I was blown away by the good old fashioned customer service you get in this carpet and wood sales…read morecentre. I needed one extra pack of wood to finish a job and I was in a hurry, as usual, and while I loved the service, I thought I was going to have a stroke as it took almost half an hour and I was their only customer. Anyone who has ever been in Carpet World will know the gentleman who works there who is quite well advanced in years, and I don't think he will mind me saying that he must be at least 70. He is the lovliest, most polite and helpful person I have been served by in years. The kind of man you would like as your grandad. He dilligently looked up the reference number for me, phoned the manufacturers and took my payment, and wrote everything down in his beautiful old fashioned hand writing. All the while, he was telling me about his new kitchen cabinets and the sweet pea he has just planted around his front door. I could almost smell them. And do you know what? For the first ten minutes I did indeed feel like I was going to have a stroke through sheer impatience, but then I just let it go and I had the nicest chat with this man. I can't wait until I go back to collect my wood. Oh, and it was only £35 for what I needed. What a great experience.

From the owner: Specialists in quality and affordable domestic and contract carpets, vinyls, rugs, wood and…read morelaminate flooring. Supplied and fitted by professional tradesmen.

I would not recommend this company, after not receiving my delivery i requested a refund to which…read morethey tried to charge me a further £110, im having to argue to get my money back. How can the return possibly be doubble what the delivery was! What a sham,

From the owner: We are laminate flooring and engineered wood flooring specialists. We stock over 170 wood floors at…read morethe lowest possible prices. From Laminate Underlay to reclaimed wood, its all in stock. We bring your amazing floors for less.

These are the guys to go to when you're looking for carpets, rugs, tiles, wooden floors, etc…read more They've been doing this for years, and have a small team that can fit the carpets and flooring as well (carpet-fitters are becoming increasingly rare). This is one of those places that relies on returning customers and word-of-mouth, which is why they're one of those local suppliers that have a real focus on customer service (see my Gibson's Butchers and Direct Furniture reviews). For being a small independent retailer, they seem to be able to keep their prices quite reasonable. I was just in to get a mat, but they have carousels of carpet samples as well as different types of wooden flooring on display, and they have another area for floor and wall tiles. The staff were very friendly - down to earth but professional.

Great company for price and even the product, but Serivce is Terrible. We were booked in for Am…read moretime which couldn't be fullfilled so we went for 4pm and still this could not be meet, the workers came at Approximately 5.30. Even though the installation was quick the bedroom had things on the floor and they put the carpet down over the top, bad job and unfinished. I called the following day and I was told they would come out asap afternoon time and no one came. Within 2 days this company managed to let me down 4 times, I tried to call but the company closed at 5pm.