Oscar is great! I needed links taken out of my watch. Got there right at 10 and he was there. I was in and out so fast.

I have been a loyal customer of LA Watch on Ventura Boulevard for many years, but after my recent experience, I will never return. The owner and one of his employees provided the worst customer service I have ever experienced. Their attitude was rude, disrespectful, and completely unprofessional. Instead of treating a long-time customer with appreciation, they spoke to me in a disrespectful manner that made me feel sick. What made the experience even more disappointing was the inconsistent pricing. Just last week, one of my friends whom I referred to this store was charged only $12 for a watch battery replacement and paid by credit card without any additional fee. Yesterday, I brought in four watches to replace the batteries, and I was charged $15 for each watch, plus tax, plus an additional 3% credit card processing fee. While I was there, another customer came in with one watch and was charged only $12 with no extra credit card fee. For years, I have referred many friends and family members to this store and regularly brought in multiple watches at a time--sometimes more than ten watches in a single visit. This is how a loyal customer was treated. I don't mind paying a fair price, but I do expect consistency, honesty, and respect. Unfortunately, I received none of those. There are many other watch repair shops in the area that offer fair pricing, excellent customer service, and treat every customer with respect. I no longer recommend this store and will be taking my business elsewhere. read more

Was quoted a price to change the battery in my old watch. Completed the work on the spot. When it came to charge the credit card he added a 3% surcharge without letting me know. And then argued that it's my credit card added the charge which is not true. Also applied the tax to the labour that is also wrong. So keep an eye on how they charge. read more

It doesn't take a long review to demonstrate the excellent service I get here. I have several watches and when it is time for a new band or battery I have always used LA Watches, I am always in and out in just a few minutes. read more

They are hard to reach by phone. In fact, I don't think the phone number works, but I drove in and they fixed my watch for a super affordable price. I wish I could figure out a way to reach them by phone, but if you're in the area, definitely drive in. read more

It was Monday morning and my watch battery had just stopped running as I got to work. I did a quick yelp search and found L A Watches right down the street. I walked in and was greeted by a very friendly gentleman. I asked how long for a new. Battery and he said, while you wait! It was very fast and affordable service! Had my watch running like new on no time! Thank you for you help! read more

Fantastic! I tried sizing my watch (titanium MRG) on my own, thought I had ruined it, brought it to LA Watches. He fixed it and sized it for $10 very quickly would highly recommend read more

Great place! Been here twice to replace bands for my watch and they're friendly, quick and efficient! Definitely would recommend!

Batteries changed in several watches while I got my hair cut; perfect timing! Thank you!

The customer service here is great I love this place the prices are great and never a problem with my watches

Oscar is a sweetheart. Came here to do service on my watch. We were in and out within 10 mins. Convenient parking and wonderful customer service. read more

Oscar is the best! Very quick /efficient and does top notch work!! Fixed my Rolex in 24 hours for a VERY affordable price! Definitely coming back whenever I have watch issues read more

L A Watches - Runs perfect again! - Watch Repair Near Me - Tarzana, California

Our family and cousins and neighbors all come to LA Watches!! And it's been over 20 YEARS! I believe they are family owned because I always see same people for years. Each time my MOVADO or any digital watch needs battery replacement, this is the first choice. Conveniently located off Ventura, and in the heart of Tarzana, this boutique mom and pop watch shop (ha) has been around for years, and hopefully, years to come! Si se puede! read more

I loved this place. The gentleman behind the counter was very nice, efficient and knowledgeable. I took 2 Michael Kors watches to have their battery replaced and they were done in under 10 minutes. Price was very reasonable. I'll be definitely going back with 3 other watches that need replacing. read more

So easy and so fast. Needed a watch battery and a battery for my key fob. Other places gave runaround on key fob. This man did both in 10 min for 20 bucks. Can't beat it read more

I am writing this review to share my negative experience with LA watches. I believe that anyone who is planning to go to this repair shop should stop and think twice before giving them your favorite watch or jewelry to repair. I had an 8 year old Rolex Submariner which had a broken automatic winding feature. When the owner took my watch for service and told me he replaced the original auto winding with original Rolex new parts, offering me a good price 3x cheaper than the official Rolex dealer. I paid the $600 but did not receive a receipt and original broken parts back. My watch came back "repaired" after one week. My auto winding worked fine, but manual winding stopped working. When I came back to the shop and explained the situation, the owner was very rude to me during this exchange and told me that it is broken and needs a repair, additionally I would have to pay again. From now on I will only be going to OFFICIAL Rolex dealers to repair my watches. Additionally, My elderly mother took her watch to LA watch to get her battery replaced for $8. 2 months later, the battery on the watch started to leak, destroying the watch mechanism. This made me replace the watch ,which cost me another $200 out of pocket. LA watches has lost my trust and business. I will continue to inform all my Tarzana neighbors about this terrible experience, because nobody deserves to get their watches ruined. read more

Recommend! Took 5 minutes to replace the battery for my Raymond Weils for $10. Extremely professional, efficient, affordable. My mom has been coming here for years, and this was my first time and I am extremely pleased. read more

Fast, reliable service. It took him less than 5 minutes to change 3 watch batteries, at a reasonable price.

