I happened to be in the area and stopped by to see if I could have several watches serviced. Fortunately, Jimmy had a few minutes between customers and was able to replace six watch batteries and adjust the band on another watch while I waited. Jimmy was professional, friendly, and genuinely pleasant to talk with. The service was completed quickly, the workmanship was excellent, and the pricing was more than fair. It's refreshing to find this level of customer service and attention to detail. I would not hesitate to return and highly recommend him to anyone needing watch repairs or service. read more

I got this watch as a gift and it means a lot to me. Sine I've owned it, the watch never actually had a working battery so recently, when the old strap ripped on me, Jimmy, the owner of fixing time, was able to replace the battery and band. Seeing the watch work for the first time since I've owned it and present itself in a whole new light left me speechless to say the least. Jimmy runs an incredible store, mentored by his father, it was awesome to have been attended and served by him and his story. Thanks Jimmy. Hope to see you again soon! read more

Fixing Time - Repaired watch - Watch Repair Near Me - Los Angeles, California

They do excellent work within the scope of what they're able to do, and I'm very happy with the results. While I wish they could handle a few additional pieces, I really respect their honesty and transparency about why they can't or don't. They are extremely reliable, trustworthy, and honest. I truly couldn't ask for more! read more

Jimmy couldn't have been nicer! I needed a bail on a charm made larger to fit a new necklace. Jimmy chose to enlarge the existing bail which was harder for him but would save me money and time. He took his time, doing as many iterations as it took to make it fit perfectly. I would definitely use his services again! read more

I can't say enough good things about Jimmy at Fixing Time in Encino. I originally went to him for a simple watch battery replacement on my Concord watch, and that great experience brought me back this week when I needed a broken chain on a diamond necklace repaired. Jimmy fixed it quickly, did beautiful work, and charged a fair price. He's incredibly knowledgeable, honest, and truly personable--you immediately feel like you're in good hands. What really set him apart, though, was his customer service. There was a sketchy guy lingering outside when I was leaving after dark, and Jimmy insisted on walking me to my car to make sure I got in safely. That level of care is rare these days. If you need jewelry repair, do yourself a favor and go to Jimmy at Fixing Time. You won't be disappointed. Thank you, Jimmy! read more

Fixing Time - All fixed! Necklace chain repaired by Jimmy - Watch Repair Near Me - Los Angeles, California

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From start to finish uncomplicated and professional. The owner and his wife were both responsive, courteous and generous. I had a wall clock repaired and they went above and beyond. The price was more than reasonable and the finish product equally good. I would highly recommend. read more

Jimmy fixed my classic collectors clock for a great price and quickly! Many thanks to him!!! read more

Jimmy is super nice and makes you feel comfortable leaving your jewelry to be repaired. He explains everything to you very well and dos a great job. I will be back soon and would recommend this store to anyone looking for jewelry repairs. read more

Came in for a watch resizing. Jimmy was a pleasure to work with. Very knowledgeable and has been in the business for many, many years. Fair pricing and fast service while you wait. This will become my new go to for anything watch related. Thanks Jimmy! read more

Jimmy was an awesome guy to deal with. He handled a couple of my favorite watches that had dead batteries within minutes. He even took me in right before he closed for the day. Very welcoming and friendly guy. Will definitely be coming back! read more

I had an old combination glass-wood wall clock that I bought 20 years ago - literally no other clock repair store around the Encino area where I live said they could fix it. I even tried some others a bit farther away and they all said "we can't fix that kind of clock." I don't know why, because what was eventually done by Jimmy at Fixing Time was like NOTHING compared to what I'd call really major repairs. I was referred to Jimmy by a guy with a store in Valencia, quite a ways away. Jimmy had the clock fixed in a week - he didn't have all the parts so it took a few days which was no problem. If you have a timepiece needing fixing, no matter how big or small, go to Jimmy at Fixing Time! He is also a very nice man! read more

Five-star reviews. Excellent service. Honesty. Friendliness. Competitive prices. All these qualities led us to Fixing Time for a ring resizing. Former customers had it right because that's what we encountered when we met owner Jimmy. He took time to examine the ring (measuring, testing, etc.) before he determined what size ring we needed and how he would resize it. He definitely quoted a more-than-fare price and promised the work would be done in 24 to 36 hours. read more

Jimmy is very knowledgeable, efficient, and friendly! He's repaired our watch batteries, ring chain, and resizing my engagement ring. He did a great job and his prices are very reasonable. read more

My apologies for my last review. I thought that $50 was the price for replacing the battery. My mistake. I checked my credit card statement and I was charged was $15.00. Quite reasonable. Thank you. read more

