Love having Bellport Jewelers as my personal jeweler. When you go there and meet Peter, Dianne, and…read morePeter Jr - you feel instantly welcomed and become like extended family! They really do exceptional work and take great pride in it. This place is not like those generic super mall chain store jewelers which I personally can't stand. Their store is in the quaint town of Bellport which is very historic and beautiful to walk through, shop, enjoy an ice cream or grab a slice of pizza. Instead of selling my unwanted gold.... Peter did the most amazing thing with my pile of jewelry. He made me custom pieces that were so artistic and organic.... and I am the only one who has them! If you are an artist or appreciate art like me - definitely see Peter. Plan on staying awhile in the store because odds are you will sit down for a good chat!

Sorry to say but not happy with this company. I bought and paid for a $5 star note a few days ago…read more I immediately called them to make sure my payment was recieved and that they would ship in a timely manner. I had to leave a voice mail. Never recieved a call back. 3 days later I recieved a text from Dianne that they were sorry but the item sold to someone else and that they were going to refund my money. This is not good business practice. When I questioned this She told me, "Sorry, it happens". I have been selling on lives and online for years and never once have I sold something that I did not have for sale. Better call them before you buy from them online to make sure they actually have the product because, we'll, you know, "Sorry, it happens"!

I bought my very cherished Budweiser Clydesdale Clock to Arthur. Not only did he fix it at a great…read moreprice but he also took very care of it. Would definitely recommend this plane.

Eric helped me out when I needed a strap put on a submariner. He was pleasant and his work was very…read morediligent, no scratches or scuffs made to watch during his repair. He did careful work while only taking a few minutes to complete the job. I will be going back to him for my future jobs. Thank you Eric!

Very friendly and helpful. Worked on my watch quickly and was very affordable. I would absolutely…read morego there again for jewelry repair.

Great service and great people. Very welcoming right when I walked in. Clean atmosphere in there…read moreand also a great selection of jewelry.

Excellent experience with David from start to finish. i received the watch today and it is…read moregorgeous. Came with papers and box. David was a pleasure to deal with answering all of my texts quickly . I would definitely purchase from them again. Thank you for my stunning Cartier watch.

I recently bought a watch from Anthony. I saw a photo online and texted him. He gave me a great…read moreprice, sized it for me and sent it 2nd day air. It was a designer that I normally wear and it was a watch I had on my "want" list. I was able to register it online with the designers website and get my 8 year warranty through the designer . If you get diamonds on the bezel the warranty will work differently, but rest assured they only sell 100% authentic watches. Will certainly use them again for future purchases

They were accommodating and fixed a piece of jewelry like we had bought it from there. Very…read moreprofessional good customer service.

Went in to have a Cuban chain link clasp repaired they replaced the clasp and cleaned for me and it…read morelooked like it did when I first bought it ! lovely service and fast. Will definitely be back for all my future jewelry needs, thank you!

I walked into Gennaro Jewelers needing my tennis necklace repaired and walked out with not only a…read morenecklace that looked brand new, but a solution to something that had been bothering me for the longest time. I genuinely cannot say enough good things about my experience here! From the moment I walked in, Eric was welcoming and thorough. He took the time to inspect my necklace and explain what needed to be fixed. I was then brought downstairs, where I got to sit and watch Herman work on my necklace up close on a TV screen. I could see every little detail of the repair as it was happening, which was fascinating! While I was downstairs, Courtney came over and started explaining everything to me. At this point, I felt like I was on a little excursion tour and I was loving every minute of it! She shared how Herman got his start in jewelry repair when he was just 9 years old in Ecuador and how he's spent years perfecting his craft. Watching him work while hearing his story made me appreciate the craftsmanship that much more. My necklace was repaired, cleaned, and polished to absolute perfection. But here's where my experience got even better. While I was downstairs, Diana complimented me on my necklace and the diamond earrings I was wearing. What she didn't know was that those earrings had been driving me CRAZY for the longest time. Because of their size and weight, they would constantly tilt downward instead of sitting beautifully on my ears. It's such a small thing, but when you have beautiful earrings, you actually want people to SEE them! Diana asked what kind of backings I was using. I told her screwbacks, and she smiled and told me to come find her upstairs when I was finished. Well, I did, and she pulled out these jumbo-sized screwbacks and said, "Let's see if these work." She cleaned my earrings, had me try them on with the new backings, and I kid you not, I got emotional LOL. My diamonds were FINALLY sitting upright and looking the way they were supposed to! She jokingly called them the "magic bra" for earrings, which honestly couldn't have been a more accurate description. SOLD! I walked in for a necklace repair and somehow walked out with a problem solved that I hadn't even come in to address. All because Diana was observant enough to notice something and thoughtful enough to offer a solution. That to me is exceptional customer service. Before I left, Eric inspected my necklace one more time and even gave me some helpful advice on how to properly lay and store it to avoid future stretching or breaks. What really stood out to me was how genuinely friendly, knowledgeable, and helpful everyone was. Nobody was trying to sell me something I didn't need. They were simply passionate about what they do and took the time to make sure I was happy. I left Gennaro Jewelers absolutely elated. Between Eric, Courtney, Herman, and Diana, what could have been a simple jewelry repair turned into such a memorable experience.

My fiance and I ended up going to Gennaro to get our wedding bands since I wasn't thrilled with the…read moreplace he got my engagement ring at and this place was extremely recommended on the Brides of Long Island Facebook group. I worked with Donna who assisted us with the bands, and Latisha (I think was her name) to get my ring re-sized and polished, and to fix a scuff in the finish caused by the other jeweler. All the work was done right in front of me and never left my sight. The experience was absolutely 10/10 and I definitely HIGHLY recommend them for your rings!

I have been a loyal customer for nearly 3 decades and I've never been disappointed with any repair…read moreor purchase. My needs are always held in importance and the "triage" customer service is chef's kiss. This business is worth patronizing for all things jewelry! Arthurine Dunn

I brought my wring here to get resized I also ended up having a stone fall out and they fixed it so…read morequickly!

Very helpful, reasonable and honest. Highly recommend. Trish is accommodating and listens to what…read moreyou want done.

If M can't fix it, no one can! I brought a watch to their store which was essentially a build kit…read moreI bought from overseas. It looks nice but the links were impossible to remove. I tried myself and actually broke some of my tools. M cut out the bad links and sized the watch for $21. I was prepared to spend way more given what a nightmare this project had themes into. She is highly skilled and deserves credit as the artisan she is!

We went in to the store in late April with 2 missions - sell some pieces, and repair and enlarge my…read morewedding rings. They appraised my pieces with a very fair price, and took my rings with clear plans for these precious heirlooms. Then life intervened - I had a fall, and then surgery on my knee. The folks in the jewelry store were so patient! I limped into the store again on the 7th of May. My rings were so beautifully repaired, they took my breath away! I feel so fortunate that after almost 3 years, I get to wear them again. And we struck a very acceptable deal for the items I sold. Honest, professional, friendly. This family-owned shop will have my jewelry business from now on. I can't recommend them highly enough!

Great support and service. Extremely satisfied with my past purchases. Staff is very knowledge…read moreand have been shopping a store for several years.

Jewelry By Eliebooth #5 on the back wall of the exchange). She and her husband Barry are wonderful…read more She upgraded my wife's engagement ring and it's stunning! I traded in some old gold and $$$!!! Great deal. I brought my son in for an engagement ring and he also thought she was amazing. Highly recommend.

Absolutely horrible, unethical business practices. There is nothing reputable about the jeweler or…read morethe inventory. There are plenty of honest jewelers out there, this is not one of them.