This place is the worst. I order a winter school jacket in Decembe 1, owner said it would be done…read morein 30 days. Calling for status in Jan, very rude and insulting response from owner. Then I called 2 times in February response rude again. My wife went in Mar. not ready. Pick it up on Mar 29 the jacket had a mildew odor. And received rude insults again. I was threatened by the owner. He then over charged my credit card, till I corrected him. The owner is a very angry man. he should be in any business dealing with childen. I do not recommend this busines nor should any high school

This business personifies why Yelp is so important. Looking at Accent On Leather's website you…read morewould expect a professional, well-run business that does quality work and charges fair prices. And since there really aren't many business who specialize in this, I had high hopes. Granted, the work he did for me was fairly reasonable but their quality and reliability are sketchy at best. I brought a fairly expensive shearling coat to have some alterations performed. Specifically, I needed the buttons moved & sleeves shortened. I was immediately taken back because the proprietor wreaked of cigarettes. Not sure about others but I really cannot stand my clothing or just about anything else smelling of smoke. He was also, less than friendly, bordering on curt. He matter of factly measured me and the coat and informed me that he was really busy and told me it would take about 3 weeks. Can't fault a guy for being busy so I agreed and left. Three weeks later I called and inquired about my coat and was told that it was ready. Said I would be down to pick it up shortly and when I arrived, the store had closed early. Okay, shit happens. Trip number 3 the next day only to find out that it wasn't ready. I reminded him that he said it was done and he had no reply, just reiterated how busy he was. Two weeks later, coat is finally finished. Trip #4. Alterations were sloppy at best and I saw that he had discarded a leather tab that was on one of the sleeves. I asked what happened and he said he decided to leave it off. Really? Would have thought that was my decision. Fortunately, he empties his trash about as often as he empties his ashtray so he was able to fish it out and sloppily reattach it. Again, this is a leather specialty store that specializes in leather repair and tailoring. Demeanor and smell aside, I expected perfect work and received something not even close. I wore the coat maybe a few times, had my local tailor try and repair the shoddy work he performed and ended up giving it away. Not sure about his other work but if you need leather or suede altered or repaired, I would stay the hell away.

Dropped of scuffed off dress shoes and hoped that they would be able to get some of the scratches…read moreoff but never did I think they would come out looking brand new. The gentleman was very friendly and professional and did a test before he told me he would be able to do it. Very fair pricing and quick turnaround, dropped it off and picked it up next day. It feels like the scene from Toy Story when they fixed up Woody's boots. Will definitely go back whenever I need to.

I was in desperate need of shoe repair after running my favorite pair of boots into the ground for…read morethe third year in a row. After a quick call, the guys at Interstate swooped in and were able to transform my scuffed up boots into nearly perfect shape. The only thing that kept this from being a 5 star review was the work they did on my leather jacket. They did an excellent job touching up the faded color spots but I wasn't in love with the patch job done on the lining. While each pair of shoes was reasonably priced at under $20 a pop, my jacket was $100+ and had literal patches that rub awkwardly on my arms whenever I wear it. Not the end of the world, just would have taken it elsewhere if I would have known they weren't going to sew up the tears. Don't think twice about taking your shoes or favorite bag here for some much needed TLC. So grateful for their workmanship and won't think twice about dropping off my investment pieces for some much needed TLC in the future!

Plz don't come if you don't want to ruin your day!…read more I've been to this shoe repair store three times, and unfortunately, my most recent visit was extremely disappointing due to the rude and unprofessional attitude of the staff member there. The boss was fine, but the staff was truly rude. Dealing with such a thing on Saturday literally ruined my weekend. Therefore, I wish to share the whole story with you guys here. On my third visit, I clearly told the staff that I didn't want to spend too much on an outsole replacement, since this particular pair of shoes only cost $95. I even said that if the cost was too high, I would prefer to buy a new pair. The staff assured me the job would be $35, which I agreed to. However, when I returned to pick up the shoes, I was suddenly told the price was $85. I felt helpless since there was no invoice given, and the service has already been done. When I questioned the change, the staff became rude and dismissive, showing a very negative attitude rather than calmly explaining the misunderstanding. It turns out the $35 quote was only for the heel--not the full sole replacement--which was never made clear to me. Thankfully, the boss stepped in and agreed to a $50 charge, which I accepted. But the damage was already done in terms of the experience. After the boss agreed on $50, the staff becomes even more rude to me. This is the reason why I would like to share this experience with everybody else to help your guys avoid such experience. What made this worse is that I had already been tolerant in the past. For example, during a previous service, the staff got black oil/dirt on my shoes which was a pair of brand new Saint Laurent sandals with retail price $770 dollars before tax, but I chose not to complain and continued to support the business. I expected a little more care and respect in return. Please refer to the attached pic for more details. After this last visit, I've lost trust in this store. I don't recommend going to a place where simple communication turns into conflict and customers are treated with such negativity. There are many other stores out there--choose one that values honesty and respectful service.

My husband's special leather loafers needed new half soles. The cobbler showed us two types of…read morequality half soles that could be used. We chose one and returned a day later to beautifully shaped and finished shoe soles. What a wonderful service!

Jim's Shoe repair is iconic . I've been going there for over 20yrs . One of the best in NYC. Thank…read moreyou Jim and staff for your years of expertise and great customer service .

I sent in a beautiful vintage purse to have the strap repaired from a recommendation from…read moreFashioNica. They gave me a list of options from touching up the leather to a full new strap. The whole process was fairly quick for having to ship my purse across the country. When I received the purse back however it had some discoloring on it that wasn't there before. Jim's team was contacted and paid to have the purse shipped back and forth and again and fixed the issue immediately. I am very happy with the service and excited to see what else they can do!

I needed a pair of shoes polished and I'd a search and care across this place, that I probably…read morewould have never noticed it or knew about it, without Yelp. They have a shoe repair, locksmith, and barber shop, all in one. I walked in, I was immediately welcomed by the owner, who informed me, he'd need only about 15 minutes to polish the shoes. He did a great job and had them ready, upon my return. I will continue to come here.

Perfect repair and resole of my shoes, really fast turnover, and 50 percent cheaper than anywhere…read morein Manhattan. Great friendly service. I highly recommend them.

I purchased a wallet from this company, the leather is thin and very low quality. The leather was…read morevery dry and almost wrinkled. Stitching was uneven. Definitely not worth $95. Furthermore when I attempted to leave a negative review on their page they filtered it out and didn't post it. Stay away from this company, very poor and dishonest business practices.

They offer free monogramming, but it's not clearly stated that this makes the item ineligible for…read morereturn. The quality of the wallet was not what I expected for a $95 purchase. Additionally, the buyer is responsible for return shipping costs. I would recommend purchasing from a company that stands behind its products more transparently.

This was a much more pleasant experience than I thought it would be given the fact that they've had…read morea closeout sale sign on their window for sometime now. I walked in and before I made it to the wall of shoes the owner was up on his feet and helping me, asking me what I needed. Ended up buying boots and a sweater for something like 60% off. I'm going to try to come back at least one more time before he actually does close out his store. If you're reading this, thanks a lot Bob!

The owners are very helpful and the products are if the same quality you'd did at big name brand…read morestores. I bought some tennis shoes there and they are comfortable and sturdy. They were only $18. They offer a deal of two pairs for $30. The leather jackets there look beautiful, and they also have several racks of shirts and pants.