The staff was pleasant & went out of their way to present me with a good lookin' pie! Unfortunately, the food just wasn't tasty. Buffalo Chicken Pizza, counter-style, heavy on hot sauce & not much else. Albeit, hard to make this pizza a crowd pleaser, but I've had better versions that used actual chicken (not chicken steak) & at least a hint of blue cheese to balance the vinegary taste. When combined with a runny, flavorless, Ranch = a processed, 1-dimensional, tasting pizza. But I would never judge food quality on this alone. Was disheartened to find the family sized Italian Calzone even more disappointing. Generous in size & had a good bake on it, but a smokey-strange taste to meat that overpowered any enjoyment. Seems silly to say "processed" again, when these meats are just that, processed, but bad processed, not good processed. If it WAS a Calzone (don't recall seeing any ricotta) it was hard to tell as the ingredients didn't call that out. The homemade Cheesesteak Eggrolls were the bell of the ball, but paired with a weird selection of processed sauces, none of which a compliment. It takes seconds to whip up horseradish aioli making these a crowd pleaser. My advice, re-examine choice of product vendors & make a few more things in-house. It was beautifully presented but nothing more disappointing than something that looks better than it tastes. read more

OMG ! So Good !! X10 on steroids!! NEW : #1Old World Sicilian MUST least all be judged . #2Grandfather with hot honey , #3 The 22 inch pizza in a box. ( ffffffnnnn boardwalk Jersey Shore on crack amazing by itself ( FOLDED ) gangster beautiful!! Go to Monmouth see the bosses exhibit!! read more

Ordered from Parma Pizza for a physician office lunch meeting. I've never tried them before and was pleasantly surprised by piping hot and delicious Chicken Parm & Pasta, salads, and the HUGE dessert tray filled with cannolis and big cookies! One of the staff in the office told someone else that the carbs from the pasta was totally worth it! I agree 100%!! I didn't try the desserts, but was told that they tasted great too! Thanks Parma! I'll be back whenever my work travels take me back to the Pottstown, PA area! read more

Parma Pizza - Chicken Parm & Pasta - Pizza Near Me - Pottstown, Pennsylvania

I have ordered pizza from many places in the area, and every time I do the food is dead and floppy when it arrives. Not with Parma! Pizza and pasta arrived hot, fresh and delicious!! Very happy with the service overall! read more

Let me start out by saying my family eats here weekly. We get the same thing every week. 24 wings and salad. Tonight when I picked up, the wings were leaking all over the bag and when I asked for a new bag, it was an issue. The bag got changed and it soaked through the bag in the time I signed the credit card receipt. I asked for a plastic bag and got an eye roll and a sigh. Got home and the wings were burnt. I called. Woman on phone was nice and said they will deliver new ones. Then got back on the phone and was rude and said we have to pick up. I asked for a refund. Owner Louis got in phone and said we can come get new ones but they aren't delivering. He was rude and we will never go there again. read more

Parma Pizza - Wings - Pizza Near Me - Pottstown, Pennsylvania

Had a quick dinner tonight and everything was soooo good! We had the stuffed Buffalo chicken slice, small grilled chicken salad, and garlic roll and everything was very tasty and large portions. Service was great and attentive. Will definitely be going back in the near future. read more

A bunch of us came here last night after a dance and ate in. I think every one of us was pleasantly surprised. I certainly was! I'm on a restricted diet and they handled my special request with ease. The food was quite good and the quantities were impressive. I got the spaghetti with marinara sauce dinner and it came with a roll and side salad. Lots of spaghetti and sauce, and the side salad was double the size of a typical side salad! All this for like $11 plus tax. The ambiance: typical fast food with an ordering counter and a smallish boxy dining area; seemed clean. Be aware: they close at 8 most nights. We had to rush a tad to finish. I'll definitely come back when I'm in the area! read more

I had a really delicious pizza steak. My husband had a steak sandwich, which he enjoyed. We will take out from there again.

I received the wrong order and called to have it fixed. I was trying to explain to the gentleman that my order was wrong and he got really rude. I was trying to tell him that all I wanted was to have it fixed. He was trying to convince me that I order what I got.. Funny because I am allergic to one of the ingredients in the food. Plus he gave me fries instead of mozzarella sticks but charge me for mozzarella. I was going to bring them back the food to have it right but my time is limited, plus I don't know what they will do with the food that they were going to give me by the way I was treated. read more

Great food with excellent service. Salads, pizzas and sandwiches are well made, they even have great soups and desserts.

