Jeff (& team) Over the holiday Dave and I spent a lot of…read moretime reflecting on this year and the absolute insanity of it all... between Covid, raising toddlers, two dogs, the home build .. all of it has been wild. But the one thing we keep coming back to, aside from our health/family, is being so SO thankful for you guys. Your team of direct employees, your sub contractors, everyone.. every single person that we have met has left a wonderful impression on us. You guys build A LOT of homes, so maybe it gets lost on you (although with the patience we've experienced from each of you, I suspect not), but this process can be so stressful. Heck, when we came to you guys from our last builder, we had broken spirits and honestly weren't even sure if building was something we wanted to do, but you guys changed that. We've had friends that foolishly went with other builders tell us HORROR stories about their own experiences and every. single. time. we look at each other and shake our heads and think "omg that was almost us, but THANK GOD we went with Costa". Every step of the way you guys have been patient, up front, honest, kind.. the list goes on. This home is a massive investment for us, and as first time homebuilders this has been a little scary, but every step of the way Chris and Tony have made us feel more relaxed , calm, and confident. I could honestly go on forever but I really just wanted to drop a quick note to say Thank You. Thank You for all you've done so far, and all that you guys will do over the coming months, to make our home amazing and something we will be so very proud to call ours for years to come.

We shopped 5 different builders and this one came out the best quality work for a reasonable price…read more This is a custom builder so the craftsmanship and quality of materials is much better than "the other guys". The cherry on the sunday here is Tony, Jeff, Tim and all the other company executives are down to earth and make a difficult experience EASY. Lets face it this can be very stressful. Now you probably thinking I'm a friend or work for them or something but I DON'T. Please feel free to call or private message me and I'll be happy to give you further details. I feel that strongly about this review.

Grifter contractor and owner Zack Homway is known for bilking hundreds of thousans of dollars from…read moresenior citizens. He abandons the build but keeps the proceeds, sticks it to his subs and suppliers and is looking for his next victim as I write this. He'll have the landowner get insurance on his build bcsusehe's unable to get insurance. i have a list of names of folks he's pulled his grift on so contact me for more info!

PROFESSIONAL, PERSONABLE, RESPECTFUL, PUNCTUAL, HONEST, KNOWLEDGABLE, THOROUGH, RESPONSIVE = MY…read moreCONTRACTOR I contacted Zachary Homway regarding a leak in our roof. Zachary was at our home later that day to diagnose the problem areas. (RESPONSIVE) He even climbed into our attic space (very small space) to identify any further damage, thank goodness there was none. (THOROUGH) Zachary climbed out and made one call to his roofing contractor, AJH Construction and scheduled a site visit with the owner Andrew the very next day. Zachary was at our home 15- minutes prior to Andrew's arrival. (PUNCTUAL) He shared his contractor's credentials and proof of insurance without prompt. (HONEST) We shared small-talk, his background in contracting, his commitment to his Family and his customers. Zachary asked about my background and I could instantly see that he was listening with intent and a true interest in who I am. As a successful Sales Representative, I always take time to learn about my customers and share my backstory so we can begin to build trust--Zachary does exactly the same. (PERSONABLE) Zachary explained the different types of roofing options in great detail, he shared photos as examples, samples of the materials (shingles, metals, colors), he offered the pros and cons of each option with details that we could understand. (KNOWLEDGABLE) Zachary and Andrew utilized really neat technology on their phone (app) to precisely measure the roof for square footage and the other components necessary to provide an accurate quote--an extremely detailed quote that was given to me in minutes with explanation to each line item and cost, warranties and lead times on materials and execution of our new roof. (PROFESSIONAL) We accepted the quote and Zachary pledged to maintain an open line of communication throughout the entire process and he stuck to his word. He provided updates every step of the way. He handled the scheduling (had to postpone twice due to poor weather) with Andrew and his Team to complete the job, but he always took a customer-first approach and made sure we were okay with the scheduled date. (RESPECTFUL) Zachary was onsite for the final inspection (including cleanup) at the conclusion of the project (took 6 hours total) to confirm our five-star satisfaction. I am so satisfied that I already scheduled AJH to return in the Spring to replace our soffit, facia, gutters and downspouts. Thank you, Zachary Homway with Mosaic Custom Homes for your first-class service! (MY CONTRACTOR)

