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    Party City

    2.5 (2 reviews)
    Open 10:00 am - 6:00 pm

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    Party City - Disrespectful employee

    Party City

    (3 reviews)

    I'm not one to usually go into party stores. I usually will find a different place to go to to get…read moremy supplies. Especially since you end up paying more in a party supply store than at other stores that have comparable items. I just happened to be in this plaza already so I decided to give it a try to pick up the last few items I needed that they just might carry. If it weren't for that fact, I probably would have bypassed this store and kept going on my way. Why does it feel like a dungeon when you walk in here. It feels so cavernous to have to be in a place that should be exuding excitement. I rarely come to one of these so I had no idea where I needed to go. I wandered at first and then just basically went up and down every aisle until I found what I needed. As you can guess, it was literally the last spot in the store after walking all the aisles. I did end up finding a few of the items I needed so that made it worthwhile, but in the long run, made for a longer visit than need be. The highlight of this place, a reason for the higher star rating, was the staff. She was super pleasant and quick. At the register we did make some chit chat and she had me out the door in no time. She was even able to assist another customer while finishing up my transaction.

    Sarah helped me with a return of a defective item in a pleasant and efficient manner. Store is…read moreclean and has enough holiday items in stock to last! Will be coming back. Thank you to the staff for being accommodating to my needs. Happy holidays!

    Party City - Here's an idea, get your balloons from elsewhere.

    Party City

    (4 reviews)

    Unless you're purchasing an item that is on clearance, Party City is not cheap by any means. For…read morebeing known as a discount store, the prices surprise me. Had the most frustrating experience here yesterday when I came in to buy balloons. The people who work here just have no clue what's going on. The store itself is fairly clean and organized for the most part. Aisles separated by theme, color and so if you're looking to come in and stick to a scheme and don't care about how much money you're spending, then this is definitely the place for you. Endless amount of holiday decor, graduation items, birthday things galore, they have it all. However, customer service is usually the reason why I'll continue to come to a place or decide to never go back. Like I said, came to buy balloons yesterday and the person behind the balloon counter hadn't a clue what was going on and had no interest in helping me whatsoever. I approached the counter and told her I needed to buy some balloons and before I could finish my sentence she said, "Hold on" Okay, fine you're in the middle of something, no problem. Maybe a little bit of a nicer way to say that but it's fine. When it was good time for her to help me I asked her if I picked out balloons myself and she said yes. So I went along the rows of latex balloons, most bins were completely empty, some balloons were dusty and dirty. I grabbed six latex balloons and put them on the counter. The girl then said, "You have to go to the counter on the other side of 2." Huh? I'm not an employee, don't know what that means. So I asked her if she could blow up a balloon slightly so I could see what it looks like and she just started at me blankly. After a staring contest for about 10 seconds, she goes, "Okay." Walks over to the air and says it's a pale yellow and didn't blow it up for me. Any time I've been to Party Cities in the past, they have no problem blowing up a balloon slightly so that I can see what it looks like before making a final decision. Then I asked her if she had any helium "Congratulations" balloons. She pointed her finger up to the ceiling where there were about 100 different kinds of balloons. Seriously? You work here, you can't tell me you have one or not? She couldn't because she didn't know nor did she care to help me find out. So I walked along the store with my head up at the ceiling trying to find a Congratulations balloon. To save you the time, they don't have one. Long story short it was seriously the slowest, laziest, customer service I've seen in a while. I'd rather go to the dollar store or spend the extra buck and have these done at Wegmans.

    Clean store. They have a lot of items to choose from. Candy is pricey. Good place if you have a…read morethemed party and want a lot of items around that theme. Staff is friendly.

    Party City - partysupplies - Updated May 2026

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