Excellent, reliable auto transport service. Sent a Panamera from Maryland to So Cal and have nothing but praise. Picked up on Thursday afternoon, delivered on Monday, Memorial Day in the morning. Extremely friendly drivers that kept me well informed. Car was in perfect condition and would use them again for sure. read more

My experience You decide: Unbeknownst to me Steel Toy Carriers used MJ Parker Trucking to transport my 1967 Shelby GT 500 clone, a $140,000 car, from Lees Summit, MO to Annandale, VA. Ken Currier, Steel Toy Carriers owner, steered me away from other carriers by stating he does not broker out cars like other carriers and has a $2 million carrier insurance policy--best in the industry. This convinced me to use his trucking outfit. However, to my dismay, Steel Toy Carriers did not deliver my car as had been agreed. MJ Parker Trucking delivered the car and damaged the clutch in the process. According to their employee as the driver unloaded my car, a heavy rubber burning odor was coming from the front end of my car. The carrier driver believed the odor was from a burned clutch done by his partner. He hoped that the clutch did not burn too long or too much. The car also had fingerprints and sweaty palm prints about the car as if it had been pushed. The lower console was marred and there was a shallow dent on the passenger fender I was unable to photograph but was able to photograph the dent on the driver side front fender. My e-mail to Ken Currier complaining about this event remained unanswered until today. Ken Currier baited me and then opted out the job and now it appears has no liability from his mentioned $2 million carrier insurance policy. I am going to have the clutch checked for the extent of the damage and possible replacement. Today July 3rd Ken Courrier by e mail stated that he did not broker the job but gave the complete move to a coop partner as he personally could not. In addition he stated that I could not go legally against his insurance since Not a Steel Toy BOL or a Steel Toy transporter was used. He stated that I refer my claim to MJ Parker and did not disclose his insurance carrier upon my request. I located his liability carrier on line as well as that of MJ Parker as they also failed to disclose upon request as well. My response to Ken Currier on July 3rd: I see. You did not notify me in this regard (gave the complete move to a coop partner ) but you did put out there your 2 million insurance policy in the effort to get my business and are now stating it does not apply and led me to believe your company not a coop partner would be doing the job. read more

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Runaway from this company! Joanne the agent/dispatcher is dishonest and incredibly rude!She lied and said she had a carrier for my car just to get my deposit then canceled the carrier.She had no patience to discuss anything on the phone.Beyond rude.I have read other reviews since.It seems other people have the same complaint about Joanne.Find a new job Joanne.You are not cut out to work with humans. read more

I used this transport company is 2017 to ship my brand new car from ohio to Las Vegas, I flew my brother in town to pick it up on the day it said it would be delivered and it didn't not arrive until two days later with absolutely no communication or updates from the company. I had to pay 2 extra days for my rental and cancel and rebook my brother's flight on top of the transport cost. Against my better judgement, I decided to contact this company again to ship 2 of my vehicles. I requested a few quotes to weigh my options. Ultimately, I was overcharged and disrespected by the extremely rude owner Joanne Parker. She was incredibly rude even after I've spent nearly $5k with her company. She then cancelled my payment in fear that I would dispute the charges (which I've never done in my life) and now I have to pay cash once my cars are delivered. Mind you she did this AFTER both my cars were picked up, otherwise I would cancel but now my hands are tied and have no option but to hope I don't get played even more . This is the worst service I have ever received and it's truly disappointing. I would highly recommend not using this company. I feel horrible and I truly wish I never used this company. I would highly suggest you use a different company or book directly with the truck drivers and eliminate the middle man and inflated costs all together. Also, if you would like to see how rude the owner Joanne is, I recommend you read her response to the reviews on here... you'll get a sense of who you will be dealing with. read more

Parker Auto Transport - Email exchanges... rude & discourteous. Both of my cars were picked up by this time as well. - Vehicle Shipping Near Me

Couldn't ask for a better experience. Driver was running late on pick up but called and let me know so good communications. Shipped our Jeep from Phoenix to Sioux Falls SD. Our son received it and said everything went great on his end as well. Highly recommend Joanne and company! read more

Hats off to Joanne & Parker Auto Transport. My sister & needed to quickly move back home to take care of our sick parents. We needed our vehicles shipped fast. I spoke to Joanne who gave me all the details to make it happen. Thank you..thank you; Everything happened just as she said..no hidden or surprise fees, no damage to our cars & delivered to our door as promised. We were able to focus on getting to our parents because we knew our vehicles were in good hands. Honest people I would choose them again! read more

I want to ship my car North Carolina to Florida, have called them and girl on the phone said fill out the form for a quote on their website, I get NO response. They are leaving $$$ on the table. Filled out the form 3 times read more

There are SO many auto transport companies out there but I knew of someone who had used these guys before so I requested a quote. It was well priced but required a $150 deposit before they even agree to work on your request. I tried to get a hold of the sales rep, Joanne, a number of times because I had some questions on how to securely submit the deposit. When I got her on the phone she accused me of having 'trust' issues which was a huge red flag and completely unprofessional in my opinion. Within MINUTES of me asking for how to verify the deposit once it was submitted, she advised me to take my business elsewhere (which I will definitely do!) Granted, I never actually used Parker Auto for the shipment it self but this experience alone was enough to make me look elsewhere. read more

