Average campground as long as you don't have any special situations or issues. My friends and I have been camping and canoeing here for years, but this year we had a couple experiences that will keep us away for good.
the good: mostly friendly staff; showers, flush toilets, and sinks available; easy river access; always available canoes; rental office open late and has lots of supplies
the bad: terrible customer service; poorly maintained campsites and grounds; unsafe canoes and kayaks
This place has all the basic things you'd want from a campsite and canoe/kayak/raft/tube outfitter - basic amenities, basic goods for sale, etc. but this year we found out fifteen minutes into our float that one of hte kayaks had a breach and was filling rapidly with water. We tried to patch the breach and considered towing the kayak behind one of the canoes, but it was taking on so much water that it wasn't possible. we had to ditch the kayak on a gravel bar and move on. Our phones had no signal, so at the end of hte float we notified staff of what we did. Staff returned to the spot where we left the kayak, and they told us the kayak was missing. This is actually not the first time our group has encountered this, but this was the most serious occasion - we've always been able to manage in the past. The guy with the kayak had to ride as the 3rd person in someone else's canoe. What if he had been floating alone?
Not only would the outfitter not refund the kayak rental (a rental that we did not get to use for more than 30 minutes), but they then suggested they should be asking us to pay for the loss of the kayak. If the kayak had been water-ready, none of this would have happened. The owner directly told us that she did not care one bit if we ever returned, despite the huge amount of business we've brought to them over the years.
Meanwhile, the group camping next to us blared very loud heavy metal music literally until dawn both nights, but the staff did nothing to stop or deter them. They did, however, make a point of patrolling the riverfront to make sure no one was hanging out down there past sundown.
We went there loyally for years (instead of numerous other outfitters and locations) and the first time we have something go wrong, the owner told us that our business didn't matter to her at all and suggested that we should in fact be paying her hundreds of dollars more.
My group has already talked and won't be coming back here. read more