My family has had Coweta Fayette EMC for our utilities in Newnan for 40+ years, and for the most…read morepart, we have never had an issue. In the last year or so, I have begun overseeing my fathers utility bills and services, so I have engaged with EMC quite a few times from updating billing information, payment types, etc...and each time, they have been helpful and pleasant. We do online payments and auto-pay, which I have encountered a few blips with, especially when establishing a new account. Frustrating, but was not the end of the world. With that, the website is user friendly and fairly easy navigate once you log in. Since I live out of town, I usually call in for assistance. Hold times vary and service does as well. I will say majority of my interactions via call have been positive. Sadly the latest reach out regarding a billing issue was met with a bit of indifference from the rep who helped. I ended up getting the situation solved, but she seemed very reluctant and drug it out longer than needed in my opinion. Overall, we have been long time customers of EMC and will continue to be as long as the family remains in Newnan.

As a home builder, dealing with utility companies to can sometimes be difficult and time consuming…read more i often spend hours calling for updates and working with these providers in order to lock down undergrounds and power install dates. luckily, Coweta EMC has been great to work with they answer calls every time quickly and follow through with waht they tell you. I would specifically like to give Zach with CFEMC a shout out for going the extra mile, addressing all my concerns and providing an excellent customer service experience. Thank you CFEMC team!

Ladies at the counter were helpful! Was a pain to get everything working though. Can't complain to…read moremuch.

Left behind debris Tallapoosa River Electric sent a crew to…read morecut back on the power lines, this is some off the mess that was left behind and I have been trying for 2-weeks to get in touch with the office in Lafayette Alabama and I having been able to get a live person on the phone, but I'd better paid my bill every month... If I have to ride all the way to Lafayette Alabama someone needs to pay me for my gas, time, wear in tear on my vehicle, or I could just call the attorney generals office, this is so unethical

I got very patient and helpful customer service from Solomon Young. The web site isn't the…read morefriendliest, but he stuck with me for as long as it took. After several missteps on my part, I got everything straightened out, and my new service is up and running. That took one big worry about moving off my shoulders. Big props to you, Solomon! You're the best!

Absolutely the worst business known to mankind. Be ready to lose all your cold/frozen foods and…read moresweat under these folks!

Deserves no stars Company listed as licensed and insured…read more License has been expired since October. Working without a licence and no insurance. Do not use. I had to hire a contractor/ plumber who said he had never seen such bad rigged up plumbing. New shower is draining under my house. I have pictures and video of all of it. I am out $4,350. Not to mention what I am going to have to pay to undo all the damage.

Wonderful Customer Service! Great work and solid communication…read more After the city water works fixed their side of the meter, they left me with a bizarre situation that left my family in a bind. With no water. I have 3 little girls- the cities only was "it's on your side of the meter it's your responsibility" I had to miss a day of work to have it taken care of. Thankfully I was able to have Gunnar come out on his off day and get us all taken care of in less than 2 hours. I cannot express enough how appreciative I am. Fast, affordable and amazing customer service! What more can you ask.

The park had a lots of benches and swings with walking trails. There arw three play areas, two…read moresplash pads and lots of picnic areas.

I had to call on an issue I had in my home, the customer service was amazing and very helpful. I…read morereceived an follow-up call and within a few hours my issue was resolved.

I haven't been able to pay a bill without them disconnecting my service and then I end up paying…read moreall of the reconnect fees and the bill that was suppose to be 123$ a month turns into 350$ because of the fees. I have my account set up for autopay but they never take the money with autopay and then when I try to go on the app to pay the app tells me that the money will be taken on a certain day with autopay but never happens! then they disconnect my service because I "didn't" pay!!! I work 12 hour shifts and I don't have time to sit on a phone call to make a payment that's what the app is suppose to be there for!!! apparently the app is just there to make you think you don't have to make the payment! this is so freaking frustrating and annoying because once I pay everything up AGAIN I end up having to wait 2 days before service is restored so cold showers for 2 days!! this has literally happened 3 times in the past 6 months!!!

I had been a loyal customer of Georgia Natural Gas and always paid my bills on time. Unfortunately,…read moremy experience over the past several months has been extremely frustrating. My fixed-rate plan expired and I admittedly overlooked the renewal emails. However, when my bill suddenly jumped to over $500 in December, I immediately called customer service to understand what happened. The representative explained that my plan had moved to a variable rate and I paid the bill in full during that call. Before ending the call, I specifically asked if my account was now in good standing and was told that it was. Two months later I was shocked to learn that I owed nearly $1,700 more because the variable rate had continued to apply to additional billing cycles. When I called back, another representative told me that customers are supposed to be informed that elevated bills can continue for one or two billing cycles. The problem is: I was never told that. A supervisor later confirmed they listened to the call recording and acknowledged that their representative did not provide that information. Despite acknowledging the mistake, the company still expected me to pay most of the charges. I ultimately paid the balance to avoid further issues, but the resolution offered did not reflect the fact that their own employee failed to properly explain the situation. Mistakes happen, but accountability matters. When a company confirms their representative gave incomplete information and the customer made decisions based on that information, the burden shouldn't fall entirely on the customer. Very disappointing experience.

Really great service! Fast response and fair pricing. He was able to meet me same day for a small…read morelight fixture change

From the owner: At Grant electrical , we prioritize customer satisfaction and safety, using only high-quality…read morematerials and adhering to local regulations. Our mission is to provide reliable, affordable, and innovative electrical solutions tailored to your needs. Contact us today to discuss how we can assist you with all your electrical needs!

I was notified with a paper notice,but I don't understand why they didn't just send me a email,…read moreThey're charging a $25 and $50= $75 for just notifying you. Worst service ever in my fucki life. It's like they're out to drain us on top of already charging us so much. My complex doesn use Cobb EMC or Georgia Power anymore and they have pre pay account. This is just ridiculous with Marietta Power and they need to be stoppe.

The large black young lady at the inside window was very rude without any reason. She was snappy…read moreand unprofessional towards me as a paying customer. It was obvious that she does not value her job, because of her bad behavior projected upon me.