Great food, never a long wait, will definitely be returning. The Buffalo chicken calzone is fantastic

Customers beware! This is a local pizzeria five minutes from where I live. I have had their pizza many times for all the years I've lived here. They advertise heavily through the mail with coupons and also have them at their register. One coupon on the flier, which never changes except for the design, reads $2 off any pizza. ANY PIZZA. No exclusions listed. Until today, I always used this on my small pizza. Today, I was told I couldn't use it on the 10" pizza because it's considered a kid's pizza. I am not a kid and I don't look like a kid and I didn't order a kid's pizza. I asked for the small. The girl asked her boss and he said no, not on a kid's pizza. I told him I just asked for a small pizza and always use this and pointed to the box the pizza is in. It's not my job to know that a small is not a kid's or whatever the case may be. He maintained that this is a kid's pizza and I couldn't use it, even though it was always honored. I assume this is the friendly and solicitous owner. I said the coupon didn't say any exclusions. When I told him that and I had been coming there for years, he said he "didn't care what the coupon says" and I was making a "big deal" about it. I'm sorry, I just despise people who don't honor their word, in this case YOUR COUPON and I also despise businesses who treat customers like dirt. I don't care how good your food is. You treat customers with respect, not hostility. I told him to take his pizza and shove it and he lost me as a customer. He told me to f### off, which matched the rest of his demeanor. There's another pizzeria two minutes away. Hope it was worth it to lose what would have been a lifelong customer. Just for kicks, I showed the other pizzeria the coupon and they agreed that it should have been honored. The woman there also told me that she hears stories with similar treatment about this establishment all time. I found my new pizzeria. I also have a story my friends and neighbors here will undoubtedly find interesting. A place that treats its customers with such disdain doesn't deserve to be patronized or be in business. Obviously this is a pattern of behavior, based on other reviews. This man has no place dealing in business or with people. He is rude, denigrating to customers, and a horrible person. read more

Really good pizza and close to us. The best part is their gluten free pizza. My daughter can't have gluten and most places use a cauliflower crust for gf dough, which does not taste like real crust. Parma uses a rice based crust for gf. Definitely a lot closer to real pizza crust and my daughter loves it. read more

Went to pick up my order and they forgot the fries and by the time I got home and found out they were closed so now they are saying since I didn't call the day of they won't reimburse me but they were literally closed. Just beware they won't refund you for something THEY forgot. read more

Best bet: Order on an off day no where near a breakfast, lunch, or dinner (I know they don't do breakfast) They are not accommodating and cannot support their business. You would think ordering something as simple as a turkey sub would be a no brainer. Whatever "sandwich artist" prepared this simple menu item FAILED EPICALLY. Aside from the 1.5 slices of turkey, it was a pathetic excuse for a sandwich. The girl on the phone wanted me to drive it back to them, when I ordered delivery (no car for the evening). Then "the boss" who I'm pretty sure made up the name "Louis" (I think this b/c he hesitated) said he can't bring another one cause all his drivers are out. I know their business. He means 1, maybe 2 drivers who are minimum wage and could care less. Said he'd give me a credit. That was offered by another "boss" 3 years ago when our order never showed up. They never honored that offer. Why would this time be any different. Get it together. If COVID didn't sink you, crap like this will... read more

Parma Pizza - Pathetic $9.75 large turkey sub - Pizza Near Me - Pottstown, Pennsylvania

See all

4 hours ago Yesterday while picking up an order for Grubhub, I had a terrible encounter with the owner. There was an issue on Grubhub's end and the payment card was declined. The owner lost control and flipped out on me in the middle of the restaurant that was full of people. Treated me like I was a stupid woman and made me feel about an inch tall. Cursing at me and yelling at the top of his lungs. Mind you, this was not my fault. It was an issue that he had to take up with Grubhub. At which point he demanded that I pay out of my own pocket while still cursing and yelling. In front of a restaurant full of people. I am normally a quiet person but I decided that I was not going to allow somebody to speak to me the way he was speaking to me. So I yelled at him and told him he needs to take his attitude and drop it because it is not my issue. This man has serious anger issues And should not be in business. Looking through the reviews on this page, there are more than their fair share of horrible reviews due to his poor ownership skills and attitude. The whole time I was there trying to figure out the issue he kept yelling at me from behind the counter. I feel bad for this man's wife because she has to deal with this on a daily basis. I frequent Parma Pizza quite often and will no longer be returning. Nor will I ever return to pick up an order. read more

