I've been a patient at Cotswold Family Medicine since I moved to Charlotte in 2003, and I can…read morehonestly say they've been consistently excellent for over 20 years. Dr. Taylor is absolutely amazing--knowledgeable, attentive, and truly cares about her patients. The entire staff reflects that same level of professionalism and kindness. You're always greeted warmly, and the office is clean, organized, and well-run. One thing I really appreciate is the efficiency--there's rarely a long wait, and they do their best to work you in when something comes up unexpectedly. That level of care and consideration goes a long way. I've also seen Dr. Anderson for sports medicine, and he was just as great--thorough, professional, and easy to talk to. Overall, this practice sets the standard for what a primary care office should be. If you're looking for a PCP in Charlotte, this is it. 10 out of 10--highly recommend.

I thought when they lost Dr. Ebe, I thought I was going to have to find another doctor. But I had…read morean appointment with Ellen Grear, and she is phenomenal. I will only see her now.

I'm very disappointed with my experience at Randolph Internal Medicine in Charlotte, NC. I had an…read moreappointment today at 1:40 PM with Dr. Kevin Williams, PA. Unfortunately, due to rain and an accident on I-77, I realized I'd be a few minutes late, so I called ahead at 1:31 PM to let the office know I was en route. I arrived at 1:51 and checked in by 1:54. After checking in, I waited about 15 minutes before a nurse came out to review my paperwork. She said she'd check with the doctor, but I ended up waiting until 2:40 before she returned--only to tell me that I would not be seen until after all other patients had been seen. I understand running late can affect the schedule, but most offices allow a brief grace period, typically about 15 minutes--especially when a patient calls ahead. It's frustrating that flexibility doesn't seem to work both ways. Patients are expected to wait when doctors run behind, but if a patient is slightly late, they risk being dismissed altogether. I came prepared to address several important health concerns, but this experience left me feeling disregarded. I'll be taking my care elsewhere--and at least I'll never have to worry about being "late" for this office again.

The reviews that reference their incompetent staff are correct. I really did not enjoy my…read moreexperience here at all. I went in with an injury and Kevin Williams treated me - what a poor bedside manner. He jumped back when he saw the damage, making me feel worse, and then belittled the treatment I had attempted. He prescribed me an insane amount of ibuprofen, which may have been appropriate but did seem a bit excessive. He asked me to come back for a follow-up physical and I decided against it since he had made me so uncomfortable. I later made a follow-up appointment with a more specialized practice and was told to ask this practice to send over my x-rays. The very kind receptionist I spoke to on the phone said she would leave my x-rays by the desk so I could pick them up at 7:30am when they opened before my 8am appointment. I showed up and they were nowhere to be found - no one seemed to have been told that they should be at the desk. 20 minutes later, they told me the x-ray tech would have to print them and the tech wouldn't be in for a while. So I showed up to my appointment empty-handed, only to be informed that the x-rays are available to the sports medicine practice and I didn't need to bring them in. Why didn't the staff know that the other practice would be able to access them? This place is a mess - and the building itself is kinda gross too.

I've used Mecklenburg Medical Group since moving to Charlotte 4.5 years ago. I originally selected…read moreMecklenburg Medical Group because of their proximity to Uptown. Last year, my primary care physician (Dr. Knight, who is top notch) moved to the Mecklenburg Medical Group's Museum location on Randolph Road. At first, I was bummed that they were going to be further from Uptown... but then I realized her new location is just a hop, skip, and a jump from my house in Cotswold... so her move was a win for the home team! I've always received exemplary service from the office staff, lab technicians, doctors, and nurses at Mecklenburg Medical Group. I've had two instances where I needed appointments quickly and Dr. Knight had a conflict, so I was seen by another doctor. Both of those instances have been 100% positive experiences and I was totally comfortable with the doctors. The best thing about the doctors that I've seen is they're not big on pushing antibiotics or unecessary medications... which is hugely important for me and my family, I only want to pop a pill if it is absolutely necessary! I'll be honest, I don't like being sick, the sight of blood makes me faint, and I don't like needles... so no doctor's office is ever getting 5 stars from me, but Mecklenburg Medical Group is as good as it gets!

First I would like to say From the time i walked in the office crystal who checks the patients in…read morewas amazing. I was nervous she calmed me down and told he the staff is great. She went above and beyond her Job as to make sure i was okay and to get things faxed over. The nurse Ms.Joyce was fantastic, she also gave me a piece of mind. Dr.Hurst knows his stuff. He is very polite very attentive knowledgeable and has a good listening ear. I would highly recommend going to this office. He has gained a new patient. My over all visits is an A+. The office was very clean. Everyone was professional and truly cared about my needs.

