The parts were price great. Money while spent. I call and you onli e for the alternator. It was…read more$350. I call councilman auto parts it was $50. I got a battery for $50 too. Others had them for $129

Every time you call, they put you on hold right away. Even if no one is busy. Also, they hang up…read morewithout saying goodbye. A little rude over the phone which is why I didn't give 5 stars but that's just my opinion. I think customer service is a big deal. But they're nice and professional in person. They should hire a woman or two. There's only guys standing around but I guess it's to be expected at an automotive junk yard. They seem to have a good computer system of looking up the parts you need and providing a price. I heard from my mechanic friend that this is one the largest automotive junk yards in Mobile with a wider selection of newer car parts but that means they might be a little pricier than competitors. I was looking for something for my 2004 RX 330 Lexus but they didn't have any parts to my car in stock so that was a fail. But the place is clean and easy to find. I returned to pick up something for my brother's Honda Accord. They have a return policy of one week with receipt and a 20% restocking fee if it's returned after a week. I called ahead to request it and they gave me the price plus tax. When I got here. It only took them less than 5 minutes to get the part and complete the transaction.

this was the easiest and fastest removal of a car I have experienced. I called ALOT of places…read morebefore I came across this company. I wish I had found them sooner. very professional and helpful. cannot recommend them more if you need a vehicle gone quickly.

Owner was very nice came out tow us on the side of the highway withing a half hour would recommend…read morethem

Great place for parts if you can pull them yourself lots of cars bring your tools and a little…read moreknowledge and get a great deal on parts

I wish i could give them 0 stars and a law suite. But really its the employee they have working for…read morethem .Today me and my son paid to get in to purchase parts for a chevy equinox and a man with glasses came and picked up the car up with a tractor with my son under it and stole our tools and almost killed him and ran him over , the office will here from me tomorrow and i own 4 dealerships in mobile spend lot of money here. Until they make it rite and that man is fired i want my tools reimbursed as well. Sometimes being rude and careless does not pay off.

I'm a woman ...I come into ask about a fuel pump. I get told there are 7 out in the yard. No offer…read moreto go pull it for me for the extra fee I'm willing to pay.

They were the best but it's not a salvage yard anymore it's a used car lot They were the best but…read moreit's not a salvage yard anymore it's a used car lot They were the best but it's not a salvage yard anymore it's a used car lot

Great customer service, excellent pricing, good to deal with on hard to find items! If you're…read morelooking for parts they are the go to!

City Auto Wreckers is a great choice for an old or damaged car salvage. Frankie was helpful, polite…read moreand timely. I feel I was given fair compensation for my vehicle. I will be sure to use them again for car parts or removal.

had me drive 1 hr and half to try sell me cracked tail light for $87.00 dollers terrible placeread more

Avoid this place like the plague. You can tell a lot about a business, by how they treat their…read morecustomers and what they do for them. I've been frequenting this place for 20 years, and honestly it's gone so far downhill. I did the honest thing, and placed parts on the counter that could've EASILY been slipped into my pocket without any suspicion, and was met with 1) a ridiculous price for what it was and 2) a refusal to take my card because it had my wife's name on it, despite it being a joint account and my face being on the card itself. The excuse given was "we have people file disputes after using a card not in their name". What was the amount she was worried about me disputing? $7. Paid the rest in cash, and $7 was the rest. For two connectors and two pieces of half-dollar sized rubber. This place will lie to you about when a car is available, what vehicles are actually in the lot, and apparently are doing so poorly that worrying about a $7 disputed charge will make or break their business. Just go with Butler's Auto Parts, or Pensacola Auto Parts, both of them are right down the street and are equal in price. Lost a customer for life, man. Over $7. If they're gonna do this over a $7 part, imagine how badly they'll screw you on an engine or thousands of $$$ worth of parts.

Great purchase. Runs very well. Delivered fast. Price right. Very good condition. High compression,…read moreeven compression in all cylinders. When comparing between used and rebuilding - the cost was similar (not taking labor into account) but a used engine was much quicker to arrive and get the truck up and running. What I didn't realize until the engine arrived is that a newer low mileage engine also has newer peripheral components such as tubing, throttle body, intake manifold, wiring harness, etc. that also are included with the long block. We threw away all of the existing engine parts. The remaining installation was much better than a rebuild, in my opinion. I did have an issue with a cold compression test that was low. I talked with Debbie who took care of me well. After installation which was flawless and uneventful, I performed the hot test (rather than cold) which was absolutely perfect. I would without a doubt do another engine swap with J and J.

Similar story. Ordered a transmission, was told it was tested, great condition, and that they only…read morework with reputable businesses. I was pretty skeptical buying a used transmission but the sales rep was very friendly and reassured me there wouldn't be any problems. $800 later at the mechanic, surprise surprise, the transmission was faulty. After over a month of back and forth they finally agreed to accept the return but have withheld the $200 'finders fee' which they do not deserve due sending me a faulty product. Now I'm out of pocket $1,000 not including having to find another transmission and having to repay the mechanic to install another one. Big waste of time and money, lesson learned, trying to save some money and support local businesses just doesn't add up here.

One of their employees (probably the owners so had a scam going with a mechanic or Fast Lube…read more(grease monkey) on Moffett Rd. The mechanic saw me an elderly woman coming in for an oil change & break pads for front passenger breaks. They charged me over $300 & then told me I needed a new caliper. Then he called Heritage & they promised to send my part to Fast Lube. All of this after they charged my card for $250. Fast Lube said they never got the part. Heritage said they delivered it. They sent me a picture of an open box sitting in front of a closed bey door. No writing on the box to prove it was from them & nothing on the wall or bay doo saying where they took it. I called Heritage & the guy refused to refund my money fo a part he says was delivered. I have since taken my car to the dealership only to be told I did not need a new caliper as there was nothing wrong with the old one. The manager at Fast Lube said he would call the owner & get this straightened out. After numerous calls & visits to both businesses I have still not gotten my money. Apparently these people care nothing about their reputation. But then, liars never do.

Purchased a used van door for over $600. The sole good thing about it, the door was for the most…read morepart, rust free. Purchased on Ebay, Heritage provided several photo's. Either this was a bait and switch, their door photo and the Ebay description was absent reference to a Federal Express logo or any logo. Logo's once on the door, after being removed, bleed thru new paint with their outline, as the glue affects future paint coverings, unless you strip the door down to metal, re prime and apply finish coat and hardener. Had this been made known, I would have offered less on the door. Additionally the electrical switches for the window were toast. I don't as of this writing know if the lock and window actuators work...... So when I questioned the lack of disclosure, requesting a $75 credit from Heritage to Ebay, Heritage accused me of fraud. What I should have done, was look at the negative responses thru the BBB, Ebay and this site here. They appear to have some substantial problems with honesty, following thru....

I ordered some seat belts since my dog chewed through the existing ones. Butler was Great to work…read morewith and if my dog chews through my replacement seat belts, I will order some more. Thanks Butler for being professional and helping me. Do you have any dog training videos? 5 Stars

Drove 260 miles to pick up a fender and hood after calling And making a deposit, gave them the…read morestock # they had listed on their website. Showed up and paid for my parts just to realize they had pulled them for an f150 and not a f350. They shrugged it off like it wasn't a big deal and I hadn't driven 3.5hrs and spent $150 in fuel. No offer to make it right or anything. These guys are a damn joke. Bad business is bad business.