I come back.

Just want to give a quick shout out to Tina over at any Lab test now San Antonio located off…read moreMcCullough Avenue. Needed some lab work done Tina"s professional and very kind. I would recommend this place if you are in a pinch for time like I was. The fees, a reasonable for labs & any lab now offers a variety of test you may be needing.

Easy, no waiting, friendly staff, clean, parking was a breeze. Definitely recommend.read more

Didn't tell me the amount I would pay before I got the services complete. Winded up owing $110.00,…read moreI paid a little every time I got my check every two weeks. They sent me a threatening email stating that if I didn't pay the full amount I would be sent to collections. Then tell me how much I owe up front, I could have talk to my insurance to see 100% what was and wasn't covered. This place is awful and they don't care about anyone. I could just imagine the people who can't afford $10 to $20 here and there when they get paid. They slap people with bills they are not expecting. I won't ever use this company ever again. I wish I could give no stars.

3rd attempt to complete a scheduled appointment at Labcorp. 3rd location, Toepperwein location,…read moresaved the day. Quick and friendly customer service.

Eden did a great job of studying my wife last night. Welcomed her at the secure entrance, walked…read moreher through the whole process, and made sure she departed safely in the morning.

Staff are super friendly and always willing to help. Marco…read moreis very knowledgeable and helpful and truly understands a clients needs.

The facility is wonderful, but Executive leadership has been a challenge! Within that venue, the…read morefood & activities have been a challenge! Rita Adams was a conservative & brilliant executive! She was just getting to the food & activity improvement when we were told that she found a new opportunity more suited to her desired future. We would not want to stand in her way, but she is SORELY MISSED! The food has been based on cheap & overused oil. Nothing can overcome the nasty oil being used! The protein is limited to mixer of meat, bone, & grizzle that ruins every dish. Occasionally there are suspect cuts of real meat with little relation to real meat. Most often the facility depends on slices of heavily processed meat rolls. The people cooking have no sense of how to season the food! There's far too much of chili powder & coriander, to the point that we can't consider eating the poorly seasoned compositions. A superior chef is sorely needed! The activities were exceptional with Jessica Trevino. Jessica was pushed to do the job of at least 2 people, which ruined activities. The new activity director has been given far more support from CNAs, but Jessica contributed wonderful food & activities above & beyond what is currently provided.

Rehab unit excellent but outdated equipment. Nurse staff is short, CNA is hit and miss. Food is…read moreoften cold and lacking flavor. Sinks are not wheelchair compliant.Rooms are difficult to move around in.needs better access to garden. Needs consistency.