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    Fall City Party Ponies aka Fall City Pony and Horse Farm

    4.3 (6 reviews)

    Services - Fall City Party Ponies aka Fall City Pony and Horse Farm

    Event planning

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    Aisle of View - A beautiful wedding at the Arctic Club in the Dome Room.

    Aisle of View

    (5 reviews)

    I used Merry Beth as my wedding planner for my wedding this past fall. While she did a good job…read morecoordinating the day of, the experience up to the day was anything but perfect. I will preface this with, I would recommend her for day of, she had good ideas for the timeline, but if you want a planner through the entire experience I would shop around. When we had meetings, she would drag things out and then suddenly rush us out because she had to pick up her daughter. I understand family obligation, but she made me as the client feel like I was the reason she was late, not because she wanted to talk about other events she had done. She also had some other family circumstances (again I understand these), but she brought them into my planning and I had to send multiple follow up emails to make sure we were still on target during this time. Finally, her response when I would ask for updates would be that she had a HUGE wedding that weekend and was focused on that (as a wedding planner, that is what I expect you are doing during wedding season). By saying this, it made me feel like my wedding wasn't special enough or HUGE enough to matter to her. It shouldn't make a difference if you have a 2 person wedding or a 400 person wedding, the person you are paying to help you should make you feel special about it. Be prepared to spend A LOT of money, especially for what you get. For the amount of money we spent on the wedding planner, I could have had two or three beautiful weddings. She charges for every little thing, down to emails saying, "Thank you" or emails I had to send asking her to respond when she was working through personal matters. She also charged us for visits to the wedding location prior to the day of, I wasn't aware she was doing. I found myself doing most of the work, which for the amount she charges anyone would agree she should have been doing. I found all of the vendors, the location, the florist, save-the-dates/menus/invitations, tied bows, the whole nine yards and she wanted to take credit for it. It was my wedding, absolutely perfect and beautiful, but not because of her help, because I planned everything. She actually asked me to bring an extra save-the-dates/invite and menu to my rehearsal so she could use as an example of her work. If she had helped with the vision and look of the wedding, I may have been willing to, but considering I had selected the save-the-dates before we were working together and the menus and invites were also 100% my decision on my own, I don't feel she deserves credit for it. During one of my initial meetings, she put down my florist because of the amount of money she was charging me for flowers and told me to be cautious to make sure I knew what I was getting. The three of us had a mock up and suddenly my floral budget tripled (honestly I am not convinced I would have gotten less flowers for the original dollar amount). She is a nice lady and is helpful with the day of logistics, but be cautious and prepared. If you decide to use her I recommend setting strict guidelines and limits and upfront communicating what you expect for the amount of money you are about to spend.

    "Well, we are at the end and I just want to say again how grateful I am to have met you and to have…read moreyou be such a critical part of my wedding. Every vendor that I talked with raved about how organized and wonderful you were and how lucky I was to have you, Merry Beth, as my coordinator. On top of that many members of my family and wedding guests came to me to let me know how fantastic they thought you were. Everything was seamless. I was not seeking perfection, but that is exactly what you delivered. So, with a little sadness, I say 'thank you' because we won't be working together any longer. I am actually going to miss it all." -- Bride

    Topsy Turvy Bouncers - Some fun games to add to your next event! (Pictured from Left to Right: IPS Sport arena, IPS Arena Room, IPS Nerf Gallery, and Axe throw)

    Topsy Turvy Bouncers

    (17 reviews)

    Owner Tyler is extremely rude and unprofessional. DO NOT give them your business. After voicing our…read moreconcerns about no communication on pick up time as the bouncy house was blocking our driveway, he hung up the phone on us! He said "according to the contract" this and that, but also "according to the contract" it says you will tell us a pick-up time. That of course didn't happen and it felt like it was all our fault. After reading the other reviews, it looks like we're not the only one. In a business where customer service is everything, the owner is HORRIBLE to work with. There are many other options out there from companies that are looking to earn your business and treat you with respect. Surprised this company is still in business. 10/10 DO NOT RECOMMEND.

    Wow, after 5 years of using Topsy Turvy rentals, this was the last straw…read more Background, we have 6 kids and we started renting from Topsy Turvy before Covid at first for just our kids and eventually for their birthday parties. They've always been great with communication and prompt with drop off/pick up. Usually within an hour of our reserved start and end time. This rental experience was very different. We rented a bouncy house from 4-8pm. It was dropped off at 3pm and the delivery person confirmed our end time and said they'd be back then. 8pm came and went. By 11:30pm, my husband and 4 neighbors had to deflate it and rolled it into our garage since we couldn't just leave it out all night on our driveway - HOA rules and all that. I called at 7am the next morning to find out when they would be picking up - left a message since no one answered. Called again at 11am since I wasn't able to just hang around at home the whole day waiting on this pickup and I wanted to confirm some sort of pickup time - mind you the company communicated ZERO with us up to this point aside from saying they'd be back around 8pm the day of our reservation to pick up. This time someone answered and said they were really busy the night before with X # of pickups and only pick up until midnight. He said they'll get there when they get there. 10 minutes later the same person who dropped off our rental was there to pick up. He apologized and said he was told someone else was picking up our rental last night so sorry it was missed. (He was very nice about it - this was a different person than who I communicated with on the phone) When it was time to pay, I asked if there could be any type of discount since nothing about pickup was communicated to us (aside from "I'll be back around 8pm tonight") and we were left just waiting all night for the pickup. He called the owner, Tyler, and the owner called me back immediately. To say Tyler was RUDE would be the understatement of the century. He asked why I would want a discount and I just mentioned I was wondering if it was a possibility given we had to deflate and move the bounce house on our own last night and were waiting hours for them to show up - and they didn't communicate with us and we've just been waiting in limbo. He said I clearly didn't read the contract (he was demeaning to me about it). I asked what I missed in the contract and he said they have 24 hours and they'll get there when they get there. In their contract it says "delivery and pickup may occur up to 24 hours before and 24 hours after event start time and end time. LESSOR WILL NOTIFY THE LESSEE OF ESTIMATED TIME OF DROP-OFF AND PICK-UP PRIOR TO EVENT START TIME." I told him I was told 8pm pickup time at drop off and he didn't care. I was left in shock. If I'm at fault for missing that section in the contract, then so be it - he could have kindly or even matter-of-factly told me this. Instead, he was so short and rude and borderline aggressive. I mentioned we've been renting from them for years and this was the first time we've ever had any issues but if this was how they (he as the owner) reacted I don't think we'd be able to rent from them in the future. He loudly said "Thank GOD" and hung up on me. So, there's that. Bounce house was fun for my kids, but in my opinion not worth the non-communication and subsequent aggressive communication from the owner, Tyler. Will NOT ever be renting from again. Would NOT recommend to others. Owner should rethink his business if he can get so riled up and aggressive over a simple question and not handle customer service.

    Fall City Party Ponies aka Fall City Pony and Horse Farm - eventplanning - Updated May 2026

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