Where to begin! I was looking for an upgrade for my 10th wedding anniversary. I knew I wanted a lab…read morediamond, and I had a general idea of what I wanted. I made some appointments with trendy lab-grown diamond companies I had discovered on Instagram and TikTok, and was unimpressed not only with the quality but also with the impersonal experience. They all gave me the ick. And then I FOUND STEVE OF THE DIAMOND GUYS! Steve is warm, open, conversational and not at all pushy. It felt like we were teammates, designing my dream ring together. He is easy-going, efficient. Everything was on time; he was so patient with me going back and forth on the exact diamond, and the process was exactly what I hoped for. My hopes for my ring were high, and honestly, the ring exceeded my expectations. I'm not lying when I say I catch myself just staring at this diamond like it's the love of my life. (Sorry, husband!) If you're in the market for diamonds, lab diamonds, custom jewelry, etc, Steve is your guy. I can't recommend him enough!

I went to The Diamond Guys to get a wedding band and Steve was so amazing. He was able to design…read moresuch a beautiful band and was very accommodating and easy to work with. Would definitely go back for any other jewelry needs!

Such a cute jewelry store with so many gorgeous pieces! We met the owner's son, and he was…read moreincredibly nice and helpful. He helped us find the perfect gold chain for my mom's pendant, and it worked beautifully. I'd definitely love to go back and take more time to see what else they have. Great experience and wonderful service!

I can't say enough nice things about this jewelry store. I've used them for many years for many…read moredifferent things and they are so nice honest and they have beautiful jewelry.

I had heard of this jewelry store when a good friend of mine of few years ago and purchase her…read moregorgeous wedding triple pave diamond band made by Michael B. The designer there! Last week I had a bracelet minor repair to have done and their service is so courteous and flawless! You can tell they are there to serve you and want your full satisfaction... I decided that I shall go back, when I have a little saved extra cash to spend, to treat myself at Matthews with one of their lovely diamond pieces I have my eyes on!

I rarely leave negative reviews, but this experience deserves one…read more I called ahead for a quote on a very minor jewelry repair and was given a firm price over the phone. Based on that, I drove to the store expecting a straightforward transaction. Instead, I waited an unusually long time before anyone helped me. When the owner finally came out, she quoted me nearly double the price I had been given over the phone. There was no clear explanation for the increase and no apology for the discrepancy. It felt like the original quote meant nothing. I chose not to argue. I paid for the repair and left because my time is more valuable than debating over a relatively small amount of money. This review is not about the extra dollars. It's about honesty, consistency, and trust. When you're dealing with jewelry, diamonds, and valuable personal items, integrity should be the foundation of the business. Once that trust is lost, it's very difficult to earn back. I will never return to this store, and I cannot recommend it based on my experience. If the owner reads this review, I hope she reflects on how this situation was handled. The issue wasn't the price--it was the lack of transparency and the feeling that the agreement changed only after I was standing in the store. There are plenty of jewelers who value long-term customer relationships. Unfortunately, this was not one of them.

This is a five star individual-owner business that is reminiscent of the small town…read moreneighborhood-friendly jewelry store that used to exist all across America. We are so lucky to have Riverton in Sherman Oaks; I have been going there for decades, as have many others.

Local business in our community for decades! Excellent…read moreservice, friendly, and professional!!! Everything from repair (of anything from clocks, watches, jewelry) to shopping for jewelry! Support local, small businesses and stop talking about it and just do it! It matters. Open Tuesday-Saturday 9-4

If you love your jewlery you will love this business. The…read moreowner, Garbis, is the absolute BEST !! No job is too small, too big or too difficult !! Watch batteries replaced, Repairs, rings and bracelet sizing, old never worn jewelry turned into your new favorite piece - what ever you need ! Small assortment of jewelry located in shop for those last minute gifts. A little hard to find- parking in back or on Woodman. Prices are honest and his workmanship is of the highest quality .

If your looking for a jewelry store that has knowledge and integrity, this is the place . The owner…read morewas very polite and personable. Beautiful store and display pieces . I will definitely make this my go-to Jewelry store for not only my repairs , but the owner also makes beautiful custom pieces . Thank you Garbis for your kindness

Trust, honesty, and transparency are things that I look for in any jeweler for any size bauble…read more Michael at Kristof's brings all three. This Fashion Square staple has been here for decades and brings Valley patrons a variety of high-end earrings, necklaces, and bracelets to your pretty self for a fraction of the retail price. Pieces are made in-house or sourced from traditional places like Italy, so you can find a mix of elegant and dainty rings, necklaces, and earrings that still make a statement and can be equally modern and edgy. The jeweler's enormous stock of higher-quality diamonds means there's something for every budget. And sales are the best time to score a deal, as I was ready to read half a paycheck on a multi-strand diamond dazzler. The jeweler is also tops when it comes to sizing, cleaning, and more. The best part of the experience is how Michael will tell you when something is worth upgrading. Gold? Maybe. Diamonds? Absolutely. Will defo be back!

