This place is for keeps I will keep returning here! They got it all. Poolside directly on the…read morebeach. An actual hot tub which is rare. Bar and food all right here. Fore pit at night. Lots of games! Classy place they explain your food to you and have good concierge people. Stayed here 20 days over the last 2 years

Caretta restaurant was awful. My server Ricardo was so rude and I was so embarrassed as I invited…read moreguests to join me. Food took over two hours to get and fish all was raw and we sent it back. No apologies no reasoning. Very military attitude not friendly and food was terrible. It was also a Tuesday night so not like it was a busy weekend night . Will not go back

This place was excellent. They accommodate large groups and they're quick have an epic view of the…read moresunset. The bar is fully stocked so you don't have to go far and I the seating area is comfortable and right next to the beach. Their food was well prepared and their service is great. Definitely try them out!

One of my favorite places to eat- and I'm a local. Best view of a sunset and the way the hotel is…read morepositioned, you don't even see the craziness if typical Clearwater Beach. When you are here, you feel like you're on a cruise with the type of fence that's up at the restaurant. The live music is good- sometimes a bit loud for dinner conversation. The menu is simple but good. We live the fajitas! The tiki bar is cool too. Great place to take visiting friends.

I rarely write reviews, but this experience needs to be shared…read more Before even arriving, I received an email stating that the hotel is a strictly smoke-free property. However, on our very first day, while sitting with my family eating lunch at the pool area, we were overwhelmed by a strong marijuana smell coming from the table next to us. For a hotel that promotes itself as smoke-free, this was extremely disappointing. The bigger issue happened on our third day. There was a fire alarm going off in the hotel, but we were staying on the sixth floor and did not hear any alarm on our floor. The only reason we knew something was happening was because we received a phone call from someone we're staying with telling everyone to evacuate. If my family and I had been sleeping, we would have had no idea there was an emergency. That is a serious safety concern. When I spoke with management, I was told the alarm only sounds on certain floors due to firewalls between levels. Regardless of the explanation, fire safety should protect every guest equally. Fire travels upward, instead of an audible alarm on every floor is unacceptable. To make matters worse, management was dismissive and unhelpful. When guests were allowed back inside, we were told the fire department would contact management, but there was no clear explanation and no accountability taken. Overall, this stay was stressful and disappointing. Between the lack of enforcement of the smoke-free policy and the serious safety concerns regarding the fire alarm system, I would not feel comfortable staying here again.

Wow! Wow! Wow! Whenever I'm in the area, I hope to stay at this beautiful resort! This is a newer…read moreproperty, in the Opal collection, that boasts an all-suite property. The feel is very modern with large rooms and balconies. The rooms have kitchens, free snacks and refreshments. You can get even more amenities by upgrading your room. The resort is connected to Opal Sands (a sister resort) by a skybridge. Guests have access to both properties! You can use pools, restaurants, spas and more! The rooms are well appointed and spacious! I enjoyed the amazing spa and can't wait to return!

Very nice hotel! We had a king, with a partial ocean view. I could sit out there for hours and…read morejust watch the world and all the people go by. So relaxing! And not one spider or bug on that balcony the whole week we were there! Five stars just for that! All staff were very friendly, in fact I believe it was a manager that bought me and my husband drinks after we walked down 15 flights of stairs during a fire alarm. (I swear nobody else even heeded the alarm, we were the only one in the stairwell). We only ate breakfast in the main restaurant (which was good), but we did have room service a couple of times and enjoyed the rooftop bar, The Tropico, for food and drinks. (The kids menu burgers and fries was plenty for me!) All were good experiences. Hotel is in walking distance of so many restaurants, shops and of course, the pier. We only hung out on the beach one day with the loungers and cabana. I was a little disappointed that they weren't included in the stay. The cost was $30 per day. Otherwise I was content to hang out on the loungers at the pool. A store called Surf Style is just a couple of doors down that has besides clothing, your snacks, drinks and all the tourist goodies.

