Based on the reviews received I took my Lejour "Flygraph" chronograph to Eric to see if he could…read moreaddress a problem on an otherwise good functioning watch. It kept good time and everything worked as it should except the seconds hand would not return to the 12 o'clock position, more like 11:58 when I finished using the chronograph. Two weeks later Eric tells me it will cost $845 to fix my problem! Now this is a watch that cost under $100 at the Ft Rucker post exchange in 1972. No thanks, I said and went to pick up the watch. Eric was not there but his father was and after some grumbling found and returned my watch which now did not run and the seconds hand was stuck at the 2 o'clock position. I told Dad that this watch ran well when I brought it in, so he took the case back off and did something as the watch was running but the second hand was "stuck" at the 2 o'clock position, not 11:58 as when I brought it in.. If I started the chronograph function, the seconds timer returned to the 2 o'clock position, not 12 o'clock. I explained all this to Dad who said I should talk to Eric. I asked Dad if he would have Eric call me. He said OK but Eric chose not to. From the many positive reviews it's obvious Eric is competent In my case, however, he ruined a watch with sentimental value that I had hoped to pass on to my grandson. Obviously, I cannot recommend them at all. But if you choose to leave a watch with them, make sure you explain and show everything about the watch.

Good work, trusted merchant, quick turnaround, reasonable pricing. I highly recommend!…read more Eric not only replaced my watch battery and repaired a sentimental costume ring (that two other jewelers refused to look at because of low value), he replaced three missing diamond stones my in my wedding band! Located between Home Goods and Marshall's in Gateway Plaza, Patchogue. Call first as Eric is not always there: 631-629-5393

Wow wow wow! What can I say! I am so in love with my ring from Bellport Jewelrs! Dianne worked with…read moreme to comb through many options of stones and settings until we came up with my ring! She was patient and informative and most of all really took time to understand and execute what I wanted. I highly recommend you getting your custom engagement ring here! The best part about Bellport jewelers is that they have a passion for antique and showed me a beautiful vintage round diamond after looking at so many newer cuts that I wasn't loving. Most jewelers shy away from vintage! Seriously if you are looking for a lifetime piece, something you will love forever, Bellport Jewelers is your place!

Love having Bellport Jewelers as my personal jeweler. When you go there and meet Peter, Dianne, and…read morePeter Jr - you feel instantly welcomed and become like extended family! They really do exceptional work and take great pride in it. This place is not like those generic super mall chain store jewelers which I personally can't stand. Their store is in the quaint town of Bellport which is very historic and beautiful to walk through, shop, enjoy an ice cream or grab a slice of pizza. Instead of selling my unwanted gold.... Peter did the most amazing thing with my pile of jewelry. He made me custom pieces that were so artistic and organic.... and I am the only one who has them! If you are an artist or appreciate art like me - definitely see Peter. Plan on staying awhile in the store because odds are you will sit down for a good chat!

Very friendly and helpful. Worked on my watch quickly and was very affordable. I would absolutely…read morego there again for jewelry repair.

Great service and great people. Very welcoming right when I walked in. Clean atmosphere in there…read moreand also a great selection of jewelry.

it was great service Price was reasonable…read moreWill go again The person behind counter was great

I brought in one of my older Citizen watches for a crystal replacement. I requested a sapphire…read morecrystal as opposed to the standard mineral crystal. Aziz's people did a beauty of a job. Pressure tested and all. I was so happy with the results I returned a few weeks later to have the crystals replaced on two of my Seiko watches. One a divers watch from about 15 years ago and the second a vintage dress watch from the 70's. They all came out amazing, I highly recommend these guys, great prices as well.

So I was looking for a cobbler, which is hard to find specially in the outer boroughs. I came…read moreacross these guys, Roma shoes and wireless repair. I have bought some expensive shoes and they were too big maybe a half size too big I took it to him and he knew what the situation was right away. He told me come back in an half hour. He said these are very good shoes, (Gucci) but he's gonna make them a little better. He added a little Rubber soul at the bottom, some taps at the heel and he put a insert in Which made the shoe fit excellently. I plan on bringing him two or three other pairs that are too big and one that's too small and I haven't worn them because of this thank you Roma. Donald

Overpriced, mediocre repair work. Unprofessional workers, asked for receipt for repair work and…read morereceipt did not include required deposit paid.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Forget it. Worst experience. Came to my house and just took the mechanism apart on my grandfather…read moreclock and brought it back to the shop to evaluate. Waited weeks to get a call back to say needs $3000 to replace new mechanism... got someone else to do a repair on the spot for only fraction of the cost.

I have a wall clock that was my father's from when he retired from AT&T. It stopped working about…read morea year ago and I was looking for a repair shop. NY Clock repair was the 3rd shop I bought it too. It took a while for them to give me an estimate and the time table for the repair was 6 weeks. The other shops took longer and could not give me a time frame or an estimate. They did exactly what they said they would. With a 50 year old clock it's difficult to get the parts but they communicated well. I was pleased with the quality of the work and happy with the cost. I would highly recommend them.

Lost a customer. Not the same since Kay has been gone. My…read morehusband and I spent thousands of dollars on our custom made wedding rings here. Even have our thank you wedding picture on their wall and have referred many people to them. I recently brought my ring in to have two sizing beads removed. they informed me they cannot do it in the store and it had to be sent out. I did not feel comfortable doing this, but they convinced me that it's totally safe and would be no longer than two days. I trusted them because they were the ones I purchased the ring from. Two days come and go and no phone call. I called them and they said they're still waiting for an estimate and it would take another four additional days! Another four days come and go still no call. I call again and they say it's going to be an additional two days. After those two days I go to the store personally to pick up the ring and it's not there as promised. I told Lou that this is ridiculous now it's been eight days when I was told two days. I was getting worried that my ring was lost and very upset. I wanted my ring back for an event that I was attending, I asked Lou if he could get it for me the next day. He said he would try but no promises and would call me. Never called me the next day. So then finally two days later I get a call. I go to pick up the ring and ask if they could take at least something off of this bill because it's now 10 days when they told me 2. He was polite and admitted that everyone who works in the store agrees that it shouldn't have taken this long but refused to take anything off the bill. Told him I was very upset how this was handled and that sadly we won't be coming back to their store again.

Always happening with the service at Artistic Jewelers! The staff are friendly and so helpful. I…read morehad a piece of my grandmothers jewelry reworked and they could not have been more amazing. The new piece came out amazing and I felt extremely safe leaving my family heirloom with them.

I recently bought a watch from Anthony. I saw a photo online and texted him. He gave me a great…read moreprice, sized it for me and sent it 2nd day air. It was a designer that I normally wear and it was a watch I had on my "want" list. I was able to register it online with the designers website and get my 8 year warranty through the designer . If you get diamonds on the bezel the warranty will work differently, but rest assured they only sell 100% authentic watches. Will certainly use them again for future purchases

Excellent experience with David from start to finish. i received the watch today and it is…read moregorgeous. Came with papers and box. David was a pleasure to deal with answering all of my texts quickly . I would definitely purchase from them again. Thank you for my stunning Cartier watch.