I arrived about 10 mins before they closed and one of the employees was rushing me and wasn't too…read morehappy. Overall though, service was efficient and quick. This Cleveland West location for Ohio E-Check Station is a full service test station that also has a self-testing kiosk. Since we are in an odd year, 2025 and my vehicle is an odd year vehicle (2017), I was due for testing. I gladly passed the emissions test and I was given a vehicle inspection report. The report is a sheet of paper that explains the completion of the emissions test. INFO. -- "Every 2 years, all gasoline and diesel vehicles between 6-25 years old and 10,000 pounds or less (gross vehicle weight), are required to be tested. Even year vehicles are tested in even years and odd year vehicles are tested in odd years. Non-plug-in hybrid vehicles start testing at 7 years old." GOAL of 365 reviews in 2025 - 56/365 total reviews in 2025 - 837 total Yelp reviews - Reviewed on 11 December 2025

Staff has always been nice and efficient. Usually not busy and never have to wait long.read more

Prices at this and other Advance stores are extremely high. If you can obtain oil at a drugstore at…read morea lower price, somethings wrong. I most often shop online for auto parts because prices are less than half the price you can buy something at Advance.

Went to this Advance again because I needed something right away. Same issue, the guy behind the…read morecounter who sounds like P.W Herman playing hamburger man took exception of me putting my purchase down right in front of him as he was going to take a phone call from a guy wanting a price on an oil filter. They seem to take more importance with the phone calls than the people standing in line with money in hand.

I don't usually frequent this location. The area that it is in has seen a decline in business over…read morethe past decade, so it's neither desirable nor convenient. However, they do good business. The staff there are helpful and engaging, and honestly seem to go out of they're way to save you a buck. I was. having some work done on my car at the dealership and one of the employees went out of his way to get me some prices on the equipment so I could keep them honest. Sure, a smart long-term sales play, but usually that effort isn't expended by the average clerk. Kudos.

Meh, your basic auto parts store. They were helpful, and found the bulb I needed, and even offered…read moreme the unguet that would make it so my bulb lasts longer.

The staff is amazing…read more I needed a bunch of parts that other locations didn't have and they pulled everything together for me so they wouldn't sell out. All I had to do was go in and pay. They were extremely friendly and helpful.

been to autozones all over cleveland, brookpark, parma, stow, olmsted, kent, ravenna,…read morelorain........im talking tons of autozones and alot of other stores. I will say this: when you HAVE to go to an autozone.......go to a good one with courteous helpful staff. i go out of my way to go to this one when i HAVE to. They don't treat me like crap and they don't keep me waiting while customers call in. When other autozones treated me bad THIS location made up for it.

Best place I've ever gotten an oil change, plain and simple…read more It was fast, affordable, and they even washed my car.

5 star experience all the way. Went in here for 4 new tires and alignment. Highlights:…read more 1. Fair and reasonable prices 2. Friendly and knowledgeable staff 3. Free shuttle service anywhere you want to go while your car is being worked on 4. Rewards program. Yep--a tire place with a rewards program! 5. They wash your car I was pleasantly surprised by this place. I won't hesitate to go back when I need work done on my car. Really, a great experience.

As silly as it might sound, I was nervous to go here because I kept hearing how it was first…read morecome-first serve, and you should get here early. What I couldn't wrap my head around was...get there early and then what? So for my fellow Yelpers with slight anxiety, here's how it went: I got off work at 6am, they open at 9am. I opted to dilly dally a little longer at work because that just felt TOO early. Got there around 7:30 am, after a failed Wendy's breakfast run, to find that there were already 8 people there. There is a canopy and some chairs and a picnic bench off to the side of the building. The parking lot is somewhat chaotic and packed, but I did manage to find a spot without too big an issue. Others parked next door. Fortunately , there was a customer there who became the line ambassador. He kept most everyone in order. The employees started trickling in around 8:30a. Everyone lined up to get in the front door and on the list, just before 9. There was a small argument between the first 4 or so people about who was first....not my business. They quickly got everyone on the list, just provide your car color, make, model, year, and if you know what the issue is. I kept my keys until they came to get them. You can wait inside or outside. There is a single bathroom inside. Someone came around to get my keys at maybe 9:05a, they grabbed me to show me the issue under my car around 9:30. I was on my way home by 10:15a. The price was about $250 cheaper than what Mr. Tire quoted me. The workers I spoke with were all friendly and answered my questions. Checkout was smooth. I was advised to take a picture of my receipt because they are not computerized but they do offer a warranty. My car is so quiet now. I came home and my dog didn't even meet me at the door since he couldn't hear me coming! Would definitely use them again. Especially now that I know what to expect from the line situation.

My car was making a loud noise. I assumed that it was the muffler. Took my car to Bubba's, based on…read morethe reviews I'd seen online. It turned out it wasn't the muffler, but just a small part of the exhaust system. The mechanic told me it would be $300 plus to replace the small part. When I balked, he then said it would be only $165 to "repair" the part. Knowing nothing about cars, I went along with the cheaper repair, but had my doubts. How do you repair a part that needs to be replaced?? I'll probably go elsewhere next time.

O'Reilly's customer service could be a little better and they could be a little more sensitive to…read morewomen they think everybody who come in and ask for parts know what they're talking about we are not mechanics we are women we need extra help and explaining they also have a problem with never answering the phones I also don't like when I talk to someone and when I get here he's not there to confirm what we discussed and I have to repeat it over and over and the prices change

I've been to many auto parts stores in the Cleveland area, but this one is the best. I keep going…read morebecause Adam is a great help and such a nice guy (and his penmanship is spot on). I feel lucky that he's there every time I need something different for my vintage Yamaha motorcycle. O'Reillys, I hope you always have this man because he's a gem.

Great shop, a bit hard to find if your using Apple Maps. As the address is for the old building,…read morehowever after conversing over the phone I eventually found the shop. Correct address is 7445 Mentor Ave. Highly recommend these guys!

Very professional staff, fast service and reasonably priced. I wouldn't go anywhere else for an oil…read morechange (or more extensive repairs should the need arise).