Beautiful place and the people were very nice however, in the early hours of the morning, it's hard…read moreto get rest when neighbors are allowed and dogs are barking. I mentioned this to an employee on the first floor and they didn't seem too interested basically told me what I wanted to hear and after saying what room I was in I never had any follow up from anyone there. Please tell me that there will be new management at this hotel so the employees that work there will actually start to care

Edited: there's a sauna in the spa but you have to pay instead of part of the amenities which most…read morehotels offer. I celebrated my birthday at the JW Marriott Clearwater and it was easily one of the best hotel experiences I've ever had. From the moment I arrived, the hospitality was top-notch. Every staff member I interacted with was warm, attentive, and genuinely made me feel special. The hotel itself is absolutely beautiful, with stunning design and a relaxing atmosphere that made the whole stay feel like a true getaway. There are so many amenities to enjoy, which really elevates the experience and makes it feel like a true luxury stay. The only downside for me was that there isn't a sauna, which is something I usually expect at a hotel of this level. It's a small miss, but worth noting. Overall, I couldn't have picked a better place to celebrate. I'll definitely be back!

"We visited The Deep End at the JW Marriott Clearwater Beach expecting a great rooftop experience…read more The views and atmosphere were excellent, and we enjoyed both dinner and appetizers. However, the experience took a turn when we were unexpectedly cut off after just three drinks each, despite being completely sober, respectful, and not causing any issues. As a disabled veteran, I'm especially mindful of my behavior in public settings, which made this situation even more confusing and uncomfortable. There was no clear explanation given, which made it feel awkward and honestly a bit embarrassing. We fully support responsible alcohol service, but this felt excessive and poorly communicated--especially considering we were dining and not just drinking. Beautiful spot, but this experience really took away from the night.

I've stayed at opal resorts in the past Opal Sands in Clearwater is my favorite…read more Harrison assisted me with checking in and he is quite an asset to the hotel. he goes above and beyond Thank you, Harrison You made our trip exceptional !

Opal Sands Resort -- 2/5 The hotel is beautiful, the room…read moreand meals were excellent, and the housekeeping and waitstaff were outstanding. The front desk experience, however, fell well short of that standard. Before arrival, the resort offered pre-arrival text communication. I requested a top-floor room and received vague, unhelpful responses. On arrival day I was told the room might be ready early, but when I asked to be notified by text so we could time our drive, I was told guests must be physically present for updates -- which defeats the purpose of pre-arrival texting entirely. The top-floor request was denied at check-in; the room had already been assigned with no attempt to honor the request. Midway through our stay I discovered I had booked two nights instead of three and asked to extend. I was told our suite type was unavailable and we'd have to accept a room without a Gulf view. The morning of checkout I checked the hotel's own website and found our exact suite type listed as available that night. When I pointed this out, the explanation was that an incoming guest would simply be relocated or upgraded. That same consideration was not extended to us -- on our 37th wedding anniversary. When management responded to my initial rating and asked to have someone reach out, I replied that I would welcome that, but only if they actually reviewed the communication failures and committed to addressing them. I have no interest in apologies or compensatory offers. I want assurance that someone in leadership will look at how the front desk operates. No one from management ever followed up. The property has genuine strengths. That makes the front desk failures more frustrating, not less. A better-run operation would have kept us another night. Instead we left with a poor impression of an otherwise fine hotel.

Love staying here when i save up for it. Pricey but yiu get the beautiful gulf and pool and day…read moretime partying and night time partying. All kinds of stuff going in here alot of fun and events

SHEPARDS!! One of my favorite Beach reports in Clearwater Florida! They really set the vibe of "on…read moreisland time" no matter what time of day you go. The morning is beautiful with the sun glistening over the water , the birds chirping, and the music playing over the speakers. Not only do I love the environment but I really love the food, good food will always bring good company. I had a wonderful lunch right on the deck overlooking the water and it was so relaxing to eat on the sun on a cool day. They have a lot to do at this beach resort and offer fun water sports as well.

