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    Patel Alkesh, MD

    3.8 (4 reviews)
    Closed 8:00 am - 4:30 pm

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    Primedoc

    Primedoc

    3.3(18 reviews)
    1.8 mi

    I feel completely neglected as a patient…read more PrimeDoc Columbia is absolutely horrible at communication and follow-up. It does not matter if you send emails or messages through their patient portal -- you simply do not get answers. I reached out multiple times and was ignored. Because they failed to follow up with me, I was forced to book an entire medical appointment and pay a copay just to get information I should have received by email. I wasted both my time and my money. It is now January 13 and I am still without the medication I need and still without a proper reply. This is unacceptable and irresponsible patient management. Healthcare providers should not leave patients in the dark, especially when medications are involved. I will absolutely be going elsewhere.

    Absolute trash place to receive healthcare with scam practices, lying about in-network insurance,…read moreand leaving us hanging for over 4 MONTHS. My partner called the office prior to coming in asking if they are in network for his insurance and they said yes. He came in, received a Covid test, flu test, and a "direct optical exam" (doctor looking at the patient lol) and was billed $325! The bill obviously raised concerns so we called Tricare only to confirm that they are OUT OF NETWORK. I called the office directly and have on audio recording saying they are in-network for the specific Tricare plan, which again, is said otherwise by Tricare. We have both called PrimeDoc billing and left voicemails since his visit on NOV 7 2025! It's March 9 2026! Avoid at all costs (literally!)!!

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    Patel Alkesh, MD - familydr - Updated May 2026

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