I came back due to my car key battery was issues I like to…read moreshare one of employee his name is Micheal He was outstanding customer service and very details oriented Thank you Micheal you made my day happy

I stopped in to get a new battery for my car, and of course, it was cheaper here. It was nice…read moreseeing Michael again and saying hi, but this time I was helped by Cody. Cody was a super nice guy-he took the time to explain everything about my new battery and even suggested where I could go to have it installed and reset. I really appreciated that extra help. I appreciate both of these guys. I hope their supervisors recognize them and give them the positive feedback they deserve, they're the kind of employees that keep customers coming back.

I had an excellent experience at the AutoZone on Balboa Avenue, thanks to Dayana! When I walked in,…read morethe team seemed busy doing inventory, but Dayana acknowledged me right away and made sure I was helped promptly. She was incredibly kind, professional, and knowledgeable, and she helped me with my car battery. Her customer service truly stood out and made what could have been a stressful situation a great experience. Employees like Dayana are the reason customers choose to return and continue supporting a business. She made a lasting impression, and I genuinely appreciate the care and attention she provided. I will absolutely be returning to this location because of the outstanding service she delivered. Thank you, Dayana, for going above and beyond! AutoZone is fortunate to have you on their team.

Walked in the store, no one greeted me, asked if I needed help, guidance for anything,…read morenothing...walked out an still no one said anything. If that wasn't enough, one of the male employees just kept making racist comments about a lady who walked in. I understand there was a language barrier on her part, but he just kept going. Even continuing the comments to customers, totally unacceptable and unnecessary.

I don't know about the other reviewers, but I got exactly what I wanted out of my transaction with…read morethis business: 1. I called asking for a price quote on a car battery change. They told me a specific price 2. I asked to make an appointment. They do not take appointments for battery changes, but the representative told me the specific times of the weekdays I should come in order to avoid a long wait. I'm not available on weekdays, so I came first thing when they opened on a Saturday 3. I show up and the price quoted on the phone is still the correct price. 4. They quoted a wait time of 90 min- 2hour (they need to take the oil changes with appointments first). Instead they were ready at around the 60min mark. I wanted a cheap battery that someone would install for free. I got a cheap battery that someone installed for me. I price-shopped. Literally nowhere else had cheaper battery AND someone to install for me (it was either/or at Autozone and Costco)/ Tips: - For battery changes, show up first thing in the AM to be on top of the wait list. They will squeeze you in between the scheduled oil changes - Drive to the back where the auto center is and park your car. - Walk up to the kiosk and just stand there until the representative comes to you. - If your plan is to wander around Walmart, bring comfortable shoes because there is no furniture section where you can sit and wait. There are hard benches in the shoe section though - They will text you once your car is ready, and then you can just head on back to where you dropped off the car.

3hrs and counting for 2 tires. I had my care towed in for a flat. The intake person was rude and…read moretold his coworkers he was busy so he couldn't do my paperwork. No one else offered to do it. 30 min later, I complained when they took care of someone else's car. He said they had an appt. Fine I shouldn't get service before them. But someone should have put my name on the list and just taken my name, mileage etc. Still here after complaining to Lead in Auto Shop. I believe workers dragged their feet because I complained about Bernard's rudeness. Almost 4 hours to put on 2 tires and to put a spare on the rim. One employee encouraged me to complain so Bernard would stop treating customers badly, but the lead/supervisor Nathan was ineffectual and useless.. Long day. Disappointing and I spent almost $400 dollars.

Curtis was super helpful, both over the phone in person he gave me great service and useful info!read more

Always the best quality parts. And generally in stock. Great service. Everything you need to keep…read moreyour car running well.

Had a dead battery and the guy confirmed it and helped me pick out a new battery and he even…read moreinstalled it for me!! This location is wonderful. Was at a different location for a burnt out head light and the guy did nothing to help me. But this location was friendly and great service. I'd be back here for quick fixes with lights, battery, windshield wipers type thing.

I always have a good experience in here. Got batteries in key fobs replaced and the guy did it…read morewithout me asking. Another time i asked for a body shop referral and was able to get my car repaired for much less.

Lee was awesome. Needed help with my rental vehicle and he 100% went out of his way to find and…read moresolve the issue with my problem. Thank you Lee!