I've been seeing Dr. Shelton for a little over 2 years now and I'm very happy with the care and…read moreadvice he has given me. It's not all that often that I go see the doctor, but when I do it's a good experience with him and the staff from the Mecklenburg Medical Group. My previous doctor was pretty good as well... but a little too good. It was really hard to get an appointment with him when/if I needed one so I sought out a new doctor. Luckily I came upon Dr. Shelton. The office is located in Southpark so it's pretty convenient from most places in Charlotte. Parking is never an issue. I did have to get used to e-prescriptions. I guess I'm old skool in that I expect a little piece of paper to take to my Pharmacy... but they just send it electronically and the prescription is waiting for me when I get there. Not that Dr. Shelton is one to dispense pills to treat you, but we discuss the options and it feels like I make an informed choice whenever I visit this doctor's office. Dr. Shelton is a part of CMC and have a vast network of Doctors to pull expertise from as well. I've had a couple referrals and they turned out great.

Dr. Shelton is the best doctor in the world! I have been seeing him for years, he is professional,…read morekind, caring, compassionate and always willing to listen to your issues. I could go on and on about how wonder he is to his patients!

Many medical practices in the Charlotte NC area are part of Novant or Atrium and both have blanket…read morepolicies that regulate how MDs are permitted to treat patients. I looked into IORA (now One Medical Seniors) because they were not like that and my MD was the best Primary Care Physician I've ever had. Eventually One Medical was purchased by Amazon. If you want your medical care managed by an MBA at Amazon, go for it. A few months ago I left NC and I have yet to find an MD who even approaches the quality of care my One Medical PCP (Danielle Newman MD) offers. Were I to return to Charlotte, I'd definitely seek her out to be my physician again...I'm not sure I want Amazon intruding into my life any more than it already does as I believe their major concern is financial, even when it means that patients don't receive optimal care.

From the owner: One Medical is a primary care provider offering both membership-based care and guest visits, making…read morehealthcare more accessible for everyone. We've redesigned every aspect of how you get care around your real life needs, from same-day doctor appointments near you that start on time to 24/7 on-demand virtual doctor visits through our app. And we're not just here for when you're sick or injured. We also offer mental health services, primary care, preventive care, chronic care management, and more to help you live a healthier, happier life. Whether you're looking for a primary care physician near you or an online doctor visit, we've got you covered. We're also the place to turn for your kids' health. Many of our calming offices have onsite labs, lactation consultants, stroller parking, and more -- so we can be your family's home for healthcare. Visit One Medical for primary care in MoRA.

This boarded Sleep MD is one of the best in the country. He will ensure you are diagnosed / treated…read moreefficiently and effectively. He is one of those MDs that really cares and knows Sleep!! Highly recommended.

From the owner: Our comprehensive and enhanced primary care services include:…read more Comprehensive annual evaluations Unprecedented access and time with your physician Flexible appointment scheduling 24/7 access to your care team via phone and e-mail Quick lab results Personalized medical reports Preventive consultations and evaluations Diagnostic testing, as needed Travel medical services, including prescription refills and vaccinations Hallmark Care physician visits during hospital stays

My appt. was on a Monday and wasn't advised until I called on Thursday for an update on my…read moreprescription that the physician "forgot" (words directly from the nurse) to call my prescription in and that the Physician was out of office until that next Friday but would ensure my prescription would be called in upon the physicians return. On Friday, the nurse messaged me to advise that the prescription had been called in, and when checked it was sent to the wrong pharmacy. I called several times to request thait be sent to the correct pharmacy and was given the run around everytime. Needless to say, I requested to talk to the office manager, who was not at the office when I called, but was told that there would be a note requesting the office manager return my call on Monday morning - of course that didn't happen. If you want proper care, and to not feel like just a number - do not go to this location.

WOULD NOT RECOMMEND under any circumstance. The turnover has been high. I have been out of…read moremedication the last 3 months and my physician will not take the time to hit submit to the pharmacy. When I call in no one can reach the doctor(s) on the phone and I have been going 4-7 days without medication each month. When I call in am being told all the doctor has to do is click submit to my pharmacy which is very frustrating. Even the supervisor, practice director Dr. Butler did not call me back and is unreachable. This is a serious problem. This practice alone is the reason that people are paying for healthcare concierge.