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    Recommended Reviews - Party Plugs

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    6 years ago

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    Paris312

    Paris312

    4.9
    (165 reviews)

    Paris312 really came through for me! I was looking for a small, yet beautiful, balloon bouquet that…read morecould be delivered to my apartment to surprise my wife for her birthday. Not only was the process on their website simple and straightforward, they also had an option to shorten the delivery window. The delivery provided updates and happened earlier than expected making for a great birthday morning!

    Beware! Unprofessional, unresponsive, & unreliable. Sent in to request for 2 events, twice. No…read moreresponses. Sent an email was told they'd get back to me with a proposal, missed their own deadline. Sent another email to Nicole: "really don't appreciate the unprofessionalism. No response to my 2 internal request for a quote, I have to email you. Then your own deadline isn't met." Then Nicole asks me question some that I already answered in my initial requests. Clearly, no attentiveness or attention to detail. Sent me their basic cookie cutter event stuff. I didn't want their cookie cutter display stuff from their website. I wanted a quote for something unique. I answered her email questions then an Ali responses saying "Nicole is out of the office until Monday." She went on to tell me "12 days is enough for us to accommodate your requests." I don't think they could handle my request. As Nicole previously stated, "I sincerely apologize for the delay and completely understand your frustration. You're right that I had given you a timeline, and I'm sorry that I wasn't able to meet it or communicate the delay with you sooner. We are currently in the height of our busiest season, and our response and proposal lead times have unfortunately been longer than usual. That being said, I should have kept you updated rather than leaving you waiting. I am working on your decks and will have it over to you today. I really appreciate your patience and apologize again for the frustrating experience." Again, why would I use this company? Why would you?

    Party Plugs - partysupplies - Updated August 2026

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