I was blown away by the good old fashioned customer service you get in this carpet and wood sales…read morecentre. I needed one extra pack of wood to finish a job and I was in a hurry, as usual, and while I loved the service, I thought I was going to have a stroke as it took almost half an hour and I was their only customer. Anyone who has ever been in Carpet World will know the gentleman who works there who is quite well advanced in years, and I don't think he will mind me saying that he must be at least 70. He is the lovliest, most polite and helpful person I have been served by in years. The kind of man you would like as your grandad. He dilligently looked up the reference number for me, phoned the manufacturers and took my payment, and wrote everything down in his beautiful old fashioned hand writing. All the while, he was telling me about his new kitchen cabinets and the sweet pea he has just planted around his front door. I could almost smell them. And do you know what? For the first ten minutes I did indeed feel like I was going to have a stroke through sheer impatience, but then I just let it go and I had the nicest chat with this man. I can't wait until I go back to collect my wood. Oh, and it was only £35 for what I needed. What a great experience.

From the owner: Specialists in quality and affordable domestic and contract carpets, vinyls, rugs, wood and…read morelaminate flooring. Supplied and fitted by professional tradesmen.

Great wee independent carpet shop and fitters on the Antrim Road. The staff in here really go the…read moreextra mile to help you out. We popped in on Saturday morning having previously purchased our bathroom floor from these guys. We were looking for a replacement floor and the owner remembered the exact floor that we had. Unfortunately they no longer stocked our floor but we were taken through various options. For floor and fitting it only costs £40 (5ft x 7ft) which is reasonably cheap in comparison to other stores. They have loads of different designs of carpet including specific children's carpets and synthetic grass for outside areas. The staff in here are old school so don't be afraid to barter with them!

Parkview Carpets in an independent carpet sellers and fitters on the Antrim Road. These guys have…read morefitted several carpets in my mothers house over the years and the service has always been fantastic. Upon request they will come round, have a look at the room and give a very fair quote. Their carpet's are also competitively priced to keep up with the larger chain stores. The quality of the work is second to none, it's a family run business and they take pride in what they do. You don't necessarily need to purchase one of their carpets in order to avail of their fitting services. They are also more than happy to fit any carpet that you purchased elsewhere.

These are the guys to go to when you're looking for carpets, rugs, tiles, wooden floors, etc…read more They've been doing this for years, and have a small team that can fit the carpets and flooring as well (carpet-fitters are becoming increasingly rare). This is one of those places that relies on returning customers and word-of-mouth, which is why they're one of those local suppliers that have a real focus on customer service (see my Gibson's Butchers and Direct Furniture reviews). For being a small independent retailer, they seem to be able to keep their prices quite reasonable. I was just in to get a mat, but they have carousels of carpet samples as well as different types of wooden flooring on display, and they have another area for floor and wall tiles. The staff were very friendly - down to earth but professional.

Great company for price and even the product, but Serivce is Terrible. We were booked in for Am…read moretime which couldn't be fullfilled so we went for 4pm and still this could not be meet, the workers came at Approximately 5.30. Even though the installation was quick the bedroom had things on the floor and they put the carpet down over the top, bad job and unfinished. I called the following day and I was told they would come out asap afternoon time and no one came. Within 2 days this company managed to let me down 4 times, I tried to call but the company closed at 5pm.

Really impressed with this newly opened branch of Martin Phillips…read more I moved into my house in earl 2015 and decided to invest in new carpet, initially I got my stairs and landing recarpeted, I visited their showroom on the Woodburn Road and the man I dealt with there was fantastic. The carpet is great and was installed and fitted to a really high standard. A couple of months later I decided to have my hallway and living room re floored with a wooden floor, again I went to Martin Phillips and the service was second to none, wouldn't go anywhere else!

local based family run business dealing in a very extensive range of carpets vinyl curtains and…read moresoft textiles as well as studio floors and contract flooring