Moe was SUPER ACCOMMODATING & BEYOND HELPFUL!!!! I didn't even realize they closed at 7pm and I had…read morea lot of questions and needed the great direction she gave, she never ever gave me one indication that they were near closing time. She answered every question with patience and details and still ended up creating 3 balloon bouquets for me. I got into my car at 7:04 and it was only then I realized they closed at 7:00. She never rushed me in any way! Moe! You are incredible and top 10 customer service I've ever experienced! Thank you for such a positive experience!!

Poor communication and lackluster service. I originally purchased the balloons for my kiddo's…read morebirthday party and told the clerk upfront I only wanted to purchase the balloons today and I'd come back closer to the party date to have them blown up. The associate then proceeded to take my phone number, address. I asked them why this was necessary and they said it's for the balloon service. I repeated that I was going to purchase the balloons today and come back another day to have them blown up, I didn't require the service they offered. They then said "Oh, OK" and declined that part of the transaction. I come back for the balloons to be blown up and the clerk tells me it's going to be a 3 hour wait. I ask why it will take 3 hours to blow up a few balloons and they said since I didn't pay for the balloon service I was in the back of the line from everyone else that paid for their service. I was frustrated at this point because that wasn't communicated to me during the balloon purchase. So I hand them the balloons, I come back in 3 hours and the clerk won't say a word to me. They look me directly in the eye and refuse to speak to me. I speak up and say I'm here to pick up my order. Someone else comes over to help me and I get my balloons and I'm on my way. Ultimately, the customer service and communication is poor. If I had another option to get my party supplies I would go there. This store is a necessary evil.

A Pandemic Halloween…read more Sitting just south of the Sam Walton Wal-Mart Super Center, Party City takes up an entire building and shares a parking lot with Pets Mart. So it is easy in and easy out. Trying to keep all the hype about shortages in check while we strived to make this Halloween an enjoyable event for the local trick-or-treaters, we slipped into Party City to finish our preparations. As such, we were looking for a few selected "props" that we could not find in other stores. Coming through the door I stopped a staff member and asked her for the number 1 item on our list. She cocked her head and said, "we are sold out, but how about something similar?" It turned out her suggestion was both less expensive and a better match that our original item. As we finally moved on to our final item we were intently going over almost every item on another isle. Another staff member appeared and asked if she could help. It turned out that she also suggested a similar item that again was less expensive and a better match to our wants! Then she asked if there was anything else we were looking for. To our answer of "No" she said "I can check you out right now." It was so refreshing to find staff so helpful (even more so because they were easily pretty young) and eager to help us. Kudo's to Party City's management and staff for helping us do our part in trying to make Halloween enjoyable for our prior isolated neighborhood trick-or-treaters once again.

Awesome event with birthday for the 4 year old. We had the small inflatable ( bouncy house) and…read moreballoon twister. Kids all proclaimed best party ever. They did all the set up and take down nothing needed from us except chaperone the kids in & out of the playroom. Custom cake from Costco. The CC & E folks were excellent from start to finish.

Called a week before my daughters bday party and they were able to supply me with a face painter…read morelast minute. She was fabulous! Not only did she have to deal with a venue change due to weather but she was their early. She was extremely talented and was able to paint what ever the kids wanted. Would highly recommend them and we will definitely plan on using them again!!

Luxurious party decor rental. Affordable, punctual band good communication.provides beyond and…read moreabove.

From the owner: Transform your events with our exquisite party decor…read morerentals! From elegant wedding setups to vibrant birthday themes, we have everything you need to make your celebration unforgettable. Our collection includes: - Beautiful table centerpieces - Themed backdrops and banners - buffet raiser - Fun props and accessories - Flower arrangement - Candy cart - rectangular pedestal cylinder - Champagne wall - Donut or treat wall. Why Choose Us: - High-quality, well-maintained decor - Competitive rental prices - Flexible rental durations - Friendly and reliable services Location: Kansas City

On time every time! They are the nicest folks with amazing customer service. We use them for most…read moreof our events and they never disappoint. The flavors are delicious and there is quite a variety. They also supplied everything we would need, besides the alcohol. We added our own and it was a hit. I'm sure it'll be the same at your party. After our event was nearly finished, we called them and they came to pick the machine up. Easy peasy!!!