Just tried to get a routine oil top off and was met the most incompetent disrespectful male…read moremanager. He refused to assist me with topping off the oil until I already purchased the item. He was extremely disrespectful and clearly had NO IDEA HOW CARS WORK. He opened the hood pulled something off my engine (that had nothing to do with oil) looked at me and goes "what is this??" I returned the oil and left. I will never be returning to this location again. Manager was clearly untrained, unprofessional, and has no idea what customer service looks like. I've been coming to this location for YEARS. Never again.

Our battery died in the parking lot and Omar came thru to help jump us! Thanks so much!!!read more

Great customer service and experience! Shoutout to Omar for providing 5 star customer service!…read moreHelped find the right coolant and did it all with a smile on his face! Appreciate the good customer service

I have used Wholesale auto machine about 5 times now. They have always been very helpful and their…read moreprices are very reasonable too. Dave is always very cool and even helped me save money on their services by letting me know what I am paying for and what I can do on my own. Vanessa has great communication skills and always lets me know the details on ETA of work and as soon as its ready for pickup. I would recommend this place to everyone. Keep up the good work! Michael Y.

The shop that only does ... just enough. Brought my '46 flathead to them for a rebuild and refresh…read more They did the bare minimum. They replaced a few head studs, but not all (never advised that a few broke on disassembly). They didn't flush the block. The heads leaked from day 1. I can go on and on. Maybe they're ok for some basic machine work. I'd never take anything back to them again. Called them to discuss and they were not willing to make any accommodations or even offer an apology. Due to their incompetence, I have to start over with a full disassembly of the engine. A complete waste of money and time...

I have an old 1995 Corolla Wagon that is just about to turn over to reach 300,000 miles on…read moreodometer. My rack and pinion went out. Because this part is rare, it was ordered (1 day delivery) from O'Reilly for $237 plus $119 core charge. O'Reilly had the cheapest price. Well guess what ! I paid my mechanic $200 to install it, and the O'Reilly part was already leaking before mechanic took my car off the rack. My mechanic would not take it off, unless I brought him another one, so I had to buy another one without getting refund for the first one. After another week went by, the second one was defective too. I had to pay another $200 in labor. You think I am gonna buy same part from O'Reilly a third time? Manager named Wyatt said he never heard of two defective parts in a row, in 10 years. So Carquest has a new one, which Carquest says Toyota Dealer buys this one cos it is what OEM used. I have to pay $160 MORE for this new one, than the one I bought from O'Reilly, but no core charge on top of that, that is why it is so expensive. And it has to be special ordered and shipped. I had to pay for it in advance and wait 6 days for UPS shipping. And I had to pay for car rental. When the part arrived, Carquest employee showed me the part in the box, cos of the 2 defective ones O'Reilly sold me. I paid $200 a third time to have this one installed, and after about 4 days, it is still working and not leaking that I can see. I brought back the 2 defective ones to O'Reilly and they refunded my money including the core charge. I am submitting receipts for being out $500 in labor. because of the two defective rack and pinions in a row. Plus I am asking the manager to submit request for manuf. to pay me the difference between the O'Reilly one and the Carquest one that cost me $160 MORE. I was told it takes MONTHS for manufacturer to process a labor claim. Napa told me that O'Reilly and Autozone's remanufactured parts, they only replace what was wrong with it, the bad seal, not everything in the core. Napa says their remanuf. replaces everything in the core, whether it is bad or not. I don't know what to believe, but I did not buy from Napa because they wanted to charge me $18 for shipping, which Carquest did not. I have purchased parts from Carquest in Phoenix, before, and I never had a problem, and sometimes, their prices are the best. I will never buy remanuf parts from Autozone and O'Reilly again (I won't detail my Autozone bad experiences with remanuf electrical parts such as starters and alternators). But I will continue to buy from Carquest and Napa. My car was disabled for 3 weeks, and Carquest made it driveable, finally.

Service until I got into the store was great. I ordered a battery online for in store pick-up…read more Idea was go there pick up the battery they install it for free and take the core right there. What actually happened was the manager decided to give me som BS story about how if the battery takes longer than 30 minutes to install they won't do it. So I ask them to look it up because I checked before I left and it stated they would install it. He asked for year make and model of car, I give it to him. Since it's COVID, I can see the screen as he pulls it up. It states may take up to 30 min and it's highlighted in green. He says yeah we can't do that, sorry. I brought up the fact that it doesn't say it takes more than 30 minutes and I was dismissed. Long story short I had to drive home to get my tools, install it and got back to the store in 30 minutes to get my core charge back. Manager is a clown...