Went in to have a sentimental gold necklace fixed that had snapped and Jimmy was kind and thorough with examining the piece and estimating the repair cost. He had it fixed and ready for pickup the next day! It was my first time at a jeweler in the LA area and I was nervous about handing over a sentimental valuable piece, but Jimmy took such great care of it and even strengthened an additional weak spot on the chain for no additional cost. Highly recommend him and this location!! read more

I damaged the setting of my diamond ring. Jimmy at Fixing Time took time to assess the damage. He noted the characteristics of my diamond and texted me photos. Both prior to and after the repair. Since this is the first time at this establishment and was not a referral. This protocol reassured me that I will be getting my original ring back with my original diamond. The repair was completed the same day. Jimmy even had my ring polished to look like it was 30+ years ago. I am very pleased with my repair and will definitely refer Jimmy to my friends and family. read more

There is something very satisfying about repairing something versus just discarding it. The challenge is finding people that genuinely care about restoring items, no matter their value. Fixing Time is one of the rare places that welcomes any challenge with a smile and confidence that they will restore your precious item back to its original condition. They restored a relatively inexpensive, but distinctive oversized wall clock that was knocked off the wall by a recent earthquake along with two small desk clocks. Jimmy and his wife, Silva, welcomed the chance to restore it with a can do attitude and super reasonable price. They restore and maintain almost anything jewelry and time piece related. I cannot recommend Fixing Time enough. read more

I never leave yelp reviews but I'm so grateful to Jimmy that I had to share with the world. I went in to see whether he could resize my wedding band (after 3 kids, it barely fit). Since it was an eternity diamond band, it couldn't be resized but we decided to pick a new wedding band that complimented the emerald engagement ring. It took 2-3 visits where Jimmy went through different options with me based on my ideas (I wanted 5 diamonds--one for each member of my family--in a durable setting). Every visit he made me feel so special and cared so much about finding "the ring". Finally he pulled out a piece of paper and drew up a custom band that would lock in place with the emerald and I was thrilled! Because it was so unique, his fabricator had to make it completely by hand with crafting a wax mold. I'm absolutely in love, and every day I'm staring at my hand like a newlywed. I love that I've never seen anything like it, it has special sentimental value to me, and it also is very practical and keeps the emerald engagement ring from spinning on my finger. I'm sure I'll be back again some day for another incredible experience. read more

Fixing Time - Custom wedding band - Watch Repair Near Me - Los Angeles, California

I like to support honest businesses like this one! Jimmy's prices are very fair, and I appreciate him looking out for the customer instead of his bottomline. I was able to get a quote with just a pic, and got the clock fixed quickly. It's difficult to find an honest business these days so I'm sticking wh Jimmy to fix my jewelry next. read more

Fixing Time - Got my clock with a reasonable price and time! Jimmy was great! - Watch Repair Near Me - Los Angeles, California

What an amazing place! I am not kidding! Jimmy was able to have my engagement ring with its18k gold band, made bigger! There is NO seam! You cannot tell whatsoever! He took great care in measuring my finger and explaining everything to me. He didn't candy-coat anything and is a straight shooter! I love that he was excited for me and was also able to get how serious it is to just leave something like your diamond ring with someone you don't know! It's not often I meet business owners who have a level of integrity equal to my own - Jimmy is just that, & a day later he called me right away, sent me updated pics of my ring via text so I felt secure about everything- and I felt SO secure that I was able to wait two-days before even picking it up!! Because I knew it was safe. Anyone who honors their parent's years of hard work, who puts their heart in first position, determined to uphold that same level of quality, integrity, trust and honesty in everything they do.....that is an artist. That's who I choose to leave my diamond engagement ring with... time and time again. From my heart to you Jimmy, THANK YOU‍‍ My ring fits perfect and is stunning again. Xo Katrina read more

Just walked out after getting 3 watches serviced. The owner, Jimmy, did what he could to SAVE ME MONEY. he fixed all my watches, polished them and I left spending far less than I thought I would. Honesty and integrity goes a long way in my book. I'll be coming back here for sure. read more

I went to Fixing Time to get some pieces of jewelry repaired and was very happy with the outcome. Jimmy was able to salvage a gold chain that had sentimental value. The work is excellent, and the owners are extremely nice. Prices very reasonable! Highly recommend! read more

Please don't waste your time looking for any other place. This is the spot to fix any watch! Jimmy, the owner, is the nicest guy in the world and also very fair. Great approach, great prices, great store. The guy is professional and passionate about his job. Highly recommended. Thank you, Jimmy read more

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Jimmy provided fast and efficient customer service at a fair price. He has a very pleasant personality, so pleasant that I was somewhat bowled over, given the negative state of the world these days. I highly recommend his shop! read more

Absolutely quality service, friendly and knowledgeable. I was looking for a watch repair to replace my battery, and got lucky and found this Gem. read more

Wonderful service!! Highly recommend for jewelry repair. Repaired 2 bracelets in no time.

