I'm writing this with a heavy heart and a real pit in my stomach…read more
We booked the 2-hour, 45-minute trail ride for three people and were genuinely excited about the beach experience. Unfortunately, what we witnessed left us deeply uncomfortable.
As we walked out to the horses, one mare immediately stood out. She looked extremely thin, tired, and very old. It was hard to ignore. As we looked around more closely, we realized that all of the horses -- about 14 of them -- were already fully saddled and appeared not to have been brushed beforehand. I understand horses live outdoors and get dirty, but this was not normal dust or a bit of mud. Their coats were caked with dried mud and what looked like urine stains. Their fur felt stiff and crusted over. You couldn't even comfortably pet them.
My friend was assigned the older mare. When she tried to gently pet her neck, the horse pinned her ears back in a way that suggested discomfort or pain. It didn't feel like a "don't touch me" moment -- it felt like a horse that was worn down.
The day was warm -- in the 80s -- and there were long stretches without much breeze. We were sweating, and so were the horses. When we returned from the ride, the horses were tied back up with sweat. We saw no water buckets, no hay in the area where they were tied, and none were offered water while we were there. After nearly three hours in the heat carrying riders, they were left standing there unattended while the guide walked back to the hut and sat down with the other guides.
For context, both my friend and I own horses and have cared for many horses over the years. We understand what normal barn conditions look like and what it means to care for working animals. This isn't a casual observation from someone unfamiliar -- it comes from hands-on experience feeding, grooming, riding, and tending to horses properly. What we saw did not reflect attentive daily care.
For a $250 experience, this wasn't about expecting luxury. It was about expecting humane, knowledgeable care for the animals doing the work. We left feeling sick, unsettled, and genuinely concerned for the well-being of that older mare wishing we could take her home with us.
You need to do better. These horses deserve attentive grooming, proper hydration, and not just to be used ride after ride without visible attention to their comfort and health.