The worst slice of pizza I ever had! The dough was not even baked. The cheese was slimy as seen in the pic. I wanted to take it back for a refund, but we were already home. read more

Parma Pizza - Slice of pizza?! - Pizza Near Me - Pottstown, Pennsylvania

This place has the friendliest staff and outstanding food!! Highly recommend this place. Buffalo chicken pizza is the best I have ever had in my life. read more

My mom ordered food at this restaurant and they forgot her Italian hoagie. No big deal, but the way they acted was unacceptable. They hung up on us when we called in and then the manager proceeded to curse at us, call us dickbags and threatened to come beat us up at our address. When we hung up, he called back two more times to hurl insults at us and saying we could come down there and fight it out. Unacceptable!!!!! This business has no right to have a license. They are lucky we did not call the cops!!! read more

We've ordered from Parma for the past several years and always thought the food was pretty good. This Sunday, we placed an order for delivery at 4:45, order was delivered at 5:30 but was missing some of the ordered food. We immediately called and asked for the missing item to be delivered. At 6pm, called again and was told it was on its way... 6:15, called and still on its way. 6:30, call again and request to speak to a manger who responded with "well, what do you want me to do??? We got jammed up and these things happen".... OK, I get it but what you SHOULD do if offer a refund for the delayed items. I suggested this to the manager and he said he would take care of it. We'll see what happens but I would I would NOT suggest ordering delivery from Parma. read more

Ordered take-out on Friday & when my husband went to pick up the food he notice 13 people were working at the restaurant. 6 employees had their masks completely off or around their necks. Out of the other 7 people wearing mask 4 had them under their nose. We want to support business during this time but Restaurants like this makes us think twice before ordering takeout. read more

Thank you guys I love the calzone! Also Your sandwiches are the best !! My husband loves the Stromboli! It's perfect

So when you see there daily special BEWARE ! You do not get the special price unless you ASK for it when you order. Is this for real !!! Can not believe that's actually legal since that wording is NOT listed on the menu. Ripped off by $10 you lost my business ! read more

Have ordered here as a group from work a few times. Pizza is pretty good. Fried mozzarella is fair, frozen not fresh. On more than one occasion they have forgotten extras that were requested and charged for ( marinara, dressings, etc). Overall they are ok, and if the group orders I might still get something, but I would not go out of my way, and make sure to double check order at pick up. read more

Service was so friendly and food was tremendous. I ordered my food and within ten minutes, the food was ready and it is also very inexpensive read more

This place is close to my house, so it is easy to get to. But after a hundred orders from this place after several years, I cannot recall a bad order. Whether it is pizza, a strombolie, or pasta salad, all have been great. read more

This is hands down the best pizza place in the area. They are always courteous and the food is delicious! Pizza and Stromboli's are amazing everything is good. The delivery driver is a great guy! I'm shocked at some of the bad reviews they definitely are not correct in my opinion. We order once a week from this place and have never had an issue. read more

Awful customer service. They close whenever they feel like it. Don't go by what time it says online, you'll call at 8:30 on a Saturday when they close at 10 and they'll be closed. Go to tornettas. read more

Closest pizza place near my house. The pizza has a nice crust, but could stand to be cooked a little longer in order to make it crispy outside and chewy inside. The wings and sandwiches are okay. read more

If it says they close at 10 they just stop making food between 830 and 9 and act like you're the a** hole for trying to order while there open ,if you actually get food its usually good but it's a crap shoot which is beyond ridiculous if it says open until 10 why cant in get a sandwich at 930 read more

For the last couple of summers, the fam has been partaking in a pizza challenge. We buy pizzas from various places in Pottstown and bring them home for a head-to-head contest. Now, every pizza afficionado knows that take-home pizza is not ideal. Putting a sizzling hot pie in a closed cardboard box subjects it to -gasp- a steamy environment, and steam can wreak havoc on your crust. Nonetheless, the hubster and I live in San Diego, where a great pizza is hard to get. We're just happy to eat a decent slice. Although it didn't win the overall vote in any year, Parma got my top ranking two years in a row! Their pizza has a good crust, and a perfect (in my book) sauce-to-cheese ratio. There was enough tasty sauce that its flavor wasn't obscured by the cheese, which was obviously placed with great restraint. The pie wasn't too thick and greasy, like some other shops. It was, as Goldilocks would say, just right. My only complaint is that I wished it were cooked a little more. I do like brown bubbly cheese on top of my pizza. The annual summer pizza throwdown has taught me something important. Pizza is an individual choice. Each person has his/her own preferences that must be honored. Fortunately, Pottstown has a lot of great choices where individual pizza lovers can find their bliss. read more