Needed to adjust the links for my new watches. Done quick, professional and friendly - all with very reasonable rate. That's the small local business and by all means support them if you need anything! read more

L A Watches - Watch Repair Near Me - Tarzana, California

Took in one watch to have banned resized and one watch for a battery replacement. Gentleman in the front was extremely precise and had me in-and-out in 10 minutes. Watch was still a little loose initially but he tightened it in a matter of seconds. Cannot recommend this store enough!!! read more

This is a well known shop in Tarzana, who I have always taken my watches to, they have changed crystals,, crowns, watch bands, and batteries. Service is second to none!! If they can repair something while you wait they will do that. They are polite, courteous, with a watchmaker that has several years of experience A father and son, They do know all watches from inexpensive to high end time pieces! There repair charges are always fair, and reasonable, you will be never be over charged! This store is 5 stars across the board, you to will be a loyal, happy repeat customer!! JR. read more

had my movado battery replaced here and the next day started to fog. How these guys managed to SCREW UP THE MOST BASIC SERVICE is ridiculous. read more

Fantastic service and attention to detail. Very knowledgeable professional Watch service.

I've used Oscar multiple times now to have my expensive watch battery replaced and have always had a wonderful experience. Oscar is professional, personable and honest. This last time, he even cleaned my watch at no charge. I would recommend him to any and everyone. read more

I've stopped in a number of times over at least 15 yrs when I have a simple repair job, like replacing a watch battery, or something much more involved. They are always very nice people, as they were when I had a battery replaced this afternoon. If the battery needs replacing, my experience is that it has always taken only a couple of mins. During the short wait, I enjoy looking over all the various watches on display. Very reasonable costs. The gentleman who does the repair work is obviously an incredibly experienced professional. Would never consider going elsewhere! read more

Love this place. Trusted them with my Rolex and they did an excellent work and very fair prices.

HORRIBLE SERVICE. This is one of those places where its your fault things didnt work. I had my watched fixed... Older man said i needed to replace the inner parts. I agreed. Payed him and later that day, it gets a slight cloud of moisture in there. Old man asks me why I put it in water again... WTF?. I just payed to fix it..why would i get it wet?? Ok whatever. . He took it apart and dried it more. A week later, the stupid pin falls out that sets the time... i come back again. Older lady gets it and says someone will call me. Almost 3 weeks later and no call. I go check and as soon as i walk in.. he ask..Why did you break it? WTF?? REALLY? ? I didnt break my watch, its your horrible attention to your job. I will NEVER recommend this place. Ill pay someone else again to do it right instead of him hacking my stuff. read more

These guys provide amazing service and are super friendly. I would recommend to everyone this is my stop foe watches and jewelry repair

Quick and easy watch repair near my office. I went in to have the battery on my Michele Chronograph replaced. They did it within ten minutes and also put a new band on my father's Seiko watch. Excellent customer service and incredibly speedy repairs. When I arrived there were two men waiting on watch repairs, despite which I still had both of my watches ready to go in under ten minutes. They had an excellent selection of leather bands to choose from in addition to replacement metal bracelets. Not an incredibly large selection of watches to chose from if hoping to purchase new, but moderate. The jewelry offered here is a little bit dated, mostly gold with gemstones. Overall, excellent watch repair. Come here to fix watches, not buy new ones. read more

Love supporting this neighborhood business. Yes, it's a family affair (cue Sly and the family Stone song) and the patriarch knows his business. Lots of watch knowledge here. I've brought both vintage and modern watches here for repair, always with excellent result and very reasonable prices (aka, cheap). I've also purchased a new Hamilton here at a good price. I tried to sell him my Hamilton Below Zero, but he smartly defended his (lower than I wanted) offer. A great place, at their prices I'm not sure how they afford the Ventura Blvd strip mall rent, but I hope they stay in business for a long time. read more

I'm writing to express extreme disappointment in this vendor. I just learned my nearly blind mother in law has been taking her led lit magnifying reader to LA Watches to get the batteries replaced and these guys were charging her $45 to replace 3 batteries that I just bought for her on Amazon for $5. What the hell? Needless to say, she won't be going back there, I will never go there and all of you reading this should avoid going there - especially if you want to trust the person doing the work for you - otherwise, you are sure to be ripped off. What kind of person does this? I love the guy over at Shirley and Ventura - next to Jersey Mikes. He's honest, fair and completely trustworthy. read more

Came in 10 mins before they close and still assisted me. They're fast and cheap prices! Thank you for fixing my two watches! I'd probably come back here for watch issues. read more

brought my rolex collection in to have the batteries swapped out because I haven't used them in years and Its time I started flexing with them because thats what it means to be cool apparently. (according to my son) They did a fast and efficient job, and its good to see people working hard! I appreciate their service and would like to thank L A Watches for their hard work. read more

I've been going here for years. They are not just about watches. They have done so much jewelry repair for me over the years and have always done an outstanding job. They even took some of my vintage earrings and changed out the old uncomfortable clip for screw on backs for pierced ears. It's a small family run business and the owners are always pleasant and efficient. I recommend them highly!!! read more

These guys suck!! I have been there 2x on 2 seperate occasions and both times they didn't know what they were talking about and tried to sell me some junk watch they had. I didn't come in to buy a watch! I came in to fix the band on the watch I have and like read more

I just went there for a battery. They replaced it quickly and very affordably...$6.00! I would recommend them to everyone. They were fast, courteous and affordable. What else could you ask for?! read more

I needed a quick repair for my watch. The folks at LA Watches fixed it while I waited. The service was fast, efficient, cheerful and above all fairly priced. You wouldn't believe the outrageous amount a shop down the street wanted to charge me. I'll be back. They're getting all of my watch-related business for now on. read more

This place is excellent at repairing watches. I've been going here for years and the owner is an expert on watch repairs. I will not take my watches anywhere except LA Watches. They really know what they are doing. read more

Great service. Convenient location. They can fix old clocks and watches.

Very nice, very honest, fast service and reasonable prices. I just moved to the area recently and this will now be my go-to place for watch repairs. read more