I procrastinated scheduling an appointment at my dealer for an oil change. My father recommended I…read morecome here. I was pressed for time because I was already going to be late for work, so it worked out that no appointment is needed. The oil change is advertised as 5 minute once it's your turn, luckily there was only one person before me. It's so quick, you wait in your car. When it comes to auto stuff, new places get me a little anxious, but the process was smooth. The staff was professional and approachable. I wouldn't mind coming back.

Went i for Full synthetic oil change. Crew was friendly and efficient. No hard sell for up grades…read moreetc.

I had my car there for a radiator hose replacement,I took my car in they did not call me to tell me…read morehow much will it cost,or give me an estimate.they charged me more then 300 dollars a job that costs about 80 dollars,a bunch of crooks,then on there website it says that they are AAA approved,that is not true,Bruce take down the false advertisement you have for AAA.you are not certified with AAA.

My car's battery was being drained and they got me in immediately. Service was quick and everyone…read morethere was wonderful

Javier and Ivan were spectacular!!! Highly recommend!!! This will be the only Valvoline I will be…read moregoing too.

Do not come here. They incorrectly tried to remove the pin and cracked my oil pan. I couldn't drive…read moreit out of there because it was drained of oil. There was no issue with my car before taking it in and I had to get a tow out of there. Poorly trained staff do not come here.

Came in with a flat tire and they fix my patch right away with out even charging me! What amazing…read morepeople!

I paid for an oil change from Groupon for Monroe. The Monro worker said there was an additional fee…read moreof 20 plus dollars for environmental and shop fees. No where in the fine print states that there would be any additional charges with the exception being if they needed to add additional oil. This is a bait and switch scam. The worker blamed Groupon. I don't think that's the case, I've used Groupon several times for oil changes in the past and never ran into this issue. I paid for the Groupon on the app and that was it. This (and probably all) Monro is basically using Groupon as advertisement to lure people in with a deal and change it after they've already paid most of it. $20+ for an "environmental fees" for an oil change. C'mon. When do you get charged that anywhere else?

Family owned class origination. Veterans, proud Americans. They refuse to overcharge. Classy…read morefather and son. Good men, good place.

Loved this place the first time. Veteran owned, good service, slightly expensive but didn't mind…read more Four months later I called to drop of four winter wheels and four tires. Mount and balance. They said no problem, stop in. So I loaded up and stopped by. Car loaded down, I walked in and asked where to drop them. The owner said "not in your dreams." I said I just called, and he said things have changed, we're too busy. I am happy to leave them for as long as it takes. Still not interested.... Veteran to veteran, I'm glad your business is doing well. But that's no way to treat repeat customers. You won't see me again.

We have always received exceptional customer service at the Mobile Trumbull Service Center, located…read moreat the corner of White Plains Road and Daniels Farm Road in Trumbull. Our family has been going to this service center for many, many years, and we've consistently had positive experiences. The new manager, Chance, along with the team of auto mechanic technicians, have been incredibly helpful, reasonable, and professional. From jump-starting a dead battery and installing a new one quickly, to completing much-needed last-minute repairs on our son's truck before he returned to college, and most recently, thoroughly investigating an emergency notification light on one of our vehicles -- they've gone above and beyond every time. Finding trustworthy and qualified mechanics is not easy, and knowing we can rely on the Mobile Trumbull Service Center right here in our town is both comforting and greatly appreciated. We are truly grateful for their continued dedication and excellent service.

this place are racist they peek and choose who they do the service I bring my car to transmission…read moreoil change they give me 20 excuse took the car to my mechanic and he did it really quick and beware of this place they like to take advantage off old people Prices are super high and their mechanics are rude The funny thing when I talk to the manager about what happened with me and their service I told him I was going to give them a bad review and The first thing he said don't give me a bad review I will try to help I do the job for free. I said OK I'm gonna give him a try when I come back like I said, they dint fix it took my car to my mechanic and he did it really fast

Set an appointment to install tires from tire rack. Brought the truck in at 9:00 and still waiting…read morefor it at 2:40 PM Two days before brought my sons 2015 Camry in for an oil change and they claimed it needed $1500 worth of brake work which it just had 5000 miles before.. I have been coming for years but I will not be coming back again.

I mounted my New tires here, and they are all out of balance, and they cosmetically damaged one of…read moremy rims. I went back to get my tires rebalanced, and they would only allow the guy who mounted and balanced them the first time to do it?! So I had to come back when he was working?! Why would I want him to work on my car again?? I usually Go to the Naugatuck one where Ed works those guys are Great! Not here.

Regional Manager Dominic Torlish is incompetent Valvoline…read moreneeds to fire Dominic Torlish. I see someone else complained about him, and about exactly the same thing. Wow I came here to give a review for my bad experience and come to find so many others were dealing with exactly the same problem as me. These people have zero experience. This is a beginners mechanic stop they barely know the basics. They caused a leak in my car whold not following instructions and mishandling my oil pan plug and no one wanted to take responsi . It's like they deal with it in a local level and actually refused to my face when I requested to speak to someone higher up in the Valvoline chain they just completely blatantly deny you and immediately close your case without even hearing you out. The regional manager, Dominic Torlish did not even allow me to plead my case to him I never spoke with the man he only heard the local managers side of the story who is responsible for causing the leak. This is very much conflict of interest because if it's dealt with at a local level and you cannot plead your case to anyone higher up in the Valvoline chain why would local managers admit they are at fault if they never have to answer to anyone higher up. Do yourself a favor go to a real mechanic these people are snakes. Fire Dominic Torlish!

A+ customer service that had me in and out less than 15 minutes. Solid crew holding this Valvoline…read morelocation down. Will be back indefinitely.