With the housing market the way it has been going, my husband and I decided to build a home that we…read moretruly could make every decision on what we wanted it to look like: colors, style, etc. When we researched local builders, we came across Paragon. Initially, we were not familiar with them, but everything we compared with other companies sounded better and what we wanted. We decided to go with them. From our first meeting with Steve, we felt comfortable. We did not have a lot of knowledge about the process at all, but Steve directed us every step of the way and answered all our calls and texts and emails no matter when we reached out. Also Jackie in the office was on top of everything and kept us on schedule with meeting with all our vendors, making sure we didn't miss anything and that we got everything ordered in a timely manner. What we thought was going to be stressful, literally turned out to be such a fun process because Steve and Jackie were so good to us throughout the process and made us feel like a priority even though they had other projects they were working on at the same time. With Paragon, we noticed a lot of their standards in the build would have been upgrades with other companies so we really got quality product for our money. Steve paid attention to a lot of the details and even pointed out some things that needed to be adjusted that my husband and I would have never noticed. We really appreciated how transparent and honest he was with the entire process. We are excited to see the rest of our plan develop and hope to have many years of happiness in our new home!

From the owner: Classic designs, unique touches, outstanding materials, a distinctive building style and…read moreunsurpassed customer support. These are the qualities of an award winning custom home builder... and these are the founding principles of Paragon Homes.

We closed on our first home only yesterday, but I want to buy another just to keep working with…read moreJay. Recommended by a friend of a trusted friend, Jay put us at ease as my husband and I muddled through this process for the first time. I cannot overstate the value of his candor, attention to detail, expertise, patience, professionalism, and kindness. He makes you feel like a real partner in the process despite how little you might know about homebuying. I want all my friends and family to sell their homes so that they can hire Jay to help them in the quest for a new home. While I work on talking them into this, I highly recommend him for your consideration. Also, shout out to his assistant Jesi who helped us immensely with the many post-offer details!

Jay was incredible to work with during our lengthy home search. Not only did he show us endless…read moreamount of resale listings, but also helped us scope new home builders, weighing pros and cons of each -- ultimately helping us find an amazing home. In addition to his knowledge of the Pittsburgh area, he is detail oriented, organized, very flexible, super-responsive, and easy to work with. I highly recommend Jay for anyone looking to Buy or Sell a home in the area for a guided, no-hassle, no-pressure experience. Thanks Jay!!

Regis and his team at Master Remodelers did two extensive projects for us. When I first contacted…read morethem, I was unprepared for their requirement of payment for a project proposal. Their comprehensive in-house design and build approach was unlike that of other contractors, and their cooperative communication was instrumental in developing and meeting our expectations. They made understanding us and our house equal priorities. They educated us about the condition of the house, brought in an engineer, and designed projects around improving and reinforcing the house. They found and corrected issues created by the house's original builder. They work well coordinating their work with other contractors. With one exception, there were no call-backs. A minor installation error discovered years later was cheerfully and promptly fixed as a warranty item, a reflection on their commitment to their clients. When it came time to sell the house, the quality of their work was a strong draw for the buyers. It drew a crowd. They exemplify how a great team can accomplish great results!

I just wanted to update my review to reflect the fact that I have been harassed by this company…read moreconstantly over the past two months for writing this review. They originally reached out to me asking to take it down. When I refused to do so because I believe that my review reflects my family's experience, the messages kept on coming. At first, she said I shouldn't leave a bad review because I have never dealt with a death in my family (not true & not sure how that is relevant). Then she accused me of writing my review to punish the company and for no other reason. My response was: "Let's be VERY clear here. I'm not "punishing your company". I'm leaving a review of our experience on a site that is meant to leave reviews of people's experiences with different companies. If all owners tried to bully patrons into only leaving good reviews on Yelp... well there would no longer be a Yelp. I'm leaving honest feedback on how it felt to deal with your company. I'm sorry that you don't agree with our assessment, but it's truly how it felt. I'm very glad that we parted ways when we did so that we could work with someone that was much more pleasant to deal with." And she responded back with: "And you reaffirmed ours that "you're not our customer." Because our customers have class." I just wanted everyone to know how this company operates behind the scenes...