REVISED - I spoke to the owner in person, fortunately he was available. He explained in great detail his is a family owned company he took personal pride in. He said that he had been unaware of the difficulties I had been having. He expressed amazement that his employee had acted this way. He admitted they are generally not in close communication because the owner expects him to perform how he has in the past. He seemed sincere that this was a rare occurrence. So my five stars are for CUSTOMER SERVICE rather than my repair experience. He offered me a full refund. I remain disappointed that the repairman was unable to fix my problem and kept me waiting weeks and weeks. read more

Fixing Time - My clock, with the two side weights undescended. - Watch Repair Near Me - Los Angeles, California

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So helpful for fixing all watches and clocks!Great service! They have been able to help with everything I have brought in. They even got an antique music box working again! read more

Jimmy's the best! He is honest, straightforward, and his work is excellent. I brought in a gold chain that I needed to be shortened and he told me exactly what he would need to do, what the risks were, how much it would cost, and how long it would take. I am very happy with the service and, most of all, with the friendliness and professionalism. I will be back. read more

I found the store by looking up the place that was closest to me and it ended up being great value and phenomenal service. I took two watches there to be resized and he did it in less than 20 minutes. Parking is easy here and free. It's worth noting he's a specialist in Rolex watches which I can't yet afford but as soon as I can, I guess I'll be seeing him a lot more. Look no further for jewelry and watch repair/service!! read more

Extremely nice people here and very skilled at what they do. This is a MUST CALL if you need any help repairing your antique clock. They fixed mine and now it is perfect. read more

Fixing Time - My antique clock that they fixed - Watch Repair Near Me - Los Angeles, California

I have two lovely round ceramic clocks that haven't worked for several decades. I was so happy to find Jimmy, who assessed them thoughtfully and with appreciation, and said he would look for the appropriate parts to make them functional. He did so, treating the clocks gently and carefully, especially in preparing them for me to take them home. I thought the cost was reasonable to have these treasures back in working order. It was a pleasure to work with Jimmy, and I'm happy to recommend him enthusiastically to anyone who needs clock or watch repair! read more

I took in a watch to get repaired and it turned out a LOT more complicated than anticipated. Jimmy did everything to make the repair, and after a bit of time, he made it happen. He's honest, patient, thorough, and responsive...all of the qualities that are hard to find these days in businesses. Thank you, Jimmy! You've made a lifetime customer out of me. I'll make the hour drive any day to take care of my watches and jewelry. read more

Amazing experience. I came here to fix 2 of my watches today and I had great conversation while my watches were getting repaired. The level of 5 hospitality that I was shown was hands down. Definitely my go to for all my repairs. read more

Fixing Time - Fixing time - Watch Repair Near Me - Los Angeles, California

I'm amazed how Jimmy treats/ takes care of his clients. First of all he is very professional, specialized in what he's doing, honest, nice guy. I highly recommend everyone ,who has an expensive watches , come to Fixing Time. read more

The most honest, reputable and kind jewelers in the area. Fair costs and fast turnaround on repairs. My go to for jewelry fixing in the valley! read more

I had a stone fall out of my ring so I took it in to have it repaired. The owner, Jimmy, is very handsome. He listened to what happened with my ring, inspected it and reinforced it so the stone won't fall out again. He warned me not to bump the ring since when he inspected it, he found that the stone is cracked. My ring looks BEAUTIFUL, more beautiful than when I took it in. His price was very reasonable and the service was quick! Thanks SO much!!! Liz read more

Found this spot since it was close by but came in because of all the great reviews and I definitely have to concur! Jimmy was so communicative and friendly when I first asked for an estimate to get a necklace fixed and ended up getting a dainty bracelet chain fixed as well. He was able to fix my necklace the same day and had my bracelet fixed by the very next day! Adore his energy and how he explains how or why he needs to fix certain parts. Definitely will be going here and recommending this place to my friends if they ever need jewelry repair! Just such a great experience and such a fair price! read more

The owner was incredibly kind and had me in and out in 10 minutes. He didn't try to upsell me on anything and offers guarantees on his work. Exceptional. I'll be back if I need work done on any of my watches. read more

Jimmi is an expert, passionate about what he does and is very fair with prices. I highly recommend his service if you have a Rolex or any type jewelry you need repaired etc read more