I went to Parlour on Ossington to get a cut and balayage.
Booking 3/5
I booked online, which was a little annoying because you have to create an account with their booking service before getting started. I was able to book for the day after the next, however, which is difficult to do with the more popular salons in Toronto; I've been told I needed to book further in advance despite booking 3 weeks ahead of time before. Needless to say, I was happy I could schedule an appointment when I knew I was available. The website was easy to navigate, and the booking process was fairly simple. I did have to cross reference the parlour website to know what level the hairdressers were at (junior, intermediate, senior or master) and what a cut or dye job with them would cost (increases about $10 to $20 every level). Parlour called me to follow up the next morning and the day after to confirm a scheduling change I made during the first follow-up. It was a generally good first impression.
Environment 3/5
The place itself looked a little shady from the outside, with wooden boxes and other miscellaneous stuff blocking the stairs to the lower level, but the interior was classy, although it didn't have much character. Everyone was really friendly, and I was offered water, coffee or tea as soon as I was seated with Anton. I did have to wait a few minutes (about 10) beyond the time the appointment was scheduled, but I was comfortable enough that I wasn't too bothered.
Cut 4/5
I got my cut done with Anton, who was super nice and relatively easy to talk to. It came out a lot shorter than what I'd been going for, but the cut frames my face and is probably the nicest one I've gotten in years. I have curly hair, so this is a big deal; it's not easy to find a decent hairdresser! I had a student cut, so it cost $65. Definitely worth the money, but not perfect.
Dye 1/5
Sean did the balayage. He was also friendly but didn't really seem too interested in striking up a conversation with me, although he did chat with his coworkers while working on my hair. Wasn't sure how to feel about that. My hair after Anton's cut rested just along my shoulders when in its naturally curly state, and just below when wet. It took Sean 4 hours to bleach and dye my hair. I will say that it looks natural and was obviously professionally done, but it was also a lot more bleach blonde than what I'd been going for. For one, I have a ton more highlights than I'd expected. Secondly, I was hoping for a warm highlight tint to bring out the natural reddish/warm hues in my brown hair and compliment my rather pale skin tone. Instead, I look almost blonde, which really just washes me out. I will note that I did show Sean a picture with warmer hues before the dye job, and we explicitly talked about going for something warmer. I was not pleased when he tried to sell me a $40 tinted conditioner to get me the colour that I originally wanted, despite sitting over 4 hours in a chair and paying over $200 for the actual balayage. Furthermore, one of the main reasons I decided to go for a shorter cut was because I wanted to pay less for the actual dye, as it can be very expensive. The parlour website writes that, with an intermediate stylist, a balayage will cost $155 for "short," $175 for "medium," $205 for "long," and $235 for "extra long." They might be referring to the length of time the dye job actually takes, but I'd thought they were referring to the hair length. This should be clarified on the site or at least over the confirmation phone-call. I paid at least $205 for my balayage, and as my hair rests just on my shoulders, I would consider it medium at the very least, if not even short. When I tried to clarify this discrepancy with the clerk, she told me she just inputted whatever price Sean told her and that she would have to check with him to change it. Not wanting to cause a fuss, I told her not to worry about it. Needless to say, the day started off well but ended on a low note.
Overall 3/5
If you're willing to shell an extra bit of cash, go for senior or master level stylist. Anton did a wonderful job, and I regret not spending a little more to get the dye job I really wanted in a much shorter amount of time, or at least with someone who would've explained what they were thinking of doing, or even why they gave me so many damn highlights. :( The place itself was nice, but nothing exceptionally noteworthy. I did like the atmosphere and the extra drink service. My cut looks good despite not being exactly what I wanted, and I will definitely be going back for a cut again... next year, when I can afford it lol. I haven't really looked into their trimming services, but I definitely will. If I decide to get a dye job there again, I'm definitely going to go with someone with a bit more experience. In the meantime, I'm going to look for some tinted gloss or glaze to give me the colour I wanted and at a cheaper price. read more