I'd never been into this location, when I suddenly needed yet a second pumpkin carving set. As I…read morehave found out, one carving set per pumpkin carved. I walked into a party wonderland. Surely, you say, it's another party store. But, I found everything for Halloween half off. That 4.99 pumpkin carving set? 2.49 for me. (I should've bought a couple of them). Check this out, even orange plates were half off. Tons of staff walking around in the store. Costume area had 3 staff working the wall of costumes to help customers with orders. Staff everywhere. And they were courteous, considering the crowded store. The line was backed up clear to the door, moved fast. Very fast. I got in and out in 15 minutes. The thing is, this place is totally worth checking on just before the holidays, cause of the deals. Napkins, plates, holiday decorations galore! I really like this store, and plan on checking it often.

Moe was SUPER ACCOMMODATING & BEYOND HELPFUL!!!! I didn't even realize they closed at 7pm and I had…read morea lot of questions and needed the great direction she gave, she never ever gave me one indication that they were near closing time. She answered every question with patience and details and still ended up creating 3 balloon bouquets for me. I got into my car at 7:04 and it was only then I realized they closed at 7:00. She never rushed me in any way! Moe! You are incredible and top 10 customer service I've ever experienced! Thank you for such a positive experience!!

Not as big a selection as I was hoping for, and a lot of their items can easily be found at Dollar…read moreTree for a lot less. Their balloon selection is unparalleled, however. Plus they'll blow them up for you and add colorful ribbons and weights, if needed. The 2 ladies working the day I was in were very nice and accommodating.

Brookeside Party warehouse is always a convenient stop whenever I need balloons! They're always…read moreavailable to provide when I need. I think their prices are competitive with other party warehouses but this one is in a much more convenient location. Overall great customer service and would recommend.

They have a little bit of everything at decent prices. I would go much more if they were closer…read more Probably a good thing they aren't I would spend more than I should!

My best friend recommended me coming here, she pretty much said it was a step up from 5 and below…read moreand it just so happens I love that store! They have everything you can think of here! I brought close to 24 items and it was only $45 and some change. I'm get also how half off items as well. You can go no wrong in this place. If you haven't already please give this place a try!

Do I shop here regularly? Nope. I only shop this quaint store on special occasions or whenever I do…read morenot want to brave WhateverMart. This is a place where you can buy beads, brightly colored plastic forks and knives and blow-up gorillas. This is a great store to buy things for specialized items for parties. They have a wide selection of themes and colors to choose from, too. They have almost everything you would need for a party. Recently I needed a few things for a quick throw-together party and they had everything I needed at a decent price. Parking is plentiful and you never have to circle the block to find a space. The sales associates always seem to be helpful and in a good mood. I have never had an issues with customer service at Party America. The store seems a little old but that does not seem to be a factor. I do think their prices are high on some things. Often it is difficult to judge because the bigger WhateverMart stores can do volume pricing. Perhaps just the products that I buy at Party America are more expensive. I have been able to get some great deals, though. There are no coupons of which I am aware but that would be a huge help. Good selection, friendly customer service, easy access. Yeah, not a bad store for niche needs.

Bumping them up a star because they are convenient when you have a fear of balloons popping…read more(hello!) and need some helium. That said, it's rather pricey at .90 a pop. Fine in a pinch. Staff is also pleasant and helpful. That doesn't change the aforementioned ennui that kicks in the moment I enter a party store, but it's unfair to judge PA based on my neuroses :)

Staff was swamped. Maybe that is normal for a Saturday, what do I know. Walk in order for balloons…read moreto be blown up was about. 30 minute wait. Not horrible since I had to run other errands and you can come back for your order. The downfall was a few employees were loudly complaining about another customer who wasn't expecting to wait for the balloons to be filled with helium. 5 standard balloons with polka dots was $7.06. Not cheap but not horribly expensive either. They were out of stock on half the basic colors for plastic plates. Not ideal but can't really complain for not being prepared the day of a party. Will I go back?! Only if my sister needs something. Wasn't my first choice but I just drove here there.

Oh man this place is awful! They run it like a DMV and I certainly can't hang. The balloon…read more"service" is that they blow them up for you with no frills. You want your balloon to last more than 6 hours? OF COURSE YOU DO, and they will try their best to make that happen...S'cuse me say whaaat? I have had balloons float for WEEKS and they say 6 hours is pushin it? When you are paying top dollar for a premium service- I think it's normal to EXPECT the best, but instead you tell THEM what you want blown up and they will make it happen, but for 6 hours. I was told they can "try" the gel, it "might" work...Boy. You can't just walk up and be like "yo, my kid is having a bris, I need some blue colored balloons and maybe somethin like a hot dog or eggplant shape" and expect them to be right on it, nah. You'd have better service at the dollar tree down the street, and probably 1/4 the price too! smh

I was very impressed with the friendliness and helpfulness of the staff. I was greeted with "Let's…read moreParty!" when I walked in. Then a staffer offered to help me find what I was looking for. I got the same treatment when I returned a few days later for more plates and table covering. On my second trip, a staffer was having problems carrying a balloon bouquet out to deliver it. I offered to hold the door for him. Even though he was obviously having a bad day, he thanked me and we had a good laugh over the challenges of balloon wrangling. I will definitely be returning next time I need part supplies.

Like many others, I did not have a good experience on a recent trip to this Party City location. I…read morewanted to go get a balloon for a birthday, and there were a couple of folks in front of me in line. There was one cashier, there was one person filling balloons, and a manager of some kind who didn't seem to be much help to either one of them. This person was clearly overwhelmed by the fact that several folks wanted balloons filled at 4p on a Friday night. The cashier was having some issue with the first person's transaction, but the manager was no help. I waited in line almost 20 minutes before someone behind me in line asked the manager "How long would it take to get my balloons filled once I pay?" The manager's reaction was super rude and she said to no one in particular "We aren't filling more balloons tonight." The person asked if they could buy them and pick them up in the morning and the manager just walked away. I was next in line by this point, so I waited. When it was my turn, I asked the cashier if I could pick up my balloons in the morning, and he said he didn't know. So I left my items with him, and left. I went just down the road to Hy-Vee where the selection wasn't as good, but the service was way better. I would recommend going elsewhere.