Parma is a great place for a slice o' pizza pie. The staff is young and do suffer from the occasional bout of non-chalantness. But overall they do a good job. The place is always kept clean and they have a great variety of pies to choose from. The pizza is better than Bravo IMO. I don't know if it's the cheese or the dough or both, but it just seems a little fresher than the rest in the area. The guys (and gals) behind the counter are friendly efficient and never seem to rush you no matter how busy they are. If you're in the area definitely stop in for a slice. Good stuff!! read more

I was in there yesterday. Friendly and competent servers. (Yes, they addressed me as "boss" and I told that that I'm not a Gambino family member, so "sir" would be fine.) Food seems fresh, despite the fact that is sits there unrefrigerated for hours.... read more

Not my favorite pizza in Pottstown but my favorite location was closed on a Monday, so we ordered the $8.99 Monday pizza special. Make sure to mention it while ordering or they will not honor the deal. Order was ready in 20 min. Pizza was pretty good and car smelled great on the drive home. read more

The customer service SUCKS!!! They have a bunch of kids working there and try to close as early as possible on a nightly basis. They NEVER get your name right when you place a phone order, the never get the food right, and they refused to honor a no purchase necessary coupon because I had ordered one of their daily specials. So i left and came back in with the coupon as a separate transaction as it clearly stated no purchase necessary and they refused to honor it. We used to order there every Thursday for the family Stromboli, but I will now take my business elsewhere. The food is good when they get your order right, but I'll go somewhere that values my business. read more

Pretty good food, the only channel on the tv is CBS, no fox, kinda sucks.

The best pepperoni pizza in Pottstown, period http://www.pottstownprovisions.com/2014/08/parma-pizza.html read more

This place is literally down the street but I can't order from them anymore. The order is rarely right, they often don't have what I ordered (off their menu!) and have to call me back, the food takes AGES to arrive, I once had to call to make sure they didn't forget my order. The food is subpar and they really should hire some adults - leaving a restaurant to be run by a bunch of teenagers is not smart or safe. read more

We get pizza from many different places, and Parma is our favorite by far! We only get plain cheese, so I can't speak for toppings, but even my picky 6 year old, who won't eat any other pizza, loves Parma's pizza. We don't live in the Pottstown area anymore but still occasionally drive 35 minutes just to eat some of their pizza and cheese fries. read more

I have never reviewed a business before, but I had to this time. Last night I had company and we decided to get take out. I used to order from Parma weekly but due to an attempt to eat better I haven't in a couple of months. I don't know what happened but I was incredibly embarrassed that I recommended them! This place has fallen off the planet to me. Delivery took an hour and a half, the delivery guy calls me an hour and 15 minutes after my order was placed, he says he can't read my address and wants directions, then he says never mind I will use my gps, when he arrives I feel like I'm being pranked! The sandwiches are flat as pancakes and burnt! The chicken tender dinner is an order of cheese fries! And get this, the driver says " here is your receipt you can take it back yourself! So I then have to drive the 5 minutes to Parma for a very insulting experience. 1. Two girls mopping the floor, they don't stop, I make my way around them and I'm waiting for the manager, they are literally mopping around my shoes now! I say would you like me to stand somewhere else? One says " oh it's not that slippery" 2. The manager throws the food directly in the trash and is yelling at the teenager who put it in the bag. I am a firm believer that employees should not be yelled at and asked "do you know how to read English" 3. The owner. This guy. Wow. So he gives me my freshly cooked food and receipt, I look at the receipt and I politely say, I'm still paying for this mistake? So then he begins yelling at me and waving his hands all around saying how he already lost money on the food he threw away and that as a business owner he can't afford this. I tell him that I am a resonable woman and don't appreciate his yellIng or his gestures, he says that's just how I talk and continues his rant. His employees are all visibly intimidated by him and I see why. 4. At this point I'm ready to get out of there, so I compromise, I say at least refund the dilivery fee because my order was never delivered. He says fine and you can have 20% off your next order. He then storms off giving me no refund or documentation of 20% off. 5. I left with food that tasted good, a headache and the desire to never eat there again. I will spend a little more somewhere else in order to put money into a business that doesn't yell at me for employee errors. read more