I don't even know where to start. I held off on this review for several months while trying to…read moreresolve the issues I had with this jeweler, but things just kept getting worse and worse. To be fair I did notify this jeweler that I would be writing this review, so this should not come as a surprise. Several months ago my mom and I were walking through the mall and she happened to walk by a display with a certain ring that caught her eye. (back story, my mom sold her wedding ring almost 40 years ago because we did not have enough money when we moved to the states, and my dad passed away a few years ago and she's really wanted to purchase a ring to wear). She went inside the store and asked about the ring and the salesman said that it was $10K, that was too expensive for my mom as she's 77 and on a fixed income, so the salesman said that he could try to call the owner and see if he could go down on the price. Not 2 minutes later he came back from his phone call and said that he had great news, the owner said we could have it for 30% off! Now, that sounds great on the surface, but it gets ugly fast. My mom agreed to the price, as her adrenaline was going at full speed at this point, and I didn't intervene because for once I told myself, let her enjoy this and let her finally get a ring. She paid for the ring and we were told to come pick it up the next day. I asked if we would be receiving a Certification and we were assured that we definitely would. After my mom got home, the adrenaline wore off, she realized that it was going to take her years to pay this off, and instant panic set it..so she thought to herself that we would go back to the store and tell the gentleman that she had buyer's remorse and surely if she explained the situation they would understand. The owner was there and he refused. He said that she could "exchange" it for another ring but she would have to choose a higher priced item. WHAT? How does that solve her problem or make any sense? We practically begged, which was embarrassing in and of itself, but he wouldn't budge. He recommended that we just do a private sale. When I asked for the certification he said that it doesn't come with one. I told him that the salesman said that it would and he said no, it doesn't come with any official certification but he would draft an appraisal himself and send it to me immediately. Well, one week passed and no appraisal had arrived. I called the store and asked for the owner and made another plea with him to please return the ring, and he became annoyed and quite rude. The situation escalated, admittedly partly by me because he was being so aggressive, and he ended up hanging the phone up on me. I decided I would just try to sell the ring and be done with him. Well, I went to 4 different jewelers and they ALL looked at me like I was crazy for paying that much for the ring that my mom bought. They said they wouldn't even consider purchasing it from us for even $3000, and the kicker? The ring had a crack where the raised part attached to the main ring. Mind you my mom had never worn the ring. They said it wasn't even worth half the money we paid for it. EVERY. SINGLE. ONE OF THEM. We tried putting it up on ebay for half the price and didn't get a single inquiry. We made a hail Mary move and did what we never do, and filed a claim with her credit card company, which obviously did not work to our favor. Last week we returned to the store to see if he would just let us do an even exchange for the ring, because at this point my mom didn't even want to look at it anymore. There was so much stress involved with trying to deal with this that she didn't even want to put it on her finger. This was supposed to replace the most special gift she had received from my dad, and instead she just wanted to tuck it in a dark corner and never look at it. The owner wasn't in the store but the SAME salesman (who didn't remember who we were) suddenly sympathized with our situation and said that he would call the owner. He came back and said the owner said that he would exchange it for something but we would have to choose something that was DOUBLE the price. This, clearly, was an intentional spit in the face and F you to us. How vile of a human being do you have to be to do this? I understand this is a business, but humanity should also still exist. I just about lost it in that store. Another gentleman standing by and listening, his name was Hovig, walked over and said that he would talk to the owner himself and that he would call me the next day. Days later and no phone call. For God's sake stay away from these people. Go to a jewelry store and deal with a jeweler that has an ounce of humanity left in his soul. I'm no softy and I do believe that policies are in place for a reason. But I do also believe that there are special circumstances and OWNERS of their own company should always consider these things. STAY AWAY.

On Christmas Eve day, my 9-month pregnant wife got in a festive mood and decided to put her…read moreengagement ring back on for the first time in months. Her fingers are more swollen now, on account of the aforementioned pregnancy. The ring soon became painful to wear, and she quickly learned she was unable to get it off. We tried home remedies and none of them worked. The pain got worse and we had two options to cut the ring off, STAT: urgent care or a jeweler. We went with Sonya's, where Adam helped us cut the ring. Immediate relief for the panicked couple. My wife called it a Christmas miracle. I call it a Hanukkah mitzvah. Either way, we both agree that we're grateful for Adam's kindness is resolving our little crisis. In the holiday spirit, Adam refused any payment. At the very least, we'll be heading back to Sonya's after the holidays to get the ring reset. Thank you Adam, you're the best!

I've visited twice over the years to have antique jewelry repaired, most specifically my wedding…read morering which is very old and sentimental. They were able to replace the prongs on the diamond very quickly and wonderful and friendly customer service. Will always trust them with my jewelry.

Great experience getting my engagement ring and wedding band cleaned and dipped with Jewelry by…read moreGrace. I was referred to her by a friend who had been going to her for years. Grace is located in a store with multiple jewelers and her counter is directly to the right when you enter. You have to buzz a doorbell before you enter otherwise the door won't open. My husband dropped off my rings on a Saturday, and Grace let us know there was a little bit of a wait, so they would be ready on Tuesday. She promptly texted us on Tuesday that the rings were ready. My rings looks brand new! To clean and dip my two rings was $80, money well spent to refresh my favorite jewelry. I would definitely come back here in the future. She also does Jewelry repairs!

I worked with Grace in purchasing a women's bracelet and repairing my wedding ring…read more I am so happy to have found a trusted and wonderful jeweler. Grace had integrity, knowledge, a good price point, and impeccable customer service. She was friendly, easy to talk to and had a great selection of jewelry. I will recommend her to all my friends/family.