Our experience with Best Event Rentals in Fort Collins, CO was extremely disappointing and…read moreunprofessional. The farm table we rented was delivered to our garage the day before Thanksgiving, and when we went to set it up, it was immediately clear that one side of the legs was broken. The table would not safely stand upright. The underside showed obvious damage: splitting wood and a metal bracket shifted out of position, preventing the legs from locking securely. We attempted to call the company as soon as we discovered the issue, but they had closed early due to the holiday. When the table was picked up on the next business day, I informed the delivery crew of the damage. I also contacted the company directly, explaining that the table had arrived broken and was completely unusable for our event. We took and submitted clear photos showing the condition of the table. The response we received was both dismissive and unacceptable. Instead of taking responsibility, the representative told us: "As for the table I will call the owner about it as she looked at it along with the delivery crew and warehouse crew. From what everyone is saying so far the table did not go out like that and at this point I cannot refund the table." That message was sent on Monday. It is now Friday, and we have received no further communication, no follow-up, and no resolution of any kind. In short, the company delivered a damaged table, failed to provide timely customer service, refused to take responsibility despite photographic evidence, and then stopped communicating altogether. This level of disregard for customers is unacceptable, and we will not be using this company again. I strongly urge others to look elsewhere for reliable rentals and professional service.

This is an addition to my previous review on 5/29/22. I almost never write reviews unless they are…read morepositive because people make mistakes and I understand that, but this is crazy. Guys - this company charged us for tables and linens that WERE not delivered, but appear on the invoice that we paid for and THIS is the response from the "manager". And I'm sorry, who has two employees listening to a conversation, LOL! Oh, and as an even weirder side note, we have been told for weeks that Brittany was out with COVID because we weren't getting a response from her. But somehow she magically appeared to listen in to this conversation? I think not! Please save yourself the hassle - you can clearly see below how they solve problems. Oh, and my "threat" was that I was going to dispute with the credit card company and file a complaint with the BBB. This was clearly their mistake, but I have gone round and round with them. I have no idea who this person is as they have yet to identify themselves (I'm sorry, that's weird too!) Doesn't this sound like a company you want to deal with? Oh my gosh - I would NEVER hire them for a wedding. We did NOT cancel these tables - the caterer required them, but instead ended up paying $200 to buy them and the linens to go with them and had zero cocktail tables and unused centerpieces. This is the most bizarre experience I have ever had with a company! Mistakes happen - they could have so easily made this right. And this wasn't a crazy-expensive rental. Seriously - it was not worth their time, effort and bad reviews to not refund what was not delivered. But instead they have blown us off, insulted us, called us liars and not followed through with what they said they would. This is the latest from this anonymous "manager" - Is this the response you would like to get from a business? "Okay yes I do have evidence that you cancelled items. As a matter of fact I have two witnesses that were listening in on the conversation that your husband had with Brittany where he had cancelled the items himself. I have proof that you paid the cancellation fee and it is on your contract that your husband had signed. There will be no more threats because we printed every email ever time we went in our system and changed your items and what day and time it was that the items were either changed or cancelled. If you would like I can send you the pictures to your personal phone so you can see it for yourself or you can come in and take a look at them in person. We called Mike because he is the one that talked to my coworker to cancel these items. You were given what you paid for and that is it. Any further questions please call my personal cell phone. (970)473-0444 Thank you and have a great day.

FLEXX is such an amazing rental company. I have worked with them for our events for the last year…read more They are extremely knowledgeable and willing to answer any questions you have! They are flexible with your needs on any event and are very professional about everything. Go to FLEXX for all your rental needs!

We work with FLEXX Productions for rentals and logistical support for Venus de Miles, Colorado's…read morefirst all-women's cycling ride. They supply all our tents, tables, chairs and linens, and help with supply deliveries to our rest stops. It's not a small (or easy) feat, but the sales staff and the event staff are always up for the challenge. We appreciate their help every year, and I know I can count on them to provide high quality products and efficient service. Photo credit for all my photos goes to Drifting Owl Studio, another incredible business!

I'm growing irritated. I've been a long-time shopper at Magpie's, but Kim keeps reducing the number…read moreof days they're open. Apparently it's just 3 days a week. Hard to keep your business afloat if you're barely ever open.

Love this store and auctions. The people are amazing there. Love love, love them! Cannot wait for…read morethe next auction!

Our flowers are always lovely and long lasting! I had to give this review, I am sitting here,…read moreenjoying a beautiful bouquet that was delivered to me on April 7th, it is now April 23rd! Of course, you should trim your stems, change your water and pull expired blooms. These steps help extend the life of your flowers and this bouquet is going strong, but honestly I think the quality of the blooms and foliage matter, the way they are cared for before being put into an arrangement matters. Audra Rose uses best practices to ensure that your floral gift or event flowers will LAST. Support this florist, they do wonderful work.

On July 4th, Kellie took the time, on her day off, to deliver our wedding flowers to the venue!…read more Thank you for going above and beyond and making our day so special!!! Dr. & Mrs. Brad Walgren

My husband surprised me with a gorgeous bouquet of flowers for my birthday. He said the service was…read moreon top of it and they assured him I would love the look and that the flowers would last. This bouquet stayed alive and vibrant on our counter for over THREE WEEKS! The hubby doesn't splurge too often, but I think we'll end up getting the Frequent Flower card and continue to beautify our kitchen every few months!

Flowers that were delivered to me were old, brown tipped and wilting on arrival. It looked like…read morethey were a couple weeks old at least, so ugly. My husband tried to get a refund or new delivery right away and only a small discount was offered. Extremely disappointed; it makes me so sad when I look at the flowers on my counter but I can't bring myself to throw them away and make it a total waste!

Best Party & Event Planning company in all of Colorado. I hired Splash to plan my friends mom's…read more50th Birthday Party and they exceeded my expectations by far. I have planned many parties in the past and I couldn't believe how on top of things they were. I'm a perfectionist, so normally I'd be freaking out making sure everything was perfect, but they had everything under control, which gave me such peace of mind. I could finally enjoy a party for once. I highly recommend them and will be reaching out to them for my future parties.

The service provided by Rockfan Entertainment is truly exceptional. I hired them for our outdoor…read moreevent and they were fantastic! They were punctual, even arriving early to set up and be completely ready for the guests. They were extremely professional, thoughtful and talented. They were also easy to work with and listened well to what kind of music we wanted and were happy to play our requests. Loved Rockfan Entertainment and definitely reccommend them!!

Went to my first Girls Gone Grape event this past Saturday, and had an absolutely blast! There were…read moreabout 10 of us who got together for champagne & high tea at the beautiful Brown Palace. The women were all very welcoming, friendly, and sassy (in the good way)! I highly recommend checking them out if you're new to the area or looking to make more female friends. I guarantee they'll make you feel like part of the group even if it's your first event with them. We played some really fun ice breakers, and there were goodie bags and prizes! If you like wine, discounts, and (most of all) hanging out with great company, check out becoming a champagne member.

Girls Gone Grape is an organization run by women who know how to have fun. The group requires no…read moremembership to attend events, but membership is so inexpensive that it only MAKES SENSE because members, Champagne Gals, get 20% off all events. Great place to make friends and meet people.