I chose Parker because I wanted to do business locally and they have great reviews online. They were not the least expensive quote. After I submitted my order, Joanne explained I would receive an email once a driver was assigned and had a pick up date. I didn't receive that email with the pickup date (got all the other ones) so my car wasn't ready for the driver, because we weren't expecting him! As a result, my shipper and I both get scolded by Joanne on the phone! And, I lose my deposit. I'm giving 2 stars because poor customer service from Parker. They were ready to pickup within a couple business days of my order, but the communication and customer service destroyed this experience. Cost me my deposit, too. They were unapologetic, had no empathy for this customer. I even had to ASK what to do to get another truck out there! I was told to submit another order online, start over again! No thanks. read more

Well Public, you saw Joanne's response to my post and you can see why you should NOT use her. She must be on drugs because she clearly did not remember the facts. First of all, once they have your deposit is when they start working with you. So no, I didn't have a chance to change shipper's or I would have lost my deposit. Did you forget that important part Joanne? Secondly, when originally scheduling a date to pick up/drop off I did set a date. Then after Joanne pushed my date, with that and many other things is when I got nervous and questioned her experience and skillset so I came up with a plan b. I told her let's just pick up and ship the car now and give it to my realtor when delivered which she agreed. I could no longer trust her so I HAD TO come up with another plan! Did you forget that important part Joanne? Piss poor and unprofessional and as you can she she lied from the start and continues to lie in her response to my comment. The lies do not stop there! My car was picked up and I asked the truck driver when he would deliver and he said Saturday. I called me realtor and told him the date and provided the driver's mobile number. I called the driver in mid-trip just to see if he was on schedule so I could give my realtor a status. Called multiple times and he never answered. My realtor called multiple times and he never answered. Saturday comes and go along with Sunday with NO WORD from ANYONE! On Monday is when I was finally able to call useless Joanne and she screened my call like the driver did. So if saying "where the hell is my damn car" then I am guilty but anyone in my situation would have said that! Found out after calling several people that the driver said he had mechanical troubles with the car so he had to "quickly" drive the car to their home base which is in Miami. No, you don't quickly drive a transport truck from AZ to South Florida because of mechanical issues. You can see they lied too just as badly as Joanne and Parker Transport. My car sat in Miami for days while no one called to tell me anything! Honestly, I never thought I was going to see my BMW again! After pressing the dispatcher multiple times I FINALLY got my car at 1:30 a.m. Wednesday morning. Nice wasn't it to receive the car at that time of night! I was just thankful in getting the car back from this band of losers. So there you go Joanne, you DID NOT deliver the car the day after my arrival so yet again just another lie which seems to come so natural from you. Again Public, do not use Parker Auto Transport because they absolutely are inept from START to FINISH!!!!!! read more

I need to ship my daughter's car back home and phoned a lot of companies. Most companies did not provide me with good information however MJ Parker Auto Transport was completely honest. They allowed us to drive our car to their lot and leave it there until the driver could pick it up. They were excellent and communicated back whenever I reached out with any questions. I would like to thank them for their service and delivering our car promptly and on time. They are an excellent company, friendly and honest. I would highly recommend them and would gladly use them in the future! read more

I had a lowered vehicle shipped on an enclosed transport from MD to CA and Parker offered the best price among the quotes I gathered. The pickup occurred within a few days of paying their deposit. Only one carrier moved the car for the whole trip, no transfers or shifting accountability. The days of pickup & drop off were specified and did not change. Timing communication was clear & accurate while phone contact information for the carrier was provided well in advance. Email communication between Parker was generally fast though phone calls did not go through when I tried. They did an excellent job and I'd recommend them to anyone moving a car. read more

This is my first review on Yelp. I wanted to let other people know how easy shipping your car can be with Leanne and Joanne. After finding them on Angie's list, I called, and they gave me a great price over the phone. I was able to pay the deposit by pay pal which was great, after reading so many horror stories about other companies adding money to credit cards or using excessive deposits to pressure people. This didn't happen. They booked Luva trucking, who was ready to come out that night. It was almost too fast but it would have been perfect if they hadn't canceled. It was rescheduled for the next day at 2pm. Due to other people not being ready they needed to come earlier. Luckily, I had left the key where the driver could find it and he was happy about that. Of course there was some trepidation and the driver didn't leave the bill of ladding like he said he would but, hey, I decided to just trust it would work out. They emailed the bill of ladding the next day and car was delivered in perfect condition 48 hours later. It wasn't even dirty, or any of the other things you hear about with other companies. I spent way too many hours reading the BBB, Yelp, transport review, google reviews, angieslist, etc. Don't bother, just call Joanne and let her take it from there. Yes, you might have to move your schedule a little bit, and yes the driver called 30 minutes before he arrived, but I expected that. If it was the worst thing to happen while having my car delivered in 2 days while I saved valuable time by not driving it across the country, that's only a small thing in my book. Thank you Parker Trucking for a great experience. I wish you more good reviews on Yelp! read more