We especially loved Sam and Aileen the bartenders/servers in the lounge. Also the staff at the pool.read more

SCAM!! NOT female safe! Utterly disappointed in this Hilton stay. From beginning to end it has been…read morea whirlwind. Every employee at the counter was short, rude, and unhelpful. Unfortunately the female supervisor was just as horrendous with her eye rolls and unwillingness to assist. There was old vomit in the right corner next to the bed. The shower bottles were empty. There's a 35$ service charge that they don't inform you about but with the welcome card says it's optional - it's not. Had to request water in the room NUMEROUS times. Was continually hit on while requesting to rent a cabana. Clearly inappropriate behavior to ask to color in my tattoos as an employee. Other vacationers who had way too much to drink making sounds and comments at me trying to get to the beach. Highly, highly recommend looking at other hotels for your next stay. Not female friendly! I did not feel safe staying here. The sliding door didn't lock. The AC was loud and kept us up. Will NOT be back. To the business owner: continually commenting that these frustrations will be brought up to management is not a proactive stance on getting your systems in place. Especially that you reply to everyones negative review exactly the same. I hope you reassess your responsibilities as a manager.

I am writing to share feedback regarding my recent stay 2.12-2.16 at this property. As a Platinum…read moreBonvoy member who utilized points for this visit, I had a stay that was highlighted by exceptional service but unfortunately marred by some smoking that was happening in our hallway to room.. I wanted to leave 5 stars... But couldn't I want to start by recognizing the phenomenal staff members who made a positive impact. Brendan at the front desk provided a wonderful check-in experience. Randy in the Mainstays Tavern took VIP-like care of us every time we visited, as did Lexi during our dinner. Jordan out folding all the pool towels. David maybe giving rides via golf cart to beach - very nice and appreciated. I also want to thank staff for the thoughtful birthday note and the "sun and fun" package waiting in our room. Additionally, Debra was incredibly kind when we stopped in for breakfast!! However, I found the digital portal communication to be less than desirable. I had to report a smoking violation at least four times. I also reported guests using the hot tub after hours due to the noise while I was trying to get my family to bed. While I did speak with the front desk night manager, who was apologetic regarding these repeated nuisances, I left feeling that my value as a loyal guest was not fully recognized. I appreciate the high level of service provided by your hospitality team and hope this feedback helps improve the response consistency for future stays. Respectfully, Bryan Smith Platinum Bonvoy Member

Wish I could give it 3.5 stars. We really wanted direct beach access which was the absolute best…read morepart, especially with the free golf cart rides to get down to the beach. There was just too many things that left us disappointed on our first trip here. There are 2 EV charging spots which was a lifesaver this trip and being a trolley stop was absolutely amazing for getting over the bridge into Clearwater Beach stress free. We saw pictures of a tennis and pickleball court online but those have been demolished and replaced by a grassy area :(. Thankfully sand bay tennis park is less than a mile away and the trolley does stop there. 3 volleyball courts which were great and sunsets 10/10! The Easter Egg hunt was a fun and unexpected treat for the kids :) well organized. I checked in early on the app, knowing it was a holiday weekend and there may not be rooms available early. We were able to pick up wristbands right away but we later found out these were not watched or enforced anywhere. In fact, you do not even need a key to enter the building from the pool/beach. I believe this added to the insane crowding at the pool. Could not find a pool chair at ALL - very stressful and had to set our belongings on the ground in order to swim. They could not keep up with the towels either and by 3-4PM, you could not get one at all. The pool bar had short hours and the line was insanely long every day. The pool bar shared the same line as ordering the food truck food which added to that chaos as well. On Friday the food truck shut down early as well. There was one water dispenser in the lobby but it was always empty. I felt like a bother asking the mainstay tavern for water. The food there was very good and we ordered to go. The gym was amazing 10/10. The beds were AWFUL 0/10 they are on a platform with absolute no give at all - ROCK hard!!! Had to walk across the street to the other Marriott location to get espresso coffee. The extra charges are too much - says $30/night to park but after taxes and fees it is $35 a night and $25 a night for the resort fee which doesn't cover anything but bikes as the trolley is already free. It is $45 to rent 2 chairs and an umbrella at the beach. The resort fee should offset this cost!!!!! The location is amazing but these extra charges are just too much and our stay left a lot to be desired. I also had a fraud charge immediately following paying for parking even though I used the QR code at the front desk and have not used that credit card for any other purchases - I wish this was charged directly through the hotel instead. It is not gated.

What a great experience. Had a fresh made piña colada it was absolutely delicious. The beautiful…read morehostess made it fresh with a fresh coconut. Also had a hotdog great experience at this hotel thank you.

Beautiful resort! The employees gave us 5 star experience. Super clean and off the beaten path so…read moreit's the perfect place to relax and get away.