I booked online 2 days before a party 10 minutes before they closed. Super friendly and…read moreprofessional. I somehow screwed up my reservation online and booked the same thing three times. I left a voicemail and sent an email and Nora called me back immediately and straightened everything out. I was super grateful that they were able to accommodate us as a last minute booking for a Saturday. We ordered a 6 in 1 bounce castle with a water slide and small pool. Delivery was on time and very professional. Nora and her husband even returned an hour later to bring sandbags to weigh down the corners as we set it up in the driveway. Very fair pricing, very nice people to deal with. Our delivery was local so there was no delivery fee. Highly recommend!!!!

I just booked with them for the second time. My kids had such a good time last year. They were so…read morenice, professional, and prompt. I would highly recommend, it's always awesome to work with a company who provides great customer service.

We rented a 20x20 tent, tables, and chairs for my sons graduation party, and they brought…read moreeverything early in the morning the day of the party, set up the tent quickly, and picked it up the next day. The prices were great, and we will definitely use them again.

They arrived late day of, way too close to our event. & they picked up earlier than the window the…read morenext day. Staff were nice, but our event was thrown off because of their lateness.

Everyone loved this 40x40 high peak tent at the party! Would highly recommend working with this…read morecompany, they are very professional and they have beautiful party equipment! 10/10!

My family member didn't want to share their experience themselves and asked me to do it for them…read more Unfortunately, the quality of the rental equipment was very disappointing. The equipment was old and dirty, and we felt it was not worth the price. It was also about 40% more expensive than other rental companies we compared. Communication was not the best either, which made the overall experience even more frustrating. For the price we paid, we expected much better-quality equipment and communication. Based on this experience, we would not recommend this rental company.

This was the easiest most seamless transaction. From the moment I made contact, the young lady was…read morevery accommodating and as promised sent over the estimate. The chairs and tables delivered were clean and wrapped, the tent looked brand new. The instructions were simple and customer service was stellar. I would recommend without hesitation. Dale F

I originally ordered tables and chairs for a party at my house. Unfortunately, I came down with…read moreCovid and the venue needed to be changed. I called to ask if they could deliver to another address and without hesitation, the answer was yes. Everything was delivered on time and in good condition. Pick up the next day, and on time, also. Raquel, the owner, even texted to see how I was feeling. This was my first time using Social Genius Party Rentals and I would certainly use them again and recommend them to anyone looking to rent party items.

I have used this company many times and they never disappoint. from the quality of the product to…read moretheir customer service. They will have your "rush" order early. If you are looking for a professional and pleasant experience simply Epr is the place to go.

I was looking to rent a tent for a family gathering. The salesperson on the phone worked with me…read moreto get me what I needed. They were professional and courteous. Thank You for all your Help. Daphne

Long read but My daughter's graduation party day had me in a full blown crazy mom panic because of…read morethis so called business. To anyone thinking about renting anything from this company, don't do it! A couple months ago we decided to rent a huge slip and slide for our daughter's high school graduation. We have a huge yard and have never had an opportunity to have a fun summer outdoor party. Since there was a chance it would be hot we decided on a large slip and slide water slide. This company had one that we thought was so cool! It was a splurge (close to $800.00) but our daughter did amazing in school and deserved it. I called and spoke with the company after I received the waiver and contract a few days before the party to make sure what I ordered was what I was expecting. She confirmed it was. I told her we would be available the evening before or the morning of the party if they wanted to set up earlier. The women I spoke with said the crew will probably do that because they have a big event the same day as our party. I then felt comfortable to pay our bill in full which was required and waited for the arrival of the slip and slide. They didn't show up the night before the party so we were anticipating it to show up anytime that Saturday before 1:00. I started to get nervous but assured myself this was a legit company and they should be here any minute, but when 1 o'clock rolled around (party starts at 3:00) and they weren't here yet, I began to worry.I called them and got an answering machine at 1:06. I called back 20 minutes later and someone actually picked up and told me that she did have me on the schedule for an early morning delivery, but they were having issues with the crew that day, and she would have to call me back. When she called me back I was not expecting her to tell me that we WOULD NOT be getting our slip and slide that day. Her entire crew was at the large $20,000 event but they will refund my money. Wait, What?!?!?!!!!! I had 75 people coming that 90° day and my daughter kept asking me all day where her slip and slide was! I told the woman that I don't want refund, I want a slip and slide that I already paid for it in full! How can a company do something like this. Imagine my heart dropping and not understanding how this could possibly happen. I begged and pleaded like an insane person and said we would go pick it up ourselves but were told it was not possible, nobody is there, it wasn't going to happen. I wanted to jump into the phone and strangle this woman! I have never in my life been this angry! My daughter was watching from afar with panic in her face. I felt helpless. No one even called me to tell me there was a mix up!! Don't ever use that company jumping wheelie's! I immediately called a friend who had a party a few weeks before ours to find out who they used, and it was Bounce House Kingdom. I then called them to see if they had anything at all available for that day and I was told they had one 19 foot waterslide left and they could bring it to us within 45 minutes, which they did in 30 minutes!They were extremely kind and great to work with and saved our day! They informed me that I was not the first person to call them with an issue from that Jumpin Wheelies company. They said they usually require more notice but would hate to ruin a kids party day.

Great company and great customer service, and great bouncy house!!!! They came on time, were very…read morehelpful, and we got to keep the bouncy house longer than our timeslot! This bouncy house was in pristine condition! I had a wonderful experience with them and recommend them to everybody.

I have used Elegant Favors & Gifts' services on many occasions and couldn't be more satisfied with…read morethe quality of their work and timely delivery. Anna is a pleasure to deal with throughout the transaction!

Arrived to the party venue ON TIME (even before me) and immediately began working to set up. She…read morehad some of the setup partly assembled at home so the hanging and decorating was swift! She was done well before our guests arrived and returned as the party was ending to collect everything. I sent an inspirational photo and it was matched to the T. Professional service, down to